The store Manager, Melissa is a fantastic and dedicated travel consultant and her whole team are really friendly and enthusiastic too! Melissa's quotes are always competitive. She goes that extra mile (pardon the pun) and always has great suggestions that enhance our trips.

If we can't make it into the store, Melissa is fantastic with email and phone calls to ensure everything is perfect.

Melissa takes a personal interest in all her clients and has arranged 4 international trips for us and everything was exactly as we expected with no hidden surprises.

Melissa always looks forward to you returning and popping into the store to tell her how your trip went and welcomes feedback on all aspects of your trip.

Even though I'm related this is unbiased because our travel has always been hassle free, connections perfectly timed, accommodation exactly as we expected and additional requests always taken care of and advice given when Melissa thought there was a better or more interesting alternative. I have also heard from a lot of other people how impressed they have been with Melissa's attention to detail and customer service! Melissa treats all her clients exactly the same as she wants everyone to love their travel experience and look forward to more wonderful experiences!