Brakes Direct

4.2
based on 26 reviews

26 reviews about Brakes Direct

verified email - 25 Nov 2023

Terrible

Pay a few thousand dollars and wait over a year with no communication, scammer, fraudster and down right should not be in business.

Approximate cost: $4000

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

aggrevatedo 14 Mar 2024

@benm382 - yes, I was lucky - I following the QCAT Queensland Civil and Administration tribunal process, and got my money back one week before he put the business into administration/liquidation. You would now have to follow up with the administrator - according to that he owes nearly $1-million to businesses and private buyers. So I would contact B&T Advisory who are the administrator and get onto that.

benm382 14 Mar 2024

You legend! Thanks for your help!

verified email - 10 Oct 2023

they will take your money but thats about it.

verified email - 24 Aug 2023

Extremely poor service. There is very little communication, the reasons for delays sound more like excuses. No real commitment to the customer

verified email - 06 Aug 2023

DO NOT BUY FROM THIS COMPANY!!!
I needed a set of brakes that were guaranteed to be delivered in two weeks. I even paid a premium for this to be the case. The date for delivery was 2 months ago and I have to go through Qld ministry of fair trade to get my money back as the seller will not respond to anything. please read the this and take notice before you lose 2.5k

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

verified email - 19 May 2023

Steer clear of this Company
Placed an order and never got part
Then I cancelled the order to get my money back not even interested

benm382 14 Mar 2024

Did you have any luck recovering funds or launching any type of action against this person/business?
It appears I'm in the same boat...

verified email - 05 Jul 2021

I purchased a set of front DBA rotors for a customers Rav4 but unfortunately there was a delay with shipping from the supplier in Sydney. These guys knew I needed them to ensure this car was able to be back on the road in a timely manner. They went above and beyond to source and supply a set locally. and got them to me in overnight. Awesome service all round. Thanks guys.
Cheers
Todd

Approximate cost: $220

verified email - 03 Mar 2015

Great customer service deserves an excellent wrap. Cannot emphasize enough the customer service that Greg and his team offer. Brakes were sent out on Friday evening and received Monday afternoon !! Cannot recommend Brakes Direct enough smile emoticon
Thanks again! Cant wait to get my Alcons woo!!

verified email - 28 Jan 2015

Unbelievably quick, I ordered midday 20/1/15 and they were waiting on my doorstep 5pm next day IN RURAL SOUTH AUSTRALIA!
I highly recommend and will use again.
Thanks guys!

verified email - 28 Jan 2015

I've bought quite a few things from Brakes Direct in the last couple of years... Consistently the best service ever, awesome pricing, and they go the extra mile to help you out, especially if you get stuck! Can't recommend these guys enough. You won't be disappointed!

verified email - 19 Jan 2015

Just a quick email to say, thank you for solving my Harley dual pedal braking quandaries.

Your service, advice and freight response is impeccable.

I really appreciate the honesty and service you provided me.

The Protex valve arrived Friday, safe and sound.

Many Thanks!

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