I’m impressed with the degree of backup customer support, which is pretty rare these days.
I was a little uncertain at initial simply because the price was so much lower than everyone else. In fact I found a brilliant deal which was exactly what I wanted. There was a small hiccup with delivery due to a courier problem. I put up my complain to the management and they refunded half of priority shipping fee, and Toll kept me updated via email and text message until the package was delivered.
Their pricing is usually the lowest to be found. The website is well designed and ease of use is among the best. Also, the eBay pricing was higher than Becextech.
Approximate cost: $3000
I am very happy with the support i received. Thanks Wibowo for your help. Ordering process is a piece of cake! Great communication about shipping etc. Wasn't impressed with the packaging of the lens though. Pretty sure my item got knocked around quite a bit during shipping since there was only a bunch of air packs in the box.
All in all BecexTech has supplied a good product for a great price. I will use them again. THANKS.
I would not recommend this company to anyone. They have double charged me for an item that has been in the "Processing" stage for 2 weeks now. They eventually refunded the amount that they over charged me by (Almost $500!!) and I had to explain my situation to about 6 DIFFERENT advisors in order to get it sorted. Now I'm worried that they've cancelled the order altogether and I will never receive my phone. If I'd known how much of a ball ache this was going to be I would have stayed WELL AWAY from this joke of a company.
Approximate cost: $500
text after 7 days as product not left warehouse - but after this the item was delivered in another 2 days - perhaps a speed up with delivery would be helpful (frequently order from online clothing store order wednesday and delivered on friday-store has hundreds of items delivered daily and is in sydney delivery charge $10) price very good and reply from customer service section speedy
Approximate cost: $428.
Unbeatable price, if you're not in a hurry.
There are several issues, which detracts from the experience.
Delivery date is late by 2 days, with item leaving the warehouse in 5 business days instead of promised 1-3 business days.
The free case "bonus" is also not included in the delivery.
The phone is set up in Chinese. I manage to get a Chinese acquaintance to help me setup the phone, but it should be a smoother set up experience.
All in all, will buy again from Becextech, but will adjust expectation accordingly.
Approximate cost: $495
Product delivered quickly and in great condition. Great price and great service, kept us continually updated until our product arrived. No hesitation in recommending this company, would buy again in an instant.
The item I ordered turned out to be out of stock, but BecexTech quickly contacted me to let me know, and gave me the option to have an alternative product, a refund, or to put the one I want on back order. Great communication with customers. I chose to wait and have it put on back order, and then the product arrived at my door within a week. Thanks BecexTech!
I ordered iphone on april13-received it on may3 less a leather cover that I ordered at the same time-still waiting-
Approximate cost: $390
I had a special order for an item not listed on their website and they still shipped to me with other purchases + the special order within 4 business days. Thanks for answering emails and keeping me in the loop with my order.
Good service and great seller communication. Speedy shipping and an overall great experience. Would definitely buy from again. - Sony Xperia Z5 Premium.
Approximate cost: $800
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