I hired a car baby capsule for my daughter. They had a pleasant phone manner and were easy to deal with, however upon returning the capsule customer service face to face was somewhat lacking.
However, having said that, I would go back as they were reasonably priced and all other aspects of the service were as one should expect.

Huge array of toys, clothing and baby essentials such as prams, bassinets, car seats & capsules. They have both new and second hands products for purchase, as well as products for hire - including toys, car seats/capsules. They were terrific in their service - we had 2 capsules booked for hire, but didn't know when our twins would arrive. They were happy to put them aside from the time that we thought they might come but the duration of hire didn't start until we collected them, which was about 6 weeks later!