IT – Tailored To your Business
Absolute IT is an IT managed services provider (MSP) & we believe in providing the most appropriate IT solution, tailored to each client. We have clients in many industries of all sizes from 2 staff members to 100+ staff members. So, we know the only way to quote a solution that is sure to fit your business model, is to follow these three steps.
Call us to discuss your business IT needs with a technician.
We’ll perform an onsite technology review for your business.
We’ll give an appropriate solution for your managed IT needs.
A technology review is an audit of your entire IT infrastructure. Without this, we are unable to provide an appropriate solution to your managed IT needs. Once the technology review has been conducted, you will be given a report. So, you can make an educated decision moving forward whether we are your managed IT services provider or not.
For more information on managed services, click here.
Why choose Absolute IT
With over 13 years of experience you can be sure we’ve seen it all. From fried computers to sitting on the phone to Telstra for 5 hours – We know the solution. Also, what we pride ourselves on, is that we always put you & your business first: So, if you’re looking for competent IT support on the Sunshine Coast then Absolute IT will find the most appropriate, cost-effective IT solution moving forward.
Experience
With years of computer support experience in many industries, we’ve got you covered. Managed IT is our specialty; we’ve dealt with the most hair pullingly painful computer issues and succeeded.
Response
Being Maroochydore based gives us an edge for quick onsite response across the entire Sunshine Coast region. We’re highly accessible via phone and email, ready and waiting to be there when needed.
Service
We provide only the highest level of IT service for our clients. We highly recommend our Proactive Maintenance & Backup Plans as a solution to reduce reactive issues & increase up time where possible.
Quality
Some IT & computer companies will learn just enough to get by. We are experts in our field, our systems and policies are tried and true; no matter the situation we have the best quality IT solution available.
OUR CORE SERVICES
Absolute IT is a team of technicians who want to provide more than just the bare minimum; but instead, a service that you can count on. Our philosophy is that if you do the right thing by your clients then the work will come to you. Using this philosophy, we have been able to consistently keep our clients satisfied for over 13 years! We are currently located on the Sunshine Coast, although we have prospects of expanding. We specialise in small, medium & large managed IT support services. So, what this means is that we provide all technological services from start to finish and then maintain maximum up time. So, you can rest assured, your IT will be functioning when you need it to. Truly, we provide all business IT services, from phone systems to Servers to workstations, computer repairs, and network support too! With all our years of experience, we will handle any problem and come to you with a cost-effective, future proof solution for any situation. Whether the problem is as simple as computer repairs or network solutions all the way to Windows server support and full IT solutions – Absolute IT can help.
Managed IT Services Provider
Whether you’re a small resort management team with a single computer, a real estate franchise with 20 staff or a larger construction company with 40 admin staff; your IT needs to be available & performing. An in-house IT team can cost a fortune, no IT team can cost a fortune – with that, we aren’t […]
Remote Work Stations
As a result of technological improvement and collaboration tools, many people are working from home nowadays. It’s important you are set up correctly at home to avoid security risks and data vulnerability. Some companies may face risks in not being able to support large numbers of VPN connections to their servers. This can discomfort employees and reflect on their productivity.
Video Conferencing
The demand for video conferencing is always increasing, and the tools to support this have never been greater. Video conferencing allows real-time communication between people among different locations. Some benefits of video conferencing include reduced travel time and costs relating to transport, optimized attendance in allowing people from different locations to tune in.
New computer setups
Already bought a new workstation or PC but not quite sure how to set it up? Need to purchase a laptop but not sure which one or how to migrate all your data over? We’re customer centric and understand that we can’t all be experts at everything! Let us help you along the way.
Printer Solutions
Being that the majority of printers/scanners & document centers are now accessed via the network, there can sometimes be complications. We have recommended printer companies and companies that we advise you to stay away from. Do not hesitate to seek our knowledge in the area.
Custom Computer, Workstations & Server Sales
Need a new computer, work station or server? Let us customise a solution. We live and work on the beautiful Sunshine Coast and while we love the beach and our Summer heat we know computer equipment doesn’t! These are factors we take into consideration when we build anything.
Correct management of IT can make or break a growing business. Are you wasting money on local hardware when you should be heading to the cloud? Maybe your staff performance is lacking due to low quality computers/software? Having a skilled managed IT service provider can make all the difference. So, Absolute IT provides the following:
- Business email hosting & cloud solutions.
- Server & workstation management.
- Cyber security services.
- Network design.
- IT help desk.
We understand that in business, it’s all about cost control & making sure you’re getting the best bang for your buck. So, that’s why we believe to reduce your down-time & quantify your future costs you need to be pro-active. As such, our pro-active IT solutions are catered specifically to every business we manage. Our service level agreements & managed services agreements give you the following:
- Personalized IT support for your staff.
- Asset management.
- Discounted backup, security & monitoring solutions.
- Click the image above to read more or give us a call on 1300 000 248.
Cyber Security has become a major problem in IT, areas we can secure and assist:
- Emails – Securing your emails can mitigate common ways attackers gain access networks.
- WiFi – There could be someone outside your office trying to gain access to your network?
- Computers – Anti-Virus software, group policy, restrictions, controlled updates, the list goes on!
- Cyber Insurance – They’ll insure you, but will they cover you? We can prepare you for Cyber Insurance.
- Network – Firewall gateways, intrusion prevention/detection systems, filtered traffic, Honeypot devices.
Latest Posts
Stay up to date with our technology blog.
The Future of Work: Leveraging Automation for Cost Savings
As the business landscape evolves, automation has emerged as a powerful tool, transforming how companies operate and compete. The integration of automation in the workplace is no longer a distant future but a present reality, driving significant changes across various sectors. This shift towards automation is not just about adopting new technologies but about rethinking […]
5 Essential Desktop Security Tips Every Employee Must Know
In today’s digital age, ensuring the security of your desktop is more critical than ever. As employees, we often handle sensitive information, making it imperative to implement robust security measures to safeguard both personal and company data. From phishing attacks to malware infections, the threats to desktop security are diverse and ever-evolving. In this blog […]
Minimizing Downtime: Absolute IT’s Guide to Managing IT Systems Effectively
In today’s digital age, where businesses rely heavily on technology to operate efficiently, the impact of IT system downtime cannot be underestimated. Every moment of system unavailability can result in lost productivity, revenue, and customer trust. As businesses strive for uninterrupted operations, managing IT systems effectively becomes paramount. In this comprehensive guide, Absolute IT delves […]
FAQs
Please find our most commonly asked questions below.
Absolute IT deliver cloud-first managed IT services including solutions for cyber security, email, servers, networking, voice/phones, work stations, device management, training and more.
For a service that you can count on with a personalised on-shore team – Call Absolute IT.
Think of us as your internal IT team. With predictable monthly costs including discounted labour rates, discounted hardware and software, allocated monthly hours to pro-active maintenance & hardware support as well as a team you know and trust. Managed IT services are applicable to all business shapes & sizes in any industry, it all comes back to how mission-critical operation time and productivity of your admin staff is to you.
If you think this is relevant to you, start the process here.
We have a 4 stage onboarding process:
- We’ll send you an information sheet to fill out.
- We will send indicative pricing.
- We may also recommend an IT audit. If an audit is performed we will collate all of our findings and meet to discuss our recommendations.
- We implement the recommendations and onboard you as a client.
The purpose of this process is to be as transparent & prepared as possible, and to give you the opportunity to see who we are and how we operate.
As an MSP, we help in multiple areas here:
- If your IT team have a large project that they requires more man-power or maybe is outside of their knowledge, we can assist.
- Maybe you need more help-desk coverage due to a lack of IT staff availability.
- We can manage your licensing.
- We are cyber security focused, which means we can manage the security for your email system, network, servers or endpoints.
Find more information here.
We do not provide ongoing Ad-Hoc support to companies.
We will perform single projects and work with companies that are only looking for temporary support. However, we know that managed IT services are more reliable, transparent, pro-active and provide clearer expectations – as such, it is our recommendation.
Supporting our Partners
Keeping great company with leading brands.
HAVE A QUESTION, WE CAN HELP.
We’re a local Sunshine Coast company and always happy to have a chat with you. So, should you be needing managed computer support on the Sunshine Coast or you have any questions about your IT requirements, don’t hesitate to contact us.
