They kindly picked my ride on mower up to repair. Unfortunately, took them weeks with no courtesy phonecalls to report progress and owner quite arrogant about the need to keep me informed. Mower sounded awful after picking it up and they made excuses. Was warned later, by other locals, that I shouldn't have wasted my time as this was a common problem. 18 months later, went in to buy battery for my mower. Wife was lovely, very helpful. Owner should have stayed out the back and not opened his mouth. Rude and completely arrogant when asked simple question. Will not waste my time in future. Should have listened to the warnings.

Took my laptop in to be repaired. Was told it was virus and when I picked it up they said everything OK and tested. Paid fee. Got home and nothing different at all. Rang and they said to return and they would fix properly. Did so and was advised that they would have to reformat and needed my software. Dropped off software and was promised computer next day. Rang next afternoon to let them know I was on the way and the owner was rude and dismissive. Computer wasn't ready and he kept changing his story as to why. I was concerned about his attitude said I'd pick my computer up anyway and he could just refund the fee that I'd paid as they hadn't provided the service for. He refused - both to allow me to pick up my computer or to refund the fee. This saga has been going on for over a week now and I still don't have my computer back.

Approximate cost: $105