Bought Lounge Suite - delivered on time, on the day - when delivery truck hit my letter box, Harvey Norman staff assisted in recovering costs of replacement letter box from the sub-contracted delivery driver. Lounge is excellent - very happy!

Leaking toilet fixed on same day as I called them with minimal fuss - felt that they treated me with respect & honesty - didn't charge me a travel fee either.

Told by Dealer that repairs on my car were gunna take 10 days - just one ph call & a car was witing for me. During the hire period, I was advised that repairs would take longer than expected - again just a phone call & extending the hire period was no problem.

Quality Carpet, but not really discounted - competitor was willing to match the price. We went with this company as renovations were done in stages & therefore carpet needed to be laid in stages also.