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WOW Removals

5/5 RATING BASED ON 27 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend WOW Removals

Customer Reviews for:
WOW Removals

27 Nov 2018
kates932
I would NEVER recommend this company! They turned up late, over charged us, insisted on taking the payment before they had completed the job, ignored our requests/instructions, we were unable to find anything as they did not listen and chose to confer in Indian even though they spoke fluent English. They took stuff that I told them several times to leave behind for the hard rubbish collection but left other things behind that we needed! I specifically told them not to take the small things like the screws for the beds - instead they packed everything into umarked boxes and we were unable to locate the bed parts, therefore having to sleep on mattresses on the floor for 2 nights running . After moving house - not acceptable. I paid extra for a 3rd person - he did very little and 'coordinated', sitting around for a lot of the time. When making the initial booking, I asked why it was so expensive - I was advised that I would be receiving a QUALITY service with highly trained and experienced removalists. Instead we got a 21 year old from India who was very nice but had been in Australia for 1 month, had no prior removal experience and was getting paid $12 per hour. I paid $145 per hour. No Tax File number and no police checks! Another worker was 23, Indian, has been in Australia for 6 months and again - no prior experience. Then there was the 'leader' - lazy and rude who barely lifted a finger to help. He has been with the company less than 3 months. I have moved 11 times and my things fit inside the truck and with only 1 trip. Yesterday - they apparently HAD to do 2 trips and messed around a lot with unimportant things. Once they were paid, they obviously wanted to get finished as quick as they could and it all went further downhill from there. I was charged almost $500 more than what I have previously been charged for the same amount of things and within a shorter distance! Moving is stressful enough without this sort of shoddy service and I would advise everyone to steer clear! If quality and exceptional service actually meant very poor and unprofessional then they were amazing!!
09 Aug 2017
samj555
Excellent job boys Highly recommend No hidden charges very friendly and hard working I'll definitely recommend them
20 Jul 2017
louisem57
Highly recommend the team at Wow removals. No hidden charges, excellent service. They arrived on time and made our move stress free, were so efficient but took care when moving our items. Will be using them again if we ever need to move again. Thanks for the great work and helping us get settled into our new home.
18 Aug 2016
monikak272
We moved our house with big help from boys from WOW Removals. Their job was excellent, they very friendly and hard working. I'll definitely recommend them !!!!
14 Dec 2015
zacd604
So glad i chose wow removals. Very easy to organise, arrived on time, worked efficiently and with a great sense of humor to boot. Great service, advice and execution. First class company with great rates.
01 Dec 2015
melt782 from Footscray
Highly Recommend. Organised with one phone call. Two days in advance booking accommodated efficiently. Great, effortless communication with office and moving staff. Prompt, competent, hardworking and friendly moving staff. Moved from country location to city.
20 Nov 2015
melm256
A BIG thank you to WOW removals, these guys worked like machines. My move mainly consisted of heavy and oversized antique furniture, everything arrived in pristine condition. Not a mark or a scratch and great value.
09 Nov 2015
donnaa517
Thank you WOW Removals for a great service. The two guys worked hard all day, were very friendly and never complained....even though I under quoted the amount of boxes we had to move which prolonged the day, they just got on with the job. We were very pleased with how the day and move went. They even dusted off some furniture for me before loading it in the truck...thanks guys!!!! Excellent value.
27 Oct 2015
sosannas
I have no hesitation in recommending the great team at Wow Removals. Their service was awesome from the office staff who took my initial phone call right through to the professional team who moved my house with a friendly and very helpful attitude, making our move stress free, with no breakages. Thank you very much to the wonderful team at Wow removals.
02 Jul 2015
hannah0364 from Fulham Gardens
This was a huge wow. I wanted a quick and quality service and that is what I got and I am so very thankful of this. The value was also another wow factor.
02 Jun 2015
nadinec716 from Glengarry
The whole experience was wonderful from booking the job to very professional work done by Adam and Hus. They worked around my odd schedule, were flexible and got the job done perfectly. I opted for Wow removals from the excellent reviews and they're well deserved. I recommend wow removals to one and all.
09 May 2015
mujdes
Dealing with this business was fantastic!!! Very reliable and professional!! We didnt need to stress out about anything, they were careful with our furniture and helped set up. I'll definately recommend them
07 May 2015
rhondam576 from Narre Warren North
Just a note to say that the service provided by your operatives Hus & Adam are amazing! I've used movers in the past and they don't come close to these men, helpful and efficient. Thank you for your service and I recommend Wow Removals to anyone that enjoys complete professionals.
03 May 2015
adrianl38 from Hadfield
moving house after 35 years in the same place had us uncertain of where to begin. we chose wow removals because of the positive reviews and we agree - 10/10 service and employees. they came over to inspect and gave us some great advice at no charge, they provided a quote and stuck with it on moving day. made it a breeze. we recommend wow removals 100%.
30 Apr 2015
mannyr from Docklands
Couldn't get a more helpful removalist. Second time I've used these guys and they always deliver amazing service. Fast and efficient, these guys work hard and made a daunting task easy. Wouldn't consider anyone else. If you gotta move, move with WOW.
27 Apr 2015
lizf44 from Werribee
Best movers I've used. Good people, good price and a GREAT job. Everything where it should be, set up and ready to use. No stress, no fuss, and no breakages. Really happy I used WOW REMOVALS it doesn't get any better than this.
26 Apr 2015
danield850 from Preston Lower
Fantastic movers!! On time, fast and everything safe and set up at my new place...last movers I used dumped my stuff in the front room and left. Very happy!! Great group of guys and the price was excellent!! Use wow and the job gets done right without problems.
21 Apr 2015
violetr804 from Coburg
Great company with exceptional staff. I called after the removalist I'd booked hadn't appeared 4 hours after the appointed time and they didn't charge me penalty rates for the late night finish. I was very impressed by Adam and Huss' attitude to the task and their concern for my overall happiness. They were fast, treated my things with great care and had a great attitude. They made my house feel like a home instantly. Thank you very much for your help and encourage everyone to use Wow Removals.
19 Apr 2015
biancat433
Really great service. They arrived on time, worked well around my family's daily routine and kept everyone happy with their banter. No ugly surprises at the end, left us fully operational and everything where it belongs. Smooth and stree free move. Recommend Wow removals to everyone.
18 Apr 2015
melaniem822 from Bayswater
Best removalist experience I've ever had. These guys treated my furniture and possessions with the best of care. Nothing was too hard or too trivial and they wouldn't take a break, even when I asked them to. A very hard working and sensitive team, I can't say enough good things about them.
11 Apr 2015
alysonk
Sensational!!!! I had multiple pick up points around Melbourne's outer suburbs to come together at our new home in Southbank and everything was done in a timely and caring manner. They went the extra mile to ensure we were completely satisfied with everything, put together all our items and it felt like a home right away. Highly recommend these guys!!!! Thanks Wow removals!!!!
31 Mar 2015
michaelw312 from Endeavour Hills
Awesome guys!!!! I didn't have the time to pack and I would have done a terrible job, I had newspaper ready lol. Adam and Huss had my things packed securely and put everything together and where it belongs at my new place. I don't usually bother with reviews, you guys are worth it!!!
29 Mar 2015
roset930
I have no regrets in choosing wow removals to do my move. These guys are hard workers and are not time wasters and are very careful with handling. Highly recommend them.
26 Mar 2015
melitak600 from Doncaster
These guys are terrific!! I've never had a move go as smooth or as relaxed. They took charge and gained my confidence immediately. I had more than I'd advised and it wasn't a problem. No breaks, they worked tirelessly and wanted to ensure I was happy throughout. Great service, fantastic staff, I'm a very happy customer.
24 Mar 2015
melitak
I had a very big move and I kept the guys late last night, and their attitude remained sensational! They were professional from start to finish. They hooked up my washer and wall mounted my dryer. More than everything I needed, exceptional staff and service.
18 Mar 2015
tonil7 from Balaclava
Just a quick thank you to wow removals for your service. My move from Avondale Heights to St.Kilda quite painless. They arrived on time and their can-do attitude was awesome.Adam and his team were great and all my things came back in one piece, including the plants and the pinball machine. Thanks again. Regards Toni and Peter
17 Mar 2015
erinf9
It really was WOW! I rang around trying to find removalists at short notice, no one was able to fit me in till I called Wow removals. I really didn't think there was a difference between one company to another, except Adam and the boys gave me service I've never had. I have moved 3 times in 5 years and I've never had a company take things apart or offer to put it together for me. As a single mum, my son James and I were ready to spend the night with mattresses on the floor, as we've done before when Adam asked if I would like him to put the beds together. They were kind, careful and quick. Nothing was a problem. Do yourself a favour get wow removals and get Adam on your team. Thank you so much!!!
Details:
Brunswick, VIC, 3056
Tel: 0477775662
Status:
Needs verification

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