AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

SATOOZ

5/5 RATING BASED ON 48 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend SATOOZ

Customer Reviews for:
SATOOZ

01 Dec 2022
louiel181
Really good stuff :) easy to order and deal with
29 Jun 2020
corneliab11
Great service, communication and fast deliveries. To buy South African stuff in Australia are expensive but there are still stuff I like to buy and will continue buying. Keep up the good work.
07 May 2020
nikkiev from Sedgefield
Great service. Send out orders very quickly and items are great value for money!
26 Dec 2019
anelizl
Easy to order. Efficient service. Quick delivery
29 Aug 2019
gordond731
I've purchased products from SATOOZ over the years, primarily the spices and equipment to make my bultong. The service is second to none. The purchasing over the internet is quite easy, even for me. On each occasion I've purchased, the products have arrived on time, well packaged. I've personally recommend SATOOZ to my friends and pass this review on to you.
28 Aug 2019
grahamy
Prompt efficient service, thank you
21 May 2016
shell-c
All my items we're fresh. All arrived in perfect condition. Service is top notch. Groceries the best in the world. Enjoyed a yummy treat from the just to add to their excellent service. Will be back for more soon. Thank you xx
09 May 2016
athurh
Prices are good. Being using their service since 2007. Excellent service, fast delivery. Careful packaging so everything arrives in a good condition. Wide variety of products. Quick response to queries. Brings "home" a little piece of SA every time you receive a package! Thanks!
05 May 2016
avrill
My order was delivered in just a couple of days to Sydney. Everything was packaged so carefully with bubble wrap,so biscuits were intact.Very good prompt service. Thank you, will definitely shop from SATOOZ again Highly recommend Avril
04 May 2016
charmainem655
Having used "The Real Makoya" for many years, I am well aware of the excellent results the product delivers. The service and delivery for my order was highly professional and I received my products exactly as I had been advised and very quickly. Well done for good, old fashioned customer service and courtesy! This was our first order with your company and we now see ourselves as long term customers. Thank you.
27 Apr 2016
janie-stringer531
Friendly staff, fast delivery. Availability of some products is not so good however, that's definitely NOT Satooz's fault and I love the email notifications they send when the products come in! Basically I love this business, thanks for great service.
13 Apr 2016
johannm
Good service, quick delivery. Ordered a variety of products and got it all without a hitch
11 Apr 2016
olgam895
Fast dispatch with delicious products. Price and variety is perfect compared to other online shops. I'll definitely recommend them to anybody
09 Apr 2016
melm297
Fantastic service Fast despatch and delivery Goods in good order on arrival Produce was fresh
08 Apr 2016
emrylm
Prompt service and product received in good condition .. Will recommend using this supplier
04 Apr 2016
leonb477
Excellent customer service! Products are always fresh and in date. Provide a bit African taste in Australia.
12 Feb 2016
8de5b9bb
Thank you Carrie for emailing me in Perth , having noted that I was waiting for your new stock of "Future Life"cereal which is unavailable here in WA . I can see you guys there are really customer focused in a well run business. Thanks again .Ashley .
06 Jan 2016
ettaj
Excellent online service. I did not even have to track my parcel as the company kept me informed of the delivery every step of the way and I received the parcel earlier than expected. Goods were in good condition, food all very fresh. Will use them again.
05 Jan 2016
alanm464
We and our adult children and their families all use Zambuk (have done for decades), it seems to be unavailable through ordinary shops and chemists shops, so people like Satooz do us a great service (as do the folks in South Africa who manufacture the genuine article).
23 Dec 2015
richardt474
A taste from home. Great service and selection of goodies. Keep up the good service. Your website is great too.
20 Dec 2015
natalieb286 from Bourke
I love Satooz! It gives me the opportunity to have a little taste of home right here in Outback Australia! Their range of products is excellent as is the service. My only complaint is that items are often out of stock with no indication as to when it will be back again. Satooz, life would be a lot less enjoyable without you. Thank you!
16 Dec 2015
marietjies from Epsom
I never had a problem with Satooz, I've been buying from Satooz since we came to Australia in 2009. Thank younSatooz of taking care of our South African food needs!!! Our shop from home!
09 Dec 2015
maree-b
Great service with really quick delivery - never had a problem or any errors with our orders. We've been a long time customer and would recommend SATOOZ for both their products and service.
08 Dec 2015
ginag693
Efficient. Very good gem squash at fair price. Have ordered same product for years. Not supplied elsewhere.
20 Oct 2015
craigh304
They have a wide range of excellent quality South African products. Delivery was prompt. Communication via email was excellent as I purchased my products on-line. Purchasing on-line was easy and the web sight is easy to use.
05 Oct 2015
thelma-r
We from S/Africa, sent to our kids Maryborough and Buderim, more than happy with service, looking forward to your Christmas selection.
07 Aug 2015
deidrem886 from Randwick
Such an interesting mix of foods, many I have used to experiment with some family cooking,,,, the staff are very happy to help too!
01 Aug 2015
lynnem607 from Brisbane
So pleased! Haven't had some of these goodies from South Africa for such a long time! Brought back great memories of when I was a kid......Thanks so much Satooz!! Service was A+++++! Would definately buy from again! Fast, trackable postage. Easy to use website and such a variety of my old South African favourites, although I was naughty and got mostly sweets ;-) Love you Satooz!!!! :-)
27 May 2015
sians3 from Manly Vale
I love shopping with Satooz. I found that they are the only store / online store that sells quality South African yummy foods. Very friendly customer service team also.
01 May 2015
tara-lynns
Friendly customer service, easy online ordering system, great products, fast delivery. Everything positive you want from a retailer! :D I've ordered from Satooz at least four times and have never had an issue with them. We love your family business. :) Couldn't ask for more!
03 Apr 2015
douglasg2
Great easy experience, as always! I have been using this business for over 7 years now and have NEVER had anything except exceptional service. The deliveries are always fast (I live remote) and the packaging exceptional. Thank You
24 Mar 2015
yvonnet410
I love SATOOZ. Sometimes I just want a little 'something' from SA that there is no substitute for here in OZ - like a Bar One, or Beacon easter eggs. So easy to order, lots of choice and fast delivery.
20 Mar 2015
WillieBosman
Good service, quick delivery Get me the products that I want brands that is difficult to find in Australia
26 Feb 2015
derekd2 from Kenmore
Their service is first class, keep one informed re order and ship goods in such a way as one can follow the goods until they arrive at your address. Can not fault Satooz in any way.
20 Feb 2015
david52 from Mount Morgan
delivery very fast, best we have experienced online.If there is any sort of problem regarding postage or products ordered, they are quick to contact you by phone
08 Feb 2015
LeoBlossom from Sanctuary Point
efficient service, rapid response & delivery to a NSW country town. We have placed several orders over the past 7 years and always we are satisfied with the service and products.
06 Feb 2015
Anonymous from Morningside
Only business I know which has the items I want. Service is prompt and products always exactly what I ordered. They keep me up to date with progress of my order. I would totally recommend using this Company for the products they sell. The prices are reasonable also which is a great bonus.Excellent company to deal with.
05 Feb 2015
Gabypoo from Kenmore
Satooz, not the first time I've ordered from you. Service is always good and on time. Keep up the good work.
22 Dec 2014
vicj1 from Tuggerah
All good! Best place to get SA products from, always prompt service. Products packaged well, great range of goods with an easy to use website.
22 Dec 2014
nevillec2 from Sanctuary Point
I have dealt with them several times over the last 2 years and found them very prompt and professional in their replies and goods were delivered promptly and in excellent order.
19 Dec 2014
pennyh7 from Towradgi
Instant reply to my email enquiry about availability of the product. Notified me when it arrived in stock. Mailed it to me immediately so that I would receive it by Xmas. Received today 19 Dec. Very happy with my purchase and excellent service.
17 Dec 2014
Anonymous from Cannon Hill
I have never had any dissatisfaction with this business. The ordering and paying have been flawless. The delivery always very quick. Their range of goods is large and web site easy to navigate
17 Dec 2014
Charls from Murrumba Downs
An easy to use website. Very good stock levels. Quick delivery. Efficient feedback on enquiries/queries. Been a happy customer for 6 years!
17 Dec 2014
gwenna from South Nanango
The set up of Satooz website is well structured,easy to navigate.New Manager is very well organised and recieved my order quickly. All products were fresh. Thank you for great service.
17 Dec 2014
christelleg
Excellent On-line service Consumables are either in date or discounted when past the Best Before date. Goods are well priced. Parcels are well packaged.
08 Dec 2014
Anonymous from The Oaks
Wonderful products, good quality, good prices. We've been using them for a very long time and highly recommend Satooz!
29 Nov 2014
Anonymous from Holloways Beach
Excellent personal service. Could not ask for more! Package delivered to campsite while on vacation. Thank you very much.
28 Nov 2014
lenk from Granville
I've enjoyed longstanding satisfaction in terms of attentive, courteous service a competitive prices.
Details:
Middle Brook, NSW, 2337
Tel: 0415755617
Status:
Verified

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