Word of Mouth

01 Sep 2022
michaelo888
Ian made our journey to buy the house easy. Extremely professional, knowledgeable and, most importantly, caring human being. Highly recommend to all.

16 Apr 2022
trudis450
Fantastic service. By nature a stressful time, Ian was not only a broker but great support and advocate. We felt truly cared for. Thank you Ian. Anytime again.

06 Apr 2022
sankets23
Ian helped us with our home loan and we cannot recommend him highly enough. He made the entire process so smooth and stress-free. He was extremely thorough and explained every little detail of the process to us. He was always just a phone call away. He made the process of buying our first home a lot more enjoyable and a lot less daunting.

03 Apr 2022
thilinig
We were so glad that someone recommended Ian to us because he made a very complicated process very easy. Ian was really thorough, friendly and professional. We were buying our first home, so it was very reassuring to have Ian help us through the whole process. When talking us through the home loan, Ian always gave us options which allowed us to make informed and confident decisions. Ian really went the extra mile with his service and was always only a phone call away. We highly recommend Ian to anyone who is looking to buy a home. Thank you Ian for all your help!

30 Mar 2022
carlyc808
Ian was so helpful throughout the whole process. He was always only a phone call away and no matter what time or day, he would help us with our enquiries. An absolute pleasure working with Ian and cannot thank him enough for helping us achieve our new home in a suburb we have always dreamed about.

11 Jun 2021
fim342
Working with Ian was the best decision we made when purchasing our first home. Like you’re reading this review now, I found Ian by googling mortgage brokers. The last thing I expected was to go with a broker I found online, but I couldn’t be happier we did. Ian was the support we didn’t know we needed. He is genuine, efficient, knowledgeable and dependable. I happily recommend Ian to my closest friends and family, knowing he takes the stress out of managing financials. We bought during COVID, and despite the obvious challenges Ian made the process easy. When the bank made an error, Ian went above and beyond to ensure they fixed it - communicating to my partner and I the entire time. Thank you Ian, are so grateful! I couldn’t recommend Ian more highly.

07 Jun 2021
margueritat
If you want white glove service & the best of care, Save With Ian is the ONLY way. Let me save you time researching - I am almost impossible to please. Trust me & do yourself a favour & contact Ian. Finance is stressful as it is. Let an expert help you! You won't regret it.

26 Apr 2021
annek552
What an absolute gem Ian has been in providing advice and financial services to our family. He is insightful, practical, hard-working, and extremely diligent. Ian confidently guided us through a whole range of challenging financial issues regarding obtaining a home loan at the best rate available rate. Nothing was ever too much trouble for Ian to manage and he always kept us fully informed, his communication skills are exemplary. An absolute pleasure to have him in our corner. Ian was instrumental in helping us to find our dream home and keeping us sane throughout the process. Heartfelt thanks, Ian. Highly recommend.

25 Apr 2021
katec761
Ian is an absolute superstar. His specialist financial knowledge coupled with his warm, personable and instantly endearing personality was invaluable to us as we began our journey to find the best home loan for us. We have secured our dream home thanks to his tireless efforts, and we truly cannot thank him enough. If you're thinking of buying a property, do yourself a favour and contact Ian for a chat. We will be forever indebted to him for helping us secure our home. Thank you again Ian!

02 Apr 2021
guyh224
Ian was amazing. He helped me thru the whole process. Always updating me on the progress of the application. He explained everything clearly and in terms I could understand. He always returned my calls promptly and never made me feel like I was asking silly questions. He even gave me a few ideas on how to save some $$ once the loan was approved. I would definitely recommend his services.

14 Jan 2021
craig-badger-f
We're so so happy we found Ian. Not only did he sort us out for our mortgage for our 1st home and explain everything in detail so we could understand easily he also communicated with all other parties involved. We felt comfortable from the very start and everything was so stress free. Ian is a complete legend and I would highly recommend him to anyone. Nothing was too much to ask and he is one of the good ones out there who actually cares about you. We are so happy with the result and look forward to continuing our relationship going forward.

03 Sep 2020
tylerj874
Ian was invaluable while we navigated purchasing a home for my first time. He was happy to help explain things I was confused about and it really saved my sanity :) Thanks Ian!

01 Sep 2020
belle-and-lekic
Ian helped us to move banks and get a lower rate and provided advice and support throughout the whole process and kept us informed of the progress. I would highly recommend Ian, he is a pleasure to deal with and very professional! You wont be disappointed with Ian :)

01 Sep 2020
janakg405
Ian has been an amazing broker and a friend through my home purchasing journey. He was always there giving me the right advice as well as his time to answer all my questions. I would highly recommend him to anyone that is trying to purchase a home or even considering their options.

20 Jun 2020
hannahp317
Ian has been helpful and generous with his time, guiding us through our first home purchase and loan. He made the complex and unknown feel easy and was clear and prompt with all communication and follow up.

12 Jun 2020
mark-j168
Ian has been absolutely first class throughout my first home buying journey. I cannot be more appreciative of the high level guidance, support and professionalism he has provided at all times, often going the extra mile. More than anything, Ian's authenticity and genuine desire to help really sets him apart from so many others in his field. I would not hesitate to recommend Ian and his services and I am looking forward to working with him again in the near future.

11 Jun 2020
sebastianh771
Ian has completed a number of refinancing activities for us over the last several years. I would not hesitate to recommend Ian's services, and I have done so to both friends and family members. And I will never look to another finance professional for assistance. Ian is a consummate professional, takes all the effort out of what can often be drawn out procedures, and generally works extremely hard to get to the right outcome for his clients. Most importantly, he does so with a level of genuine care that is sadly a rarity in his industry. Ian works to the best outcome, not his own advantage.

09 Jun 2020
khristinat899
I have worked with Ian a number of times now when purchasing and/ or refinancing. Ian is professional, knowledgeable and approachable- the three traits you need when entrusting your mortgage needs to someone. He asks what you would liek to achieve and then delivers options that best meet his client needs. He has an excellent rapport with all the banks which is handy and is a testament to his ethical and transparent approach. My siblings and I have worked with him and will continue to do so in coming years. Thanks Ian for taking something that could be complicated and making it as seamless and easy to understand as possible, KT :)

21 Apr 2020
pri-varun
It was a pleasure working with Ian. A genuine and professional individual. He has helped us whenever we have needed it, and most recently, with our joint home loan. Our paperwork was anything but straight forward, and Ian was supportive and helpful while navigating complicated paperwork. While we were stressed out by the banks, Ian managed to keep himself calm and made sure he reassured us as best as he could. We have known Ian for several years, and he is highly skilled, and meticulous in his work and always has the best interest of his clients in mind.

05 Mar 2020
07067060
Ian was great from first call to the end, patient and reliable always happy to answer questions and made the process easy and stress free. We are now very happy and would recommend ian any time to all friends family clients and strangers. He completed all paperwork via email and phone and made it very easy to explain and had the urgency of our concern everytime. Very happy

18 Feb 2020
maddyb96
Ian was just the most amazing person to work with! As this was my first property, I was extremely nervous and didn’t really know where to start. Ian made me feel completely comfortable and I could really put all of my trust in to him. I was house hunting for over a year, Ian was there every step of the way.. always there to answer my silly little questions or help guide me through what step to take next. He helped me get the right loan for my situation and continuously reviewed this as the interest rates fell, always after the best rate and suited bank. Ian is extremely diligent and second to none in his customer service. I didn’t just gain a mortgage broker, I gained a friend! Thanks again Ian :)

17 Feb 2020
lahirua993
Excellent mortgage broker- very supportive, approachable and skilled in getting the best deals and navigating the complex home loan/refinancing space.

26 Sep 2019
rosie-shaunh
We are so grateful for Ian! He has always gone above and beyond for us. He is very professional, knowledgeable, kind and has always made our dealings with him - stress free! Not only are you our broker, you are our family. We can’t thank you enough! Rosie & Shaun - QLD

03 Sep 2019
marikak
Ian made me feel very at ease after the horrible time I had with my first broker! He explained every step like I wasn't an idiot and got me the best deal going around. He contacted me at every step and it was just a pleasure to deal with him. Have already passed his details on to some friends! A million THANKS Ian!!!

13 Aug 2019
lamt
Do yourself and your family a favour and contact Ian to start your home ownership journey! He is the definition of "customer service". Ian worked tirelessly to find a solution for us and we couldn't have achieved our dream home build without his help. Ian dealt with the bank and the builders on our behalf when issues arose and was available at all times to answer our questions. We have recommended him to family and friends and he has always helped. Professional, ethical and an absolute pleasure to work with!

16 May 2019
jaclynt433
I was recommended by a friend to contact Ian when I told her I was keen of buying a place of my own. And I've never regretted a moment of it. Ian is more than a mortgage broker, but now turned into a friend. I just arrived in Australia, and was keen to buy my own property because I didn't like the idea of paying someone else's mortgage. I engaged with Ian and told him my situation, and he helped me sort out a pre approval loan in a matter of days so that I'd know my purchase amounts. Aside from that, he constantly was answering my multitude of questions at any time of day. He has showed compassion and kindness to my situation, yet was extremely professional. I eventually found my home after 6 months, and he has been so patient with me and I know he's in it for his customers' wellbeing. He managed my case while he was away on holiday, and I am now a proud owner of my own home, for which would not have happened at all without his help.

26 Feb 2019
amanda-s573
I've spoken to a few mortgage brokers before Ian and they didn't want to know me because of my situation only been in Australia for a few months.. IAN was different.. He set me up with a plan and how to achieve it.. We have now purchased a house only after 3 months of saving and Ian knowing his job so well. Absolutely an A class man with a fantastic service.. I say I'll do my job while Ian does his and he sure does that can't recommend him enough!

04 Dec 2018
w-zt
We are happy that we had Ian to work with us in mortgage matters and we must say that Ian was very professional, punctual and sincere, always available to answer questions. We will continue to use Ian’s service and recommend him to everyone.

10 Nov 2018
michaelt724
Ian Macdonald is a polite, caring but totally professional Mortgage Broker. He made a difficult and stressful situation into an easy solution. Ian is conscientious and sincere. He follows the process through to its completion, looking out for pitfalls, and solving any complications that may arise. Ian is good, kind, thoughtful, diligent and professional. I have no difficulty in recommending Ian to any prospective borrowers.

09 Nov 2018
matt-belindah
We have had the pleasure of working with Ian for a number of years now. He is extremely generous with his time and his knowledge of the banking industry is a great asset when making a decision on the best home loan. Ian is completely trustworthy, always punctual and professional. We now consider Ian a friend, not just a broker.

09 Nov 2018
danielk523
I highly recommend Ian if you need advice in regards to all home loan matters. He takes what is usually a stressful situation in to a calm easy transaction as he works away behind the scenes. He is willing to share his wealth of experience and knowledge with all his clients.

27 Jul 2018
lizt127
Ian is professional, conscientious and sincere. He is prompt with communication and he will achieve the best outcome for his clients. He is THE mortgage broker I will recommend to anyone.

20 Apr 2018
lahirua
I would definitely recommend Ian as a mortgage broker. Ian was extremely knowledgeable, professional and always went the extra mile in his financial services. It was a pleasure to work with him

07 Apr 2018
jpk
Ian, It was really wonderful to work with you to get my home loan matters sorted. You guided us through the important steps in the process to get the best outcome. You were very approachable, professional and well understood our situation. Thank you very much for all the assistance. I have to emphasize one thing to all other viewers of this comment. "If you have not spoken to Ian yet, You are not working with the Best Mortgage Broker in Australia. Talk to him and see the difference"

06 Apr 2018
rebeccagriffin84 from Meadowbrook
Ian offers a personal approach paired with an expert level of knowledge regarding the different products available on the market for refinancing and associated insurances etc. We have used Ian's services many times over the years and recommend without hesitation to our nearest and dearest.

26 Jul 2017
laurac797
"I remember the first time meeting you at the coffee shop. I had a million questions, some very forthright, such as 'What was in it for you?' You answered truthfully and honestly and that is why I knew we would make a great team. You were always willing to answer my questions no matter what time of the day or night I contacted you. You made the whole process so seamless and easy for us. One of your greatest qualities is your caring and professional nature. We trusted you had our best interests at heart and you made us feel this through every step of the process. We weren't just 'another number' to you. We will always remember the hard work you put in for us and will be forever grateful. Thank-you again for being a part of our first home purchase! Best wishes, Laura and Abby

14 Jun 2017
jop772
I am now a first time home owner. Without Ian this could never have happened. His commitment to working for my best interests was incredible! His integrity and optimism made the whole experience a joy. I have recommended his expertise to my family.

08 Jun 2017
melissa-m111
Ian went above and beyond for my partner and myself before and during our building process. His customer service, friendship and overall character are second to none and I could not recommend Ian highly enough. We could not have done this without him. We consider Ian a friend and will continue to have his assistance in the future.

15 Mar 2017
tammyw556 from Cleveland
I have found Ians assistance and advice and services to be the most invaluable resource in my journey to home ownership his assistance and commitment to me were unequal to any I had experienced I am confident to ask Ian and refer others in future

14 Mar 2017
anthonyk187
Incredible service! Ian went out of his way to help with the mortgage and even picked up our papers when the bank sent them to the wrong address. He explains everything clearly and openly. You will not be disappointed. If only all companies were as excellent!

21 Sep 2016
anthony-n476
Ian is very friendly, incredibly professional and provides a level of customer service that is second to none. When I first met with Ian it was after work in the CBD, we met in a bar at my request which was convenient for me. I ordered a particular drink. Ian took note of what I ordered and sent me a bottle as a present along with a thank you card when the switching banks process was all over. Gesturers like that and how he constantly goes out of his way in all financial dealings, makes me wish all service providers were like Ian! Although I originally consulted Ian to help me switch banks (over a year ago now), I still use his services for advice on other financial decisions that i need to make. Talking to Ian is like talking to an old friend. He has my best interests at heart, he always has time for me and he saves me significant amounts of money. It’s so refreshing to get great service and financial advice from a person who is genuinely interested in getting the best result for me. Ian responds to all my questions quickly and takes the time to explain different options to me. I feel well informed and confident that I am making the right financial decisions with his help. I cant recommend him highly enough!

09 Aug 2016
julier991
Ian was absolutely amazing and went above and beyond for us throughout the entire process of purchasing our first home. He made the process extremely stress-free. We had been denied a loan by multiple banks and given extremely high interest rates. Thankfully we found Ian and he not only got us a loan, but at an extremely reasonable rate. We would and will be recommending him highly to anyone we know in the future.

01 Jul 2016
9a83ac58 from West Footscray
Ian is amazing. He exceeded my expectations for a mortgage broker and I wouldn't hesitate to recommend him to anyone. He got me a loan 0.6% cheaper than anyone else (comparison rat, not just quoted rate) and when you're borrowing over $500k that's significant! I approached my bank, credit union, iselect and clickhomeloans and he beat them all. Plus, he treated me with respect, gave me lots of information and even though I'm first home buyer he wasn't patronising. And he was always available and made sure my conveyancer was on top of everything. I doubt things would have gone so smoothly without him.

30 Jun 2016
emily-lukew
Right from the first phone call, Ian made the whole process of getting our first home so easy and enjoyable! Banks had previously told us it would be difficult to get a loan as we didn't have a lot of savings, but after only a few questions, Ian reassured us it could be done. He stayed in regular contact while we were searching for a property and once we put an offer on a unit in Jan 2016, we only gave him two weeks notice to apply for our loan. He got it finalised in 1.5weeks. And then sent us a congratulations gift as well! He was patient, knowledgeable and was available by phone or email whenever we needed him. I would strongly recommend Ian as your mortgage broker - particularly if first home owners. Since we have made our purchase he has continued to follow up and recently gave us advice on a car loan also. Thanks Ian, you're a champ :)

26 May 2016
khristinat
Ian took care of everything! He is experienced, easy to work with, patient when questions are asked and follows up to ensure his clients are happy. He is flexible with his appointments. He communicates clearly and returns calls and provides information quickly and comprehensively. Ian delivers on his promises and I would not hesitate in recommending him to anyone.

15 Mar 2016
timj750
Ian is the best broker I have ever worked with. I had a previous broker, that Ian blows out of the water. I think there must be two Ian’s as he always answers my emails extremely quickly, efficiently and with the detail required; even when I am up late or up early thinking about mortgage solutions and strategies. I would highly recommend Ian’s services to anybody. Ian is the best expert to have in your corner when it comes to mortgage and financial solutions. Ian has helped me with solutions for both owner occupied and investment properties and I feel very comfortable knowing that he is looking out for my best interests. Do yourself a favour, contact Ian and you will not look back.

19 Jan 2016
carloj
Ian is an experienced, knowledgeable and friendly mortgage who will not only save you money, but make it is for you to do. He helped me obtain finance with my preferred lender after my direct approach with them had not worked. He was able to cut through the red tape to deal with the key personnel and obtain the straightforward approvals needed to progress my loan within record time! He is constantly in communication with his clients, takes the time to really understand what you want (and need) and then presents you with the best options and detail behind them. Even if you have your finances in order and can get a loan no problem, I'd highly recommend going through him to ensure you get the best deal. He'll do the hard yards all the way through to settlement and it won't cost you a cent. Best broker I've ever had the pleasure of dealing with - and no, I'm not related to him, aren't getting any incentives and have no reason to give a glowing review other than he truly was fantastic to deal with!

18 Jan 2016
sudheerap from Coorparoo
Ian was one of the best service professionals that I have ever dealt with. He was extremely professional and exceptanally fast in delivering services. He followed up all involved parties promptly and exceeded my expectations in evey aspect. Another thing that I really appreciate in Ian is the amount of details and advice that he shared even before I offering him the deal. Always felt that "Ian is there so I do not have to worry too much". Was a blessing to have him as a first time home buyer and made my life so much easier and stress free. I would not hesitste to recommend Ian as an excellent finance broker with higest level of responsiveness,integrity, speed of delivering results and customer service.

18 Oct 2015
brucec614
Fantastic service, Ian is a true gentlemen and really went beyond any lender I've met! If you want service and results I highly recommend this service- thank you Ian, thank you

06 Oct 2015
bellaisab
Let me start by saying that without Ian we would not have been able to purchase our home. We had a very specific situation with no genuine savings and had already been refused by a lender. We where told by another broker that our case was a lost one... Ian made it happen! Since then Ian has been a major help in many important financial decisions including Insurance . We could not possibly make any higher recommendation for Ian's wonderful and professional services, it was a sheer pleasure doing business!

25 Sep 2015
margueritat
Ian is "old school customer service"...this is a quality you just never find these days. He treats his customers like they are the "only ones" . My husband and I were truly delighted by his gentle, genuine and sincere approach. He treats you like he is family and is truly concerned about your case. He is not pushy and he is always so informative. His turnaround time is efficient and he is always professional. We will most definitely be using his services in the future! Ian is an asset to your financial planning I assure you! Fantastic service! He comes to your house which is the best when you work. Thanks Ian, you are fantastic! Keep up the best customer experience going around! You create and keep customers for life!

23 Jul 2015
bharathag
Ian the man for mortgage brokering, When I thought I am million miles away to secure a loan and felt like no end to touch or no line to follow and many banks confirms my worst fears I thought this can’t go any worse than this. Luckily I rang you asking a quick help to turn this around, the way you handled my complex case and come to a happy ending that grilled in to me and I am happy to say that it will last for a season. For anyone who seeks assistance for a loan I can recommend, Ian, who has proved beyond a shadow of a doubt that he got great pedigree. Good luck Ian and no doubt you will have many more happy customers like me. Thanks for your invaluable service. Bharatha Gunathilaka Fitzgibbon, QLD4018

12 May 2015
annat424
Ian provided an extremely professional service that went above and beyond of what I expected. As a first home buyer I had so many questions, all of which were answered fast and efficient. I can highly recommend Save with Ian!

21 Apr 2015
anniel366
I had used another reputable mortgage broker for the purchase of my first 3 bed 1 bath house. Then, marriage, 3 kids and life happened when we needed an upgrade. I went back to the mortgage broker who was trying to get me to go to someone else in his office and I was not impressed at all with him trying to fob me off. Ian was referred to me by a good friend so I thought I'd give him a go (reluctantly). He is everything you would expect from a broker and more. Easy to deal with, professional, quick to respond and always on call when we had crazy questions! People think we're crazy when we tell them that Ian changed our lives! Now we are in our dream 5 bed 2 bath house and an investment property. I can't speak highly enough of his service and would gladly recommend him! Thanks Ian!!!

18 Apr 2015
varuns978 from St Kilda
Ian has been very helpful and friendly. He always took time to explain things to me and always followed up. He has been prompt with his replies to emails and phone calls. I would highly recommend his services.

27 Jul 2014
tooks
we'd been locked into a Lo Doc loan for 10 years that we thought we couldn't get out of - until we met Ian. He was realistically optimistic, honest and he worked hard to get us a far better loan than we could ever have hoped. What was especially good was his follow-through and keeping us informed at all stages of the process. He was patient when he had to answer our queries (again!) and calm our doubts. He was encouraging and positive when we hit a roadblock and our current home loan tried delaying tactics. But it all went through! An excellent outcome. I'd have no hesitation in recommending Ian to any of my friends and family who are looking to refinance a current loan or apply for a new one.

19 Jun 2014
jennyb53 from Forest Lake
Friendly, honest and no hard sell. I trust Ian explicitly and wouldn't go elsewhere with regards to my home loan needs.

29 May 2014
nicolak2 from Lota
We met at the coffee club, he was so down to earth and made sure it all made sense to me. He never made me feel silly for asking questions that were simple to him but hard for me to understand. I felt very comfortable and relaxed. Time was not a issue for him, i never felt rushed. He really cares and is compassionate about his work, nothing is too much! At the end of our meeting i completly understood everything and felt very confident in going ahead knowing i was in perfect hands. I would NEVER go to the big guys again !

26 May 2014
louisem38 from Camp Mountain
We truly cannot recommend Ian highly enough. Given our situation, we were not sure if we could arrange finance to purchase our "dream" property. Without Ian's help we certainly could not have done it. Ian really "fought" for us and we are so genuinely appreciative. We would (and already have) recommend Ian to anyone.

26 May 2014
becc17 from Forest Lake
Ian helped our family purchase a home recently. We had a non traditional deposit and found that our big 4 bank would not help us get a loan. Ian came to our house that day and was able to offer us many options. He kept us informed every step of the way and was always available via mobile phone...including late Sunday night! We cannot speak more highly of the service Ian provided and will continue to recommend him.

26 May 2014
daniedoes
Ian is in the process of helping me to purchase another property and to get a better interest rate on my current home loan. I couldn't be happier with his service. He is genuine, caring and goes above and beyond my expectations. He is so easy to deal with and always gets back to me promptly. I have recommended to him to some family members and they couldn't be happier with him. A wonderful, honest and caring man.

26 May 2014
lanaf2 from Jindalee
My husband and I had an interview with Ian for advice on applying for a home loan. He came to our house which was very convenient. He was extremely helpful and answered any question we had. We came up with a plan to go forward and will definitely be using Ian when we do the final application. I have recommended him to many people and will continue to do so.

Save With Ian

Customer Reviews for:
Save With Ian

ABOUT Word of Mouth

BUSINESSES

Save With Ian

Customer Reviews for:Save With Ian

ABOUT Word of Mouth

BUSINESSES

Customer Reviews for:
Save With Ian