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Rosanna Family Dental

5/5 RATING BASED ON 72 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Rosanna Family Dental

Customer Reviews for:
Rosanna Family Dental

21 Jan 2022
lisa-d980
I love this dentist. She’s always super thorough. Business like and warm.
01 Dec 2019
Anonymous
Some time ago I needed urgent dental treatment, my previous dentist had retired and no appointments available at nearby surgeries, rang Rosanna Family Dentist, I was seen that day, and have had great service, advice and treatment for a variety of dental procedures over a long time. Staff are always friendly, courteous and efficient. Highly recommend them to any family.
08 Nov 2019
divyan
Excellent service and provide affordable dental service.
14 Sep 2019
redas
Clear explanation and excellent services.
05 Sep 2019
puneet-s598
Very friendly and helpful staff, No wait time. Treatment was perfectly done by Dr Sapan and guided for future care.
04 Sep 2019
patriciao904
All staff are so very friendly and highly professional. Would recommend them to anyone wanting either general dentistry or for orthodontic care.
03 Sep 2019
katd600
Amazing practice, friendly and helpful staff, well priced! In just 3 months they completely straightened and cleaned my top teeth, couldn't be happier!
05 Jun 2019
chelseam506
I hadnt been to a dentist in over 6 years and had been putting off a visit for that whole time due to nerves. I eventually had to book due to an extremely sensitive tooth and found rosanna family dental via the many positive reviews from others who had avoided the dentist for years due to fear or nerves. I bit the bullet and made the appointment and Doctor Pannu made the whole process so much easier than i'd feared. I mentioned my nerves and she assured me i could take a break whenever i needed, and continually checked up on me throughout to see if i needed a minute. I mentioned my tooth discomfort with cold temperatures and she offered anaesthetic so the sensitive tooth would not be in pain during the process. She was also happy for me to wear headphones and there is a tv screen installed in the roof with subtitles, so even if you dont use headphones theres something for you to focus on and distract yourself with. All in all, Doctor Pannu made this visit a breeze where i had been fearing the worst. The office is also reasonably priced, my visit included a checkup, 2 xrays, a full cleaning, application of a cover over an exposed root, local anaesthetic, and calcium cream for gums, which came to $465. I cannot thank the staff at rosanna family dental enough for being so lovely during the entire process.
27 May 2019
julies274
Very friendly and supportive. Calm and generous with her time. Welcomes questions and offers options. Highly recommended and I have recommended to others included other members of my family.
12 Jul 2018
geneviever583
Very friendly and calming Excellent service This environment makes a trip to the dentist easy and not so daunting . Would highly recommend .
22 Jun 2018
susanm519
Friendly service, very gentle and professional care in a calm environment. Great dentist for people who HATE the dentist! :)
15 Jun 2018
peterm426 from Rosanna
Very friendly service and completed all work in one visit. Only moved to Dr Sapan a few months ago and I'm glad I did.
30 May 2018
sarag308
I’m glad found the best dentist in Melbourne Dr. Sapan . She is so gentle and experienced Great team , very professional and not too expensive.
24 Feb 2018
params449
Professional and Excellent service. Very good , caring and confident doctor . Even the kids love coming back to the practice.
02 Feb 2018
leoniej697
Dr Pannu and her staff are sooo lovely...I am a very very nervous person with going to the dentist...BUT Dr Pannu is such a lovely lovely lady and just understands how nervous people are...thats why i keep going back to her, because she is just so gentle and really does care about her patients....I would highly recommend her to anybody even the biggest sookie lala....thankyou dr pannu.....i will be back..Leonie
20 Dec 2017
priyaw655
Dr Pannu and her staff are all very kind, efficient and professional, and Dr Pannu is an excellent dentist, gentle, quick and painless.
07 Dec 2017
janish from Greensborough
I would thoroughly recommend Rosanna Family Dental for the whole family. Dr. Sapan Pannu is the kindest, gentle dentist and puts very nervous patients at ease. She explains everything about your procedure and discusses options if needed. I am very grateful the clinic offers happy gas as I have had bad experiences at other clinics in the past who did not offer this service. Dr. Pannu has put the smile back. I must also mention the courteous and helpful staff who also put you at ease.
19 Sep 2017
stephanieb390
Dr Pannu is lovely and very gentle, I never experience any pain when I go. Highly recommend Rosanna Dental :)
02 Sep 2017
peterr669
Very well spoken , effiencient and very good with kids. ...............................................
28 Jun 2017
anuk
Dr. Sapan Pannu is really good, she explains everything. Would definitely recommend her!
21 Jun 2017
coraliel527
Last year my husband and I went 'dentist shopping' because of the exorbitant out of pocket costs we had incurred with our previous dentist. We switched to Rosanna Family Dental late last year and have not looked back. The staff are friendly, professional and [redacted clinical content]
07 Jun 2017
Anonymous
First time in a long time had I been to a dentist, GREAT advice, GREAT service my go to dentist moving forward.
30 May 2017
ronang557
Having had an unpleasant experience removing a wisdom tooth a few years ago I had been avoiding going to the dentist until a chipped tooth forced my hand. After doing a bit of research, which this website helped with, settled on Rosanna Family Dental and couldn't be happier with the result. [redacted clinical content] and fantastic service, to the point where I felt very relaxed, which I haven't done so in a long time at a dentists. So happy that I will now go back for regular cleans etc. Thanks Rosanna Dental for restoring my faith!
29 May 2017
leannen468
Great Dentist very understanding and lovely friendly staff and very professional. Also very timely and I would highly recommend them.
26 May 2017
janeth337
I have just had my second visit to Rosanna Family Dental. After bad experiences from years ago (like many of us), I had put off going to the dentist. 18 months ago, I broke a tooth and let it slowly decay till I knew I had to find a dentist .After reading the reviews on Dr Sapan, I chose Rosanna Family Dental. [redacted clinical content] There is no pressure and I have felt totally at ease going there. All the staff at Rosanna Family Dental are kind, and friendly
25 May 2017
linap497
Professional, friendly and caring dentist and staff. Prompt appointments with high level of service and after care.
19 May 2017
michellek402
Dentist lovely lady who understands anxiety about dental visits. Staff always friendly and professional
19 May 2017
michellec611
I am the worst when it comes to dentists but Patty was great, so patient and gentle and explained everything she was doing as we went along.So I have found my new dentist thanks Patty
03 May 2017
janetg559
Prompt appointment available for tooth pain. Received a friendly, caring, efficient, informative service.
27 Apr 2017
marta-f
The best children dentist in the area. Started going when my daughter was 3,5 years old. The lady dentist always handles my daughter with such care and patience. She explains everything clearly and gives incentives to the little ones for being good on the chair. And the most important- they have TV on the ceiling to keep the patients busy throughout the procedure/ check up. Highly recommended!!
23 Mar 2017
wendym345
Very satisfied with the care I received at Rosanna Family Dental, professional, kind, responsive, considerate. Definitely recommend.
21 Mar 2017
janish from Greensborough
I have just had my first visit with Dr. Sapan Pannu at Rosanna Family Dental. I found her to be a very professional, gentle and caring lady. I am a very anxious patient because of past experiences [redacted clinical content]. I am now having my dental files sent to her practice and highly recommend her to family and friends and interested public.
28 Feb 2017
andrewf36
I have a fear of dentists hence why it's taken me 15 years since my last check up. Being in extreme pain I couldn't take it anymore and made a booking. They got me booked in immediately. [redacted clinical content]. [redacted clinical content] but let me tell you I lost sleep the few days prior to the extraction to the point I almost cancelled. I went through with it and the dentist and assistants were very understanding and caring and made the whole process (before, but during and after) a [redacted clinical content] pleasant one. I was very surprised. I now no longer have a fear and will continue to use them as my regular dentistry going forward for myself and my family. Thank you for a pleasant experience. Also the price was very reasonable as I had previous quotes which were more expensive. 10 out of 5 stars!
15 Feb 2017
helen-bouris591
My experience at this dental surgery was great. The dentist was efficient, professional and caring. It is also not ridiculously expensive.
16 Jan 2017
karenh495
Very kind, gentle and friendly. Professional and [redacted due to clinical content] in procedure and explanations. Highly recommend.
13 Jan 2017
jcom
As someone with high anxiety, Dr Pannu puts you immediately at ease with her calm bedside manner and easy to understand explanations of what is planned for your visit. I had put off going to the dentist for a number of years, and the longer I put it off, the more anxious I became. Dr Pannu reassured me all would likely be fine, and was calm and reassuring throughout the exam. Like anything, I wish it were a little cheaper, but I am happy to pay a slightly higher premium for quality and caring service. That being said, Rosanna Family Dental is still an affordable dental clinic. Wouldn't hesitate to recommend to friends and family. Approx price is based on a 6 monthly checkup, including a cleaning and fluoride paste application.
19 Dec 2016
jillianm716
So friendly and gentle. But most importantly Dr Pannu took the time to really explain things to me, showed me the x-rays and explained all my options.
02 Dec 2016
Anonymous
Dr Pannu is friendly and highly professional. No stress. Good value. A pleasant and comfortable experience.
22 Nov 2016
ps839
Dr Sapan [Redacted due to AHPRA Guidelines] Kids love to come to her. She makes the visit to a dentist a pleasant experience.
12 Nov 2016
wendyb84
Dr Pannu is a very friendly professional dentist, who provides a no-nonsense service & good value too. This was my first visit & I won't leave it as long between visits. Would recommend highly.
09 Nov 2016
shannonr914
Great Family Dental practice. My four year old looks forwards to her visit! Dr. Pannu is very friendly and warm [Retracted Medical comment] Highly recommended.
20 Oct 2016
karenp960
I first went to Rosanna Family Dental to obtain a second opinion on my 3 year old son's teeth. After his first ever dentist appointment I was advised by another dentist that his teeth require urgent attention due to decay. My son would not sit still during his first dentist consultation, as such I was advised that it would be necessary to put him to sleep to treat him. I was also advised by the other dentist that costs would accumulate to more than $1,000. I am very relieved to have gone to Rosanna Family Dental for a second opinion. They checked my son's teeth even though he refused and pushed back. The dentist remained calm and gentle while assessing his teeth. The dentist even presented a gift to my son on his second visit as they remembered how much he disliked going to the dentist in the past. Furthermore as a bonus I have not paid a cent for both my consultations as the business are aware of the benefits provided by the Government, which are due to expire at the end of the year. To date I cannot thank Rosanna Family Dental enough. My son is actually looking forward to his next follow up appointment!
24 Sep 2016
susans883
She is very good with patients who are very nervous and puts them at ease. I still don't like going to the dentist but it's best to go for regular checkups and this is the place to go.
19 Sep 2016
juliam155
I am not that great at handling a dentist visit but I feel really comfortable and at ease here! There's definitely an effort made to ensure that the client is comfortable and calm.
26 Aug 2016
leanneb343
Make me feel very relaxed and at ease with my dental treatments. I have been going for 3 months now, starting with an emergency appointment. Have since sent another family member as well. Highly recommend :) :)
20 Aug 2016
alicksw from Belmont
As a concession holder, although I've had to travel 1 .5 hours distance each direction to receive emergency dental treatment split into 2 private dentalappointments, & not being able to get the molar out (due to complications such as high anxiety and body rejecting the relaxation gas/ local A) ... I believe that the dentist at Rosanna family dental was the most gentle , caring and considerate dentist I've ever been to IN MY LIFE !! I have a strong fear of dentists due to horrific past experiences, but was probably the most relaxed I've come close to being when laying in a dental chair. This dental clinic is open by appointments on a Saturday , accepts cash ,Visa , Mastercard , Barwon Health Concession Vouchers and has the option of 'Happy Gas'for high anxiety patients like myself . Highly recommend for anyone with a fear of the dentist / or needles.
06 Aug 2016
kaths879
Absolutely fantastic with kids! Highly recommended, very professional but also very gentle and kind.
03 Aug 2016
brianx
I have always been petrified of dentists due to my child hood experience with them, hence the reason since 1978 l have only seen a dentist once and that was in 2003. I would normally just put up with the pain. Well this week I had to bite the bullet and find a dentist. Dr Pannu was amazing. I needed a root canal and could not believe how painless it was. Either technology has changed dentistry or I was lucky to find a good dentist. Personally I think it was the latter. Dr Sapan you have restored my faith. Thank you.
20 Jul 2016
natalief200
Sapan (Dr Pannu) has completely restored my faith and trust in dentists! She is very knowledgeable, compassionate and takes the time to explain everything in detail, and most of all, puts the client's needs and interests first. Rosanna Dental is also very affordable, and offers flexible payment plans if needed. I cannot commend Sapan and her lovely team highly enough! BEST DENTIST EVER. Thank you to WOMO for helping me find her!
25 Jun 2016
steves333
I had not been to a dentist for over 2 years as like most people I hate it, but after my visit I will be going twice a year Thay were so professional and the laughing gas was the best wide awake watching tv so relaxing and pain free I have already recommended them to friends and will keep spreading the word
19 Jun 2016
rameshk72
I would give 6 stars if I could. This Dental office was great from the beginning. It was so easy to schedule an appointment, the friendly voices that answer the phones are so helpful. I was greeted promptly and with smiles, the girls in the front office are excellent. I had my work done without pain and very quickly. I even got a friendly call the day after my appointment to see how I was doing. Dr. Sapan K.Pannu and her staff made me feel like family. From the moment I walked in to the moment I left, the entire experience was like more like visiting a good friend's place than seeing a dentist. I wouldn't go to any other office for my Dental care. Friendly staff and affordable price. I was looking for dentist for some time now due to very high prices at other locations. Planning to stay with this dentist and would recommend it to others. Thank you Rosanna Family Dental:)
30 May 2016
ann555z
As someone who has a phobia of dentists I tend to put my visits off as long as possible. That has changed since coming to see Dr Pannu at Rosanna Family Dental. She is gentle and reassuring explaining every procedure and the quality of her dentistry is top notch. All the staff are professional, friendly and polite. Would never go anywhere else now - one very happy customer here.
24 May 2016
suem667
This dentist and their whole team are friendly, efficient and professional. They keep to schedule so minimal waiting time.
19 May 2016
Anonymous
My family and I know NO ONE here (recently relocated), we couldn't even ask a 'friend' for a recommendation. Dr Sapan was amazing. Excellent service.
14 May 2016
parryg225
I went to rosanna family dentist for kids dental checkup. She was so gentle with the kids.. Dr Sapan first educated my both children about the checkup and read a book about how doctor checks teeth of the patients.. My kids were really impressed and happy. They were not at all scared. I highly recommend Dr Sapan. A really professional and gentle kids dentists.
19 Feb 2016
candice-a
Thank you so much! Dr Sapan is great. She is thorough and very professional! She asked me several times throughout, if I was alright as she was doing her thing. If you don't understand something or what needs to be done, then she takes the time to explain it to you. I can't recommend her enough!
14 Jan 2016
de2d4a55
Same day appointment, friendly & professional staff, reasonably priced, adequate parking. Definitely recommend to anybody looking for a dentist.
16 Dec 2015
moirae from Rosanna
Dr Sapan Pannu is very welcoming, kind, and professional. The staff are also welcoming, efficient and kind. I have only had one treatment so far, but I was very impressed with the professionalism. I have given four stars because I have only been once so far, but I expect to give it five stars after more exprience.
14 Nov 2015
michelleaw from Rosanna
Easy to arrange appointment with online booking and very handy that it is open Saturdays. Dr Sapan is very easy to talk to about all my concerns and addressed everything. She gave me great advice for my at home dental care.
06 Nov 2015
suec from Yallambie
I went to this dentist for the first time today. Great experience, professional, efficient and a lovely dentist and staff. I saw Dr Sapan Pannu and she was great. Fixed my broken tooth. She was gentle and calm and I barely felt a thing. It was also very easy to get in which is what you want when you've got a broken tooth. Gave my dentist the flick after going there for 30+ years....why? they were going to make me wait 2 weeks and go on a waiting list and there were already 8 people ahead of me. Obviously loyalty means nothing there. That's fine my loyalty is now with Rosanna Family Dental.
12 Oct 2015
anuk
Dr Sapan is very gentle & caring and talks you through the procedure before she does anything. Glad i came across her as she doesn't try to rip you off! Thanks Dr!
29 Sep 2015
parryg
Dr Sapan provides affordable and emergency dental care services. I had emergency dental visit at Rosanna Family Dental clinic and my dental problem was fixed just in first visit. She is definitely an expert dentist. Highly recommended.
21 Aug 2015
priyaw655
Went to see Dr Sapan after a friend found her and liked her treatment. I found the practice very professionally organised and Dr Sapan herself gentle, well informed and her treatments excellent.
15 Apr 2015
fareedam1 from Templestowe Lower
Came accross Dr Sapan on womo. For the first time a dentist took a great deal of trouble in explaining exactly where I stood with respect to my teeth! In addition exceptiuonal work and very fair prices, the dentist, and reception staff are extremely courteous, friendly and professional Could not ask for more. Thank you very much.
11 Jan 2015
jaimel from Ivanhoe
I read reviews online and decided to try out Dr Pannu. I was impressed with her professionalism. She took the time in explaining work that she will be undertaking and what she was doing along the way. Very gentle and is definitely someone that I would visit again. Thank you Doctor!
05 Nov 2014
charuk
I was referred to this dentist by my niece, who was in turn referred to by her friend. It was my best experience with a Dentist I have ever had, in Australia as well as Internationally. If anyone is scared of dentists, then you need to visit Dr.Sapan who would smilingly quash those unfounded fears. She explained, and beautifully did, the best treatment at the most reasonable cost. If my recommendation is of any help, this is the Dentist you should head to.
23 Oct 2014
dank9 from Rosanna
Unfortunately I have had to use a dentist so often recently however my experience has been fantastic. Dr Pannu creates a very relaxed environment & has a lovely bedside manner. Thanks for making a difficult experience much better than whT what you can expect Dan
12 Sep 2014
jennyg35 from Ringwood
Great service, very friendly staff and professional. I attended for teeth whitening and the result was great, I will definitely be going back!
12 Sep 2014
kristinev1 from Rosanna
I hated going to the dentist and avoided them for many years, but it came to a time where I had to make a visit and Dr Pannu was so understanding and helpful. She is great and doesn't charge an arm and a leg. Great quality and very friendly. Definitely recommend her!
15 Jun 2014
robynt16 from Rosanna
I was very nervous about seeing a dentist as I haven't had very good experiences with previous dentists. Dr Sapan Pannu was so welcoming and helpful, that I now have no problem with seeing her again. Surgery was spotless and comfortable. Thank You Robyn Temple
04 Jun 2014
andrewc59 from Rosanna
Very friendly, very careful and gentle treatment. Particularly good for an old Baby Boomer with terrible childhood dental memories!! Health fund covered almost all treatment.
15 May 2014
shabbirt from Macleod
This is very cooperative and professional service The equipment is new with all the modern facilities. It is more than three times I have used the service. I am very happy from the service.
Details:
Rosanna, VIC, 3084
Tel: 0394591194
Status:
Verified

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