Total Cleaning Melbourne

13 Mar 2021
same489
Had a very dirty caravan to clean, anyone who’s been through the red dust knows how bad they get. TCM quoted $275 and then because it took them longer than expected asked to increase by $100. We settled on $325 and to his credit Robbie spent 5 hours solid cleaning the van and it looks like new, really impressed with his work and if they’d quoted the job correctly it would have been 5 stars, I’d use them again because the work was excellent but reading other comments I’d probably be a bit firmer at quotation stage I’d recommend they start asking for photos before quoting as it’s clearly a bit of a consistent theme

15 Dec 2016
denisep410
I would highly recommend Total Cleaning. Hany and Nadir arrived on time and did a fantastic job cleaning tiles, screens and floors of 2 bathrooms, one of which had been neglected for some years. A very professional team. I will have them back for future jobs.

23 Aug 2016
margarets383
Fantastic job. We had very soiled Austrian curtains and thought we would have to replace them for sure. Hany did a great job, very professional and prompt, and they turned out really clean. Thanks for a job well done. Margaret, Cockatoo Cottages.

20 Aug 2016
dunyaa
Hany and Nadir did an excellent job cleaning our tiles and grout. All areas (including our problem area kitchen!) were cleaned and looked brand new. Hany gave us a fair price and took measurements before starting the work. We were very happy with the service and would definitely recommend to everyone. Thank you Hany and Nadir.

18 Aug 2016
hannah-c
Team were friendly and did a fantastic job with oven, cleaning shower, fixing grout and steam cleaning furniture and carpets all in an afternoons work! Highly recommend!

16 Aug 2016
diannew785
Quick response for quote followed by prompt scheduling. House looks like new! Great teamwork saved me a lot of trouble. Owner and staff all pleasant, friendly and approachable.

12 Aug 2016
rosey1357 from Kew East
One of the worst customer service experiences I have ever had. TCM showed up to wash my walls. At $425 the price was high but I was led to believe the cleaning would be fantastic. They showed up and immediately started trying to get more money. Apparently the walls of my ordinary 2 bedroom workers cottage are unusually high - even though no mention had been made about height when the job was booked. It is just a normal little house but they showed up without ladders or equipment. They then went on to say that they would only wash the walls as high as they could reach. Washing walls half way up was not what I had in mind for $425 for a 2 bedroom, small house. But it got worse. They would not clean the skirting boards, the door frames or the window frames. When asked how much time they had allowed for the job, they said 2 hours - over $200 per hour!!!! Great work if someone is willing to pay. Finally as it became clear that they had no intention of cleaning I asked them to specify exactly what they would do and I made it clear that I would be back to check the work. With accountability hanging over their heads they chose to leave. Thank goodness. On the recommendation of my real estate agent I rang another provider and explained what I wanted done - all walls washed all the way up and not just eye level. The recommended provider quoted $33/hr with an estimate of 5 hours which turned out to be more than adequate for the job. I ended up getting windows cleaned as well, so for $200 I got all the walls washed including skirting, frames, cornices, doors and the windows washed as well as all the light fittings wiped down . Thank goodness I asked questions of TCM because they were not up to doing the job. This saved me $225 and ensured I got the job done properly. I would never recommend this company - they are over priced and not willing to work.

08 Aug 2016
julieg47 from Mitcham
I am so disappointed with their service. They did two bathrooms and I really could see no difference if I did it myself. When I arrived home there was a trail of water from my ensuite to lounge room on my new carpet and they were just walking through it with boots on. When I said something he said "it's only water !" They then did my polished floor boards and I don't understand what they did. It left a film on the timber and when I called and asked about this he said sorry I meant to tell you this would disappear after a day or so. I had already told him I had a open house inspection the next day! Anyway it didn't disappear after a few days, it remained dull so I had to re polish myself and although it looks good now, patches still are dull. I am so disappointed with myself that I actually paid over $600 for this. Very disappointed with level of service and value for money

10 Jun 2016
kristin-d395
Absolutely fantastic service from Hany and his team! At 39 weeks pregnant I needed someone to overhaul my hiuse and Hany delivered. Not only did he do a brilliant job, he was on time and I felt very comfortable leaving him and the team in my house to get on with the work. Could not recommend them highly enough and will absolutely use again!

23 Mar 2016
petew939
Our office flooded over the weekend. Hany and the team responded quickly and had the water removed by the afternoon. Very professional service, highly recommended.

22 Dec 2015
naveens
Very professional service and attention to detail . Will definitely use again. Tiles look amazing after cleaning.

20 Oct 2015
atlantag from Hallam
From the first point of contact, Hany was efficient and helpful. I found Total Cleaning to reliable and professional. They did a fantastic job of cleaning our business carpet and were always polite and informative. I would definitely use their services again and cannot recommend them highly enough!

15 Oct 2015
abit
I would definately recommendHany and his team, they cleaned my 6 bedroom house , it's now spotless and ready for sale. Hany pressure washed the exterior of my house for 6 hrs straight, the concrete looks brand new, where before it looked mouldy. They steam cleaned my bathroom tiles and they shine now , with the grout looking like new.they were very thorough and we wouldn't hesitate to hire them again. Thanks guys . For 6 hrs non stop, for 4 workers. We couldn't be happier. They had a long list of jobs and we were 100 percent happy

30 Sep 2015
laurens503
Hany and his crew took all the stress out of my pre-sale cleaning. My house looks amazing.

28 Apr 2015
russellv693 from Camberwell
Total Cleaning today cleaned and sealed my slate tiles today - large four bedroom house. Six hours of concentrated and meticulous work by Hany and his able assistant produced an excellent result such that my tiles now are so clean and shiny that my family don't want to walk on them! Their equipment - scrubber and steam cleaner were very effective. Couldn't be happier - and they were very careful with our newly laid carpet.

03 Mar 2015
sandram17 from Mernda
Final clean at rental house. Total cleaning were very professional and the house was spotless when they were finished. I would definitely recommend them.