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Surfers Rent A Car

5/5 RATING BASED ON 154 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Surfers Rent A Car

Customer Reviews for:
Surfers Rent A Car

14 Dec 2022
048e9f8e
Best car rental place we have ever used. Lovely staff, easy transaction and no hidden fees. Very honest and reliable. Thanks so much.
26 Aug 2022
dianne-d922
I chose this company from their reviews and they didn’t disappoint. Excellent service, super easy and no hidden costs, friendly and helpful staff. we hired the Kia carnival for extra space, great car. Highly recommend this family business
14 Nov 2021
trishj763
Highly recommend Daniel and his team, no hidden fees. excellent communication and service. Pick up and drop off was well organized and very easy. Will definitely use this company again and will recommend to family and friends. Cars in excellent condition.
23 Jul 2021
fraserf972
My family and I definitely recommend these guys on service and price. We hired two cars for our trip. Apologies I didn’t get the name of the driver that grabbed us when we arrive who was very polite and informative. Faith was the female that drove my family back to the airport. She was so hospitable as we all shared on how important family is to us all. A short drive but we had a great conversation. We look forward to sharing our experience and this business with others. Thank you once again Gale Family
23 Jun 2020
lisac382
AWESOME, FANTASTIC, SERVICE ABOVE AND BEYOND!!! Daniel, I can not speak highly enough of your professionalism and the excellent service I received by you! I needed a 12 seater van and it was my first time in hiring any car. You answered all my questions, making sure I felt comfortable in driving the van. I was running a little late to pick the van up and you delivered it to me, without asking for anything extra! I will be recommending you and your business to everyone I know, because I know that they would receive the same service I received! I'm extremely happy with everything and Thank You so much for all your help in going above and beyond!! Lisa Cross
13 Feb 2020
russs191
Magnificent service. I have used Surfers rent a car for the past 10 years, every time I travel to the Goldie. Without hesitation, I wholeheartedly recommend Daniel and his team. If you want hassle free car rental, look no further. Seriously.
23 Aug 2019
sandie-k
Great value for money, what you see is what you get, no bull no ridiculous deposits, staff were great. I highly recommend this car rental took all the stress out of my holiday. Thank you surfers rent a car I will definitely use your service again.
04 Jun 2019
georgin
The charges were reasonable. Staff (Especially Daniel) was super nice and helpful. The car was very clean and relatively new. Will be using them again.
11 Nov 2018
melissas67
Wonderful Company This is the second time we have hired a commodore wagon from Surfers Rent a Car and could not be happier. Very affordable, clean car super prompt pick up from airport in comfortable modern mini van, swapped to hire car at office opposite airport and was on our way quickly. Thank you for all your assistance and making our holiday go smoothly
29 Jun 2018
seano489
Surfers Rent A Car is the best value for money I have seen anywhere and I have been everywhere. The customer service was excellent. They have a wide range of vehicles to just about everyone and the vehicles are in spotless condition. The online booking service was flawless and the rental procedure was easy and straightforward. There were no hidden costs so what was quoted is what you pay. The free airport pickup and drop off was very convenient. I shall certainly use Surfers Rent A Car again when I return to the Gold Coast. #1 for service, value for money and quality. Thank you.
17 Apr 2018
layla from Fawkner
The first thing i book when travelling to QLD is my car hire through Daniel.... would never go anywhere else.
04 Oct 2017
mattys294
Great friendly staff made our holiday car hire a breeze! Nice clean car prompt pick-up and drop off to the airport! We will be using these guys again in the future
27 Aug 2017
rebeccal456
Great service and very accommodating Spacious nice clean car that ran well Great value for money No hidden costs Thanks!
22 Jul 2017
sheridand585
Service was prompt, affordable, and the car was great. Had zero issues and they came and picked me up from the airport which was amazing! You've made a return customer out of me :)
12 Jul 2017
mauricep605
I found out about this Company in the NZ Automobile magazine. From our first emailed enquiry to returning the car three weeks later, after needing to extend the hire period twice we found communication with Daniel and his staff an absolute pleasure. The car was immaculate and easy to drive and their rate was very reasonable. We were collected from and later returned to the Brisbane Airport. without any delay so not having a booth at the airport was not a problem. Their excess charge which thankfully was not necessary is upfront with no hidden extras. We will certainly use this Company again as their ethics reflect in their very competent service. Thank you. Sharyn and Maurice, Waikanae, NZ
10 May 2017
annat116
Great service. Great prices unlike other rip off places. No extra fees after the price. Friendly staff. The car I hired was comfortable. I definitely will hire them again when I visit Gold Coast.
08 May 2017
heathers789
Great car and good service. The only thing (and it wasn't really a problem) was we didn't get our GPS that was offered. We were picked up from the airport and they made it easy for us to get back to the airport. We'd definitely use Surfers Rent a Car again.
23 Mar 2017
alexw540
Great service , great car ,great price. no hidden costs. why get ripped off by the big companies ? these guys were great!!!!!!!
21 Mar 2017
essam-sam4
I was so happy with this company as they accepted my provisional driver license and great customer service with clean and nice cars. The price was great(no bond) and they also provided me GPS and airport pick-up service for free which are convenience for customers.
19 Feb 2017
kimb847
Amazing customer service, car was very clean and in great condition. Very competitive rate . Did I mention amazing customer service . Answered my enquiry almost Immediately and were also very flexible . Highly recommended. Thanks Daniel
02 Feb 2017
alexk277
Great, friendly team. Highly recommended. The only company i will use from now on when i travel to the Gold Coast.
16 Jan 2017
sharonm409
Great value teamed with friendly and obliging service. Highly recommended, will definately be my first call when booking a vehicle for our next visit.
03 Jan 2017
chloer97
We have used Surfers Rent a Car every time we travel to the Gold Coast and would never hire from another company. Hands down the best value and Daniel and his team go above and beyond and the customer service is excellent. We look forward to using their services again on our holiday this year
03 Jan 2017
lilyt496
Daniel and his team are very friendly and the service is fantastic. We hired Kia Carnival for family of six. The car is clean inside out and Air Con worked well on the hot days. The rental price is much cheaper compared to other big companies. Will use their service again and will definitely recommend to others.
11 Dec 2016
leahb704
Surfers rent a car provided excellent service at a fantastic rate! Would definitely recommend them to others.
11 Dec 2016
anthonyg981
Good service. You get picked up off the airport to a 30 mins drive to their office at Mermaid Bay. Car in good clean condition. Admin was swift, in less than 10 mins we were driving away. First time in Gold Coast, we used the GPS and it was very user friendly. For the price, it was very well worthed it. No hidden fees as it claims on website. Definitely would use the service again next time & fully recommended to anyone.
10 Nov 2016
caseyjb from Chelsea
Fantastic service, easiest car rental we have ever experienced. We had our family in a new, spotless car with baby car seats that looked new and were excellent quality. Best price around also by far. Would highly recommend surfers rent a car.
10 Nov 2016
Anonymous
Fantastic experience with Surfers rent a car, the team if very helpful and professional . Would definitely recommend
24 Oct 2016
Tdevil
Hassle free, easy, friendly service and vehicle was in good nick and clean. Will use them again and recommend them highly
26 Sep 2016
eg623
I don't usually write reviews, but I'm making an exception this time. Surfers Rent A Car was by far the easiest rental company I've ever dealt with. No hidden charges, service from booking to pick up - drop off was fantastic and so quick and easy. No hidden charges, flat rate, no ridiculous paper work to go through. The car was in excellent condition, clean, enough room for our party of 7. Dale, Daniel and Dana were all awesome to deal with. Dana even went out of her way to drive back to the airport when my brother left his phone in the car, to drop it off! Thanks again guys, would only use you guys any time we're up on the Goldie again.
07 Sep 2016
kristynh
Service from start to finish was excellent. Transfers to and from airport to pick up/drop off car didn't add any extra time. We hired a commodore station wagon and it was perfect with three car seats. Everything about it was perfect! We would definitely recommend to others and use again!
03 Sep 2016
kend697
We could not have asked for better service, would highly recommend Surfers Rent A Car to anyone visiting Surfers Paradise
02 Sep 2016
mark-289
Airport pick up and drop off was great. Great value without the big extras for car seats and insurance.
18 Aug 2016
rigeld
Great down to earth people, no hassles, were very friendly and helpful, would highly recommend these guys. Dale gave us a guided tour as he picked us up from the airport on the way to pick up the car from there base. Daniel sorted out the paperwork in no time and we were on our way, also to mention very reasonable rates A++++
16 Aug 2016
deanp577
Can't beat these guys for value or the brilliant service and no problem at all recommending them.Also very friendly and professional team.
14 Aug 2016
nevilleh524
I have rented many cars over the years but Surfers Car Rental was the simplest and easiest process I have ever experienced. Clean, well maintained cars and top class service! I will definitely be back.
27 Jul 2016
daniel-b902
I do not normally write reviews. I have used this company twice in the past twelve months. The CUSTOMER SERVICE is better than any other car rental company I have ever used and I have used a few. Daniel and his team are very Professional and courteous, they show an extreme care factor that is sadly lacking with most other companies. If you need to hire a car, give this family business a chance to win your business. The cars are clean and in good condition. They will show you that they care about you and do not treat you like a number. Thanks Daniel for your help last week, I appreciated your help in extending my car hire. see you next time I'm in the Gold Coast.
20 Jul 2016
sharonb614 from Caulfield
Outstanding!! Daily rental rate fabulous! Customer Service is fabulous! Condition of rental care was perfect. I would like to thank the team at Surfers Rent A Car for a stress free experience.
12 Jul 2016
khalidb
Prompt, reliable, and value for money. Needless to say professional friendly staff. Would definitely recommend to friends and family, and would always be my first choice on next visits.
09 Jul 2016
21096bcf
I would highly recommend Surfers Rent A Car. We were promptly picked up from the airport and taken back at the end of our holiday. The car was clean and in excellent condition and there were no hidden costs associated with the car hire. I would certainly use this company again. Thanks to the team for their great service.
09 Jul 2016
jonathanb846
I could not recommend Daniel and the staff at Surfers rent a car any more highly, they went out of there way to help with pick up and drop off of vehicle. The vehicle was as I booked, very clean on pick up and no hidden costs.
23 Jun 2016
debraw15
We are very happy that we found this company. The complete service they provided, from the ease of registering with them online, to the car being ready and waiting for us at the airport, despite our delayed flight, was faultless. The car itself was spotlessly clean and provided our family of six the perfect run around. The drop off system at the airport was simple and quick. The staff were excellent to deal with and showed a true understanding of what customer service is about. We would highly recommend this company.
12 Jun 2016
matta117
Daniel and staff were great to deal with, the price was as quoted with no hidden extras and no crazy excess fees. We were picked up and dropped off at the airport, the vehicles were clean, well maintained and fitted with two baby seats as requested. I'll be using you guys again. Thanks
12 Jun 2016
david-b979 from Toongabbie
The service was great one phone call when I arrived at the airport and the driver was there to assist me to my rental car ,paper work was nice and simple and we were on our way ,the car was nice and clean and went well .our return of the car was great .Retuned the car back to the depot,and the driver was there ready to take us back to the airport,staff was easy going and friendly thanks for your service you ticked all the right boxes Daniel
02 Jun 2016
rebecca-h621
What a fantastic find! Wouldn't hesitate to recommend this company, exceptional customer service, very well maintained and clean vehicles at a really reasonable price point. Our family will never use the BIG rental companies if we are on Gold Coast, these guys win hands down!
26 May 2016
lyndap935
After researching rental car companies we found Daniel at Surfers Rent A Car. We received from Daniel outstanding service, he's reliable, professional and provided us with excellent pricing and no hidden extra costs. Don't bother with any other car hire companies. We will be going straight back to Daniel for any future visits to the Gold Coast. We don't normally post reviews but we were so impressed that we will be recommending Surfers Rent A Car to all our family and friends.
17 May 2016
leed767
Surfers rent a car is easily the Number 1 car rental company on the Gold Coast. ..absolutely outstanding customer service and great prices...being a family owned business you don't get any of the rubbish those bigger companies serve up and Dale and Daniel are an absolute pleasure to deal with and are so friendly and helpful too...I will definitely be booking my rental car with them every time I come back to the Coast and also recommending Surfers rent a car to all my family and friends...do yourself a favour and make a booking now...simply the best
03 Apr 2016
marcm293
Absolutely great service!!! Forget the rest. Family owned business, extremely friendly and helpful. No hidden fees. Totally transparent. If I am back to Brisbane area, I will go with Surfers Rent A Car again! GERMAN: Absolut empfehlenswert !!! 5 Sterne und mehr. Hier hat jemand verstanden was guter Service bedeutet. Pickup vom Airport hat super geklappt. Sehr nettes und hilfsbereites Familien Business. Selbstbeteiligung liegt bei AUD 750,- was für australische Mietwagen extrem günstig ist. Auto war im Top Zustand!! Thanks to Dale and Daniel.
21 Mar 2016
michellew890
Hassle free car rental. No hidden costs which is great. We needed two car seats and werent charged a bucket which was great. Great quality car at half the price of the Avis/Hertz/Eurocars of the world. Will use again! ($350 for 8 days)
19 Mar 2016
lotas
Dealing with Dale and Daniel is very easy. They were also very friendly and hospitable. I will surely recommend their services and will use it again. Thank you so much Dale and Daniel!
19 Mar 2016
joshuac23
Top staff with a can do attitude. Quality clean vehicle with outstanding rates. 10/10 thanks for making the rental seamless. Will definitely be back!!
17 Feb 2016
dalec179
The service from Daniel and his team was excellent! Got my online quote and was then offered a free vehicle upgrade. Picked up and dropped off at the airport with no fuss. Would highly recommend Surfers Rent a Car to everybody!!
12 Feb 2016
carilines
I booked a car from this company based solely on the reviews on this website. Well I'm glad I did as they were brilliant. From the airport pick up to the price everything was brilliant (& a free gps in the car for mentioning WOMO too !) I loved that the price was as quoted and none of this ridiculous up selling and rip offs. Friends had rented from someone else and they paid $3,000 for a tiny scratch they got - what a dampner on a holiday ! Thank you and please keep up the great work / according to the kids we are coming back for more "scary theme park" rides so we will need you again ! Caroline and Justin
11 Feb 2016
nadiney910
The Customer service we received was absolutely amazing. Extremely professional for a small family business. I thought it was going to be a hassle to be picked up at the airport with my 4 kiddies in tow but once I saw the huge queues for all the other car rental services, I was totally relieved. Price was really reasonable considering I hired a 8 seater and during school holidays. And having not to pay anything extra except for what I was quoted was such a bonus. They don't even take a bond. We will definitely be using them again on our next trip up. Very highly recommended
14 Jan 2016
rachaeln35
Surfers Rent A Car I would highly recommend! My husband and I were looking for a rental car as we were going to be visiting from NZ and I came across Surfers Rent A Car due to the fact they already had great reviews. The booking via email correspondance was smooth and I was advised of the full details and costs of my booking before we were happy to proceed. The price Surfers Rent A Car quoted was exactly that! No hidden, nasty costs. Upon arrival at the airport we were greeted and driven to the branch (a short 15min drive). The transition was simple and easy, the car itself was immaculate and a fairly new model. Overall, hubby and I had a fantastic holiday in Australia and that was mainly due to this awesome family run business who made the entire process for us "sweet as". Thanks again guys! AAA+ - Rachael, New Zealand.
13 Jan 2016
anam828
We love the car we rented. Staff are very helpful and friendly. Highly recommended. We will definetely rent a car from them again.
13 Jan 2016
ivanp535
We are a family of 6 with 3 of the children needing a booster forward facing child seat and rear facing child seat. We hired a Kia grand Carnival and the car was waiting at the airport with child seats ready to go. The car was in excellent condition and the child seats as good as new. The hire rates were excellent as well as the service I highly recommend his company for your car hire needs.
02 Jan 2016
suzier544
Great service and super friendly staff. Nothing was too much trouble. Car was exactly as described. Super value. Picked up at Gold Coast and dropped back to Brisbane with no trouble at all. Will definitely recommend to everyone I know who is looking to rent a car. Huge thumbs up!
31 Dec 2015
bojanm
Friendly staff. Even allowed me to return the vehicle on Christmas day at the airport. Highly recomended. Thank you.
13 Dec 2015
sharons493
I would highly recommend this service because Surfers Rent A Car provide you with exactly what they advertise, quality, service and value for money. The staff are welcoming and helpful. We will definitely be using this service again when we return to the Gold Coast. Thank you Surfers Rent A Car.
07 Dec 2015
gretar63
If you want quality service, a reasonable price and a good car this is your place! Daniel and his staff were fantastic- they provided reliable and honest service and were very helpful! We will definitely use Surfers Rent A Car again and highly recommend them to anyone else!
15 Nov 2015
brentc825
Would recommend this company far better than any we have used over the years. very easy booking service friendly and helpful staff great to be able to leave car back at airport
08 Nov 2015
slhtl
My partner and I recently travelled to the Gold Coast and booked a hire car through Surfers Rent A Car. The service was great - friendly and efficient. Pick up was simple and quick. Car condition was all good. Good to have sensor system in the car though. Other than that the rental was perfect.
01 Oct 2015
terryr97
We used surfers RentCar recently and found them to be extremely helpful , picked us up from our accomodation and returned us when we were finished , great people to talk to and went out of their way to assist us , highly recommend them over the bigger rental outlets
30 Sep 2015
michael-k227
A great business who puts the customer first. Neat and clean car that did the trick cheaper than the big guys. Definitely recommend.
30 Sep 2015
helenk62
Great friendly service, with pick up and drop off to airport which made life easy. Would definitely recommend to others.
30 Sep 2015
mareem163
I would thoroughly recommend 'Surfers Rent a Car'. They were friendly, efficient and GREAT VALUE for money. I will definitely use them again!!! Maree
26 Aug 2015
stevem252
Brilliant from start to finish. Very friendly and accommodating. Cars were excellent and service outstanding. Best value cars I have ever hired. Daniel was amazing from go to whoa
16 Aug 2015
damiank933
I travel frequently for business and rent cars all over the world. I usually get pretty good service and quality (except in Spain where car rental is a nightmare for anyone). Surfers Rent A Car are without doubt the best car rental firm I have had the pleasure to do business with. This time it was a family vacation and so the added 'personal' touch this firm provided was spot on and greatly appreciated. I thoroughly recommend them.
01 Aug 2015
bethaneyk
Very helpful staff and exceptional customer service. Went beyond our expectations by meeting our needs, even when our plans changed and we needed to hire the car for longer than we originally booked for. Very reasonable rates with no hidden costs. Friendly and accommodating. Would definitely recommend to anyone visiting the gold coast!
21 Jul 2015
donnac345 from Cranbourne South
The service was exceptional. Linda picked us up at the airport and she was friendly and more importantly was a relaxed and careful driver. All the paperwork was ready when we got there and the car was great. Great value and at least $100 less than the big companies.
20 Jul 2015
heatherl65
Good competitive price, very friendly people and great car, easy pick up & return, Thanks Surfers RaC
19 Jul 2015
stacees
Great prompt service and fantastic price! Would defiantly recommend, We are 3 Children, all car seats where provided and a small cost, all installed! no waiting for any transfers!
30 May 2015
malele from Hillside
I am so glad I found Surfers Rent A Car! First time hiring a car without hubby..haha..an awesome and friendly service. A great first experience and got what I booked. Picked up from the airport in minutes. Clean car and no hidden costs! Would definitely use Surfers Rent A Car again and recommend them to others. Thank you! 5 stars and more!!!
16 May 2015
chloer97
I have used Surfers Rent A Car twice now while on holidays and will never hire from anyone else! Picked up within minutes after calling from the airport. Great service and no hidden costs. Highly recommend
15 May 2015
lynl95 from Carnegie
I am so glad I found this company. Their service was outstanding. Pristine clean and reliable car. Will be recommending them to everyone. Thank you so much.
15 May 2015
ef054c1d
Fantastic customer service from start to finish. Special thank you to Daniel helped me out heaps. Would highly recommend your hire company to anyone and will definatley use again when next on the Gold Coast. Thanks Tracey and Mark
15 Apr 2015
kennethb780
Very tidy car, great value for money and the team were awesome - I would highly recommend them as a more friendly, personable alternative to the big guys.
15 Apr 2015
deeh415
I would recommend these guys any day of the week over the clongomerates. An honest family business who provide great cars, great service and good old fashion value for money. We'll be back for sure.
15 Apr 2015
tl400
Amazing service at great price !! And amazingly genuine people to deal with right from the time of airport pickup. The car was is in pristine condition. Highly recommended !!
15 Apr 2015
leoniem384
Excellent & friendly customer service & the quality of the car was much better than we expected. Price was fantastic and was pleasantly surprised with the low excess (in case of an accident). Will definitely use this company again and we would highly recommend them.
11 Mar 2015
leond5 from Docklands
Daniel, Linda and Dana were absolutely fantastic, we had such an easy experience, we saved substantially compared to the big companies, the vehicle was very clean and tidy and the service was fantastic, will be using these guys again.
26 Feb 2015
On planning our holiday we decided to organise the hire of a car when we arrived at the Coolangatta Airport. It was a shock when every car rental place quoted up to $1000.00 because I was on my P Plates (only 3 weeks until I was off them). I then did some research on other local car rental places and found 'Surfers Rent a Car'. It was extremely great value, great service, the car was like brand new and they dropped us off at the airport no worries. Would highly recommend!!!
02 Jan 2015
cathym31 from Melbourne CBD
It was such an easy experience renting with this company and they were so helpful and had good recommendations. At the end we asked when returning the car if they could drop us off at a far away shopping centre and they did. So pleased with the 10/10 service, definitely recommend. 18 yr old female and father.
02 Jan 2015
william5 from Surfers Paradise
The service was great, however, there were some problem in the car. The suspension is stiff and the steering wheel is not aligned.
26 Nov 2014
juliank3 from Carnegie
Couldn't pick us up at the airport so paid for a taxi so we didn't have to wait. Can't talk highly enough of the service. Great value too. Will go back for sure.
26 Nov 2014
madhu from Burwood
Simple stuff really. Best prices I could find in an hour long search. Got amazingly well maintained 2011 KIA and Toyota on a short notice of half a day. Airport pick up and drop. No hassles really and beautiful service.. and to top it off.. a really decent bloke in Daniel. I honestly thought its a scam till I sat in the car. Surfers Rent A Car - Highly recommended.
18 Nov 2014
darrend3
The customer service staff was excellent. We needed to change car and they managed this fine, no drama. Would use them again for sure.
23 Oct 2014
julier50 from Wynn Vale
Great Service, great price, great car. I couldn't fault a thing, I originally booked with another company and after reading their reviews decided not to go with them. That was the best thing because I found Surfers Rent a Car with really good review and wouldn't go anywhere now. I would highly recommend them.
07 Oct 2014
from Launceston
All staff are extremely friendly and helpful. The car was exactly what we were after and the price very reasonable compared with other hire car companies. The staff were very forthcoming with local tips and advice which proved very handy during our stay on the gold coast!
17 Sep 2014
leea9 from Sarina Beach
Overall our service manager was fantastic, even telephoning us while enroute for pickup and being a little lost , was like a godsend. It felt like telepathy or divine intervention, guiding us to our destination when we just about given up looking. So, in short the service was fantastic and the staff member we had was totally amazing and talk about deal of the century, best prices ever. Thankyou very much SPR, your certainly a no. 1 Aussie company. Lee Allsop
16 Sep 2014
elaineb7
Great service, picked us up from Gold Coast airport within minutes, very friendly, great car.... Overall would highly recommend
10 Sep 2014
Anonymous from Pyrmont
I was not sure before we met them, because I didn't know how it worked. They picked us up at the airport, and took us to their car yard/head office. We were given a car exactly as it was advertised. It was very clean inside. We had no problem at all. We are very satisfied with their service. Danial was very reliable, friendly, patient. We wish him all the best!
10 Sep 2014
Roball from Box Hill
We called at very short notice to enquire about a car. A car was available for us. We arrived and went through the process and they were friendly, efficient, car was in great condition and we felt very comfortable with the directions etc
17 Aug 2014
Anonymous from Surfers Paradise
Excellent Service Provider. Pick-up from airport, good condition car, Best rate and kind explanation&support. I will strongly recommend 'Surfers Rent A Car' to all Japanese traveler who need a car in GC.
01 Aug 2014
kristyo1
Great experience, collected from airport, car was in great condition, rates very competitive and staff a pleasure to deal with. Would very highly recommend.
05 Jul 2014
dereks5 from Cronulla
Helpful all down the track including driving us to the airport after checking in the car at the end of our stay. Best rates in GC
23 Jun 2014
heidi1 from Sydney CBD
Fantastic service and value for money. Everything was explained to me at the office, it was crystal clear. They always answered the phone very promptly like in first three rings. I rented Kia Cerato, was amazed how I managed to fit 4 big bags and a banner in the boot of a small car.
20 Jun 2014
geraldj from Mermaid Waters
Vehicle was clean and in good order. It was very good value for money. Surfers Rent a Car provided an excellant service
13 Jun 2014
leesac1 from Yarra Glen
The car was awesome, I was even upgraded to an automatic car for FREE. I was picked up and dropped off at the airport which was easy and very convenient. The staff were all very nice. I will definitely hire my car from here next time I am in Qld. I should also mention the value for money was very good!
03 Jun 2014
rogerj3 from Paynesville
Have hired many cars around Australia and the Europe. Have mostly looked for low cost cars to ensure more spend on food and other travel endeavors. Surfers Rent a Car was almost the lowest cost but thanks to very bad reviews of the lower cost company we went to Surfers Rent a Car. The cars are known before you hire and our was a small 2010 car in very good condition. There were no surprises getting an old clanger and the presentation would shame some of the National Companies. Tyre walls wwere shiny and black, inside spotless, mechanically sound and only the tiniest of a stone chip. Service to collect was well practised and prompt with a substitute car for the first day due to unavailability. This was at no extra cost and was advised to us before we undertook the contract. There were no insurance excess surprises at all. The advertised price was all that we needed to know and there was no lengthy form filling just to get a 2nd driver. My fault this time I left my computer on a coffee table and I noticed that when our driver was almost at the nearby depot and he turned back immediately, no fuss at all and we did find it. The two people that we dealt with (driver and service desk) were both personable, efficient and friendly. We would recommend. Roger
20 May 2014
raelenew2 from Budgeree East
great to deal with they came and picked us up from our accomodation and took us to there office , easy just fill out forms do id and off we went , also had the option when leaving to go back to office and they would of taken us to airport, highly recommend will definitely go back there next time we are up there
20 May 2014
embee28 from Warrnambool
Hired a Nissan Pulsar for 7 days. Picked up from airport within 10 minutes of arrival, driven to office to complete paperwork and on our way within 5 minutes. At end of holiday, returned car office, and were on our way to the airport within 2 minutes. Polite driver and office staff. Reliable car. Would definitely recommend to others to use this low cost car rental - cost might be low, but service is definitely high.
14 May 2014
dennism3 from Sydney CBD
We have used Surfers Rent A Car previously, and continue to go back because there is no one better. We are regular visitors to the Gold Coast, and have tried over " big players " and small companies, but nothing beats " the Surfers Family " ! That is exactly what they treat us like.....one of the Family. Nothing is too much trouble, their cars are great, their prices are great, and their attitude is great. Five Stars !!
01 May 2014
Anonymous
First time renting cars, found Surfers Rent A Car, and was never disappointed from the quote process to the end. Friendly staff made everything that much easier. Have already recommended Surfers Rent A Car to people, and will definitely use them again when we are next in the Gold Coast.
17 Mar 2014
Quick & easy to deal with from original online quote to pick up & drop off of car. Friendly with no hidden or extra fees unlike other rental agencies.
16 Feb 2014
angels1
Easy booking process, no hidden fees & everything clearly stated, no bond required & very affordable prices! Highly recommended! Have used this company for 2 years in a row now, whenever we go to Gold Coast for holidays. I had even recommended other family members on our recent holiday in January 2014 and will definitely be sticking to this company. Very lovely staff - thanks for all your help Daniel!
12 Feb 2014
vivianv1 from Springvale
Renting a car from Surfers Rent A Car was probably one of the highlights of our trip recently. Clean car, top shape. The whole process from booking until getting in the drivers seat was very efficient and pleasant. Airport pickup was prompt, there were no hidden charges at all. Next time if any friends or family need a car in the Goldy, I will steer them towards this business. A++ service.
21 Jan 2014
Anonymous from Whyalla Stuart
Looking back on our recent trip to Queensland, We were most impressed with the quality of service and general helpfulness of all the staff at Surfers Rent a Car. Nothing was too much trouble, they threw in Sat-Nav mid trip as we would of been lost without it. We highly recommend this company as there prices were very competitive, Cars are quality and we will be certainly using there services again..Well done Surfers Rent A Car !!!! Thank you once again ...Steve Langcake
21 Jan 2014
patc8 from Gladesville
Easy to book and all terms and conditions are clearly stated up front on the website, especially the insurance premiums which are usually hidden in the small print on other web-sites. Pick up and drop off service is personal, friendly and efficient. The car I received was a sedan in perfect condition and only cost $273 in total for 7 days during Summer school holdays.
21 Jan 2014
lindaf10
My family & I traveled to the Gold Coast for a family holiday. I booked a car online and the whole process was easy. Daniel and the team were fantastic, I made a call at the airport & 5 minutes later, Wade was there to collect us & take us to the depot to collect our car. Daniel was very friendly and professional. Apon returning the car, Lynda drove us back to the airport to fly home. I would have no hesitation in recommending Daniel & the team at Surfers Rent A Car. Would definately use them again! Cheers Linda
06 Jan 2014
mandyn4 from Yarraville
Experience was excellent! The car was well maintained and fuel efficient. The Customer service was excellent. The added bonus of a lift to the airport after dropping the vehicle back was very convenient and stress free. Thanks to the whole team - see you next time we are up on the GC :)
25 Oct 2013
arnaudl from Robina
Very good company, very reactive to your needs. 200km per day which is more than most of the others. The car was pretty new and good quality.
13 Oct 2013
lindas35
Very helpful staff. Lovely brand new car. They even gave us the use of a GPS for free. We initially had hired a car through another company which broke down and they couldn't replace it. This car hire company came to our rescue during peak holiday period and couldn't do enough to help. Would recommend using them as nice small family run company.
13 Oct 2013
Anonymous from Maroubra
We hired a car from Surfers Rent A Car at short notice for the long weekend. The website was easy to navigate with clear information about cost (which was a bargain compared to other car rental companies) and they quickly confirmed they had availability. The whole experience was smooth and efficient, from the pick up at the airport, completing paperwork at their office and collecting the car to dropping the car back at the airport; and the car was spotless and modern. I would recommend them to anyone looking for reasonably priced car rental in the Gold Coast region and will use them again the next time I visit the Gold Coast.
09 Oct 2013
annv3 from Mermaid Waters
I have rented a car a couple of times from this company and I simply could not ask for a better service. I have found Daniel to be an extremely helpful, honest and genuine guy who will go out his way to accommodate your needs and always with a smile. Furthermore, I have always had a prompt reply to my emails so with no hesitation I truly can recommend Surfers Rent a Car for their great service, quality of cars and value for your money.
02 Sep 2013
Anonymous from Largs North
The service was excellent & vehicle clean /tidy The pickup location was great We have used this car rental business on previous occassions and will use again
02 Aug 2013
alang5 from Maribyrnong
very pleased with the service. picked up from the airport shortly after landing and straight to the company office for paper which was done very quickly . When I returned the car to the office we got dropped off at the airport
02 Aug 2013
tomg17 from Melbourne CBD
Got picked up from the Airport soon after arriving and taken to the HO to complete the paperwork and after a few mins we were on our way.
24 Jul 2013
barbaraw9
This is the 4th year that we have used Surfers Rent A Car, and we would not use anyone else. Their service is far superior to other rental companies that we have used, and they are always pleasant and go the extra mile for the customer. Thank you Surfers rent a Car, hope to use you again in the not too distant future.
18 Jul 2013
mrpest from West Hoxton
Really pleased with the price and the service. Easy to deal with. Had no problems at all. Highly recommended.
08 Jul 2013
Anonymous from Pacific Pines
Outstanding car rental service NO hidden costs great cars and the best customer service in Queensland! We have been to all of the rental cars services over the last 8 years and they don't compare to this company O Outstanding
08 Jul 2013
Anonymous from Templestowe Lower
Daniel provided outstanding service,on time at the airport and likewise dropping the car off. The car was very clean,no problems at all and would certainly recommend them to any potential person wishing to hire a car.
20 Jun 2013
dirkh1 from Sydney CBD
Because feedback can only be left if resident of Australia I record I actually live in New Zealand. Surfers Rent A Car are highly reliable. There are no hidden costs - ALL QUOUTES INCLUDE THE BEST INSURANCE EXCESS! Cars are of the R**t A D**t standard and very well maintained. Service is excellent - you deal with the owners. Try this company you will be pleasantly surprised!
29 May 2013
mariahd from South Windsor
When we originally looked at hiring a car for our holiday, all the other car companies were charging an under 25YO fee each day that amounted to more than the car hire itself. Surfers Rent A Car offered a very reasonable daily hire rate with no hidden costs or fees. Very affordable company, not to mention the friendly airport transfer service! Highly recommend, you find find a better deal! The price bellow was for 6 days.
20 May 2013
amyc31 from Laverton
No hidden charges. No additional excess payments. Easy booking. Worked out to be much cheaper than those deals that say $24 per day, because they're not $24 per day, they're much more expensive because of the hidden excesses. Surfers Rent A Car was a great, easy, honest place to hire a reliable and inexpensive car. Thanks
05 May 2013
chrisp36 from Hurstville Grove
Went out of there way to get the car to me, gave me extra time and then wait for me to bring the car back when they were closed (Public Hol) and even drove me to fill up petrol, Recommend Surfers Rent A Car good cheap car.
27 Apr 2013
gary2 from Dubbo
great value and great service. it was the second time we have used surfers rent a car and we would use them again.
25 Apr 2013
waynej8 from Cheltenham
Just returned from a trip to Surfers and used this company to rent a care for the trip duration. Found the whole experience -> Easy to book, quality vehicle, friendly srevice and the best rates available....say no more..
25 Apr 2013
bettym2 from O'SULLIVAN BEACH
Staff were friendly, efficeint and proffesional.I have used this company years ago, andsince change of ownership things have got better and better. I will use them again.
18 Apr 2013
janeh23 from Narre Warren
The car was in excellent condition, very clean inside and out. Excellent customer service. Every person we dealt with were friendly and helpful. Very impressed with the pick up and drop off at the airport. I think we got great value for money. I would use them again.
17 Apr 2013
katinah from Glen Waverley
Nothing is too much trouble, procedure from pick up to drop off easy. Staff VERY friendly and helpful. Really good value for money. Definitely will be back!
14 Apr 2013
sandrawells025 from Darley
Brilliant from pick up to drop off. Excellent customer service and were even willing to pick us up from the airport at 7:30 in the morning.
13 Apr 2013
shelleyl4 from Bunbury
They were great and very flexible with the times for pick up and return, the car was very clean and tidy and good value for money, staff were friendly and helpful
06 Apr 2013
fionam32 from Bonbeach
I have never hired a car and was wary of all the negative reviews I'd read about other companies. I only found positive reviews about Surfers Rent A Car and did wonder about them. My entire experience was nothing but wonderful. We were promptly picked up at the airport, paperwork was completed quickly and efficiently and the overall service was first class. Prior to booking, my questions were answered by Daniel (the business manager) very quickly. The vehicle itself was spotless inside and, aside from a dent or two outside (which you could hardly notice but was still documented) was in great condition outside. There are no hidden fees. What you get quoted is what you pay (aside from any tolls you may incur). I was very surprised that we didn't have to pay for additional drivers (they just needed to be documented on the contract). I would HIGHLY recommend Surfers Rent A Car! All the positive reviews are not only true but very well deserved! Thanks Daniel! I'll definitely rent one of your cars the next time I'm on the Gold Coast!
29 Mar 2013
donnam27 from Croydon
You won't find any better service or value for money on the Gold Coast than Surfers Rent A Car. We're always looked after, the cars are well maintained, and the best thing: no hidden extras. I recommend them completely.
18 Mar 2013
juliec40 from Gold Coast Mc
Second time using this friendly efficient business and highly recommend it to anyone wanting a smooth hire with no hassles at all. Great communication dealing from NZ . Vehicle reliable and clean .Brilliant service all round !
13 Mar 2013
juliep21 from Toora
great family run business doing a fantastic job in a very competative area...would highly recommend to any traveller ... exceptional service , very friendly & very very well priced...much nicer than dealing with the "big boys"
12 Mar 2013
hanby from Hobart
This is the second time I have rented a car from 'Surfers Rent A Car' and will only use this car rental service in the future. Daniel Youd the Manager was always helpful and went over the car with me, told me where to adjust the seats, mirrors etc. even told me on which side the petrol tank was located. When I needed to extend the time I had the car there was no problem. I have used many hire cars over 25 years and none have been as helpful & courteous as this team. I give their car performance and customer service 10 out of 10. Well Done!
12 Mar 2013
dabmac from Robina
I'm not a lover of hire car companies, but this company changed my outlook. The staff is polite, friendly & considerate. The car was clean, neat and reliable. I shall unhesitatingly use them again and recommend them to my friends and acquaintances
06 Mar 2013
sonyab6 from Cottesloe
Daniel and his team always provide fantastic service. Will always use these guys when visiting this region and recommend them to anyone!
05 Mar 2013
Salzburg1943 from St Georges
All the staff are friendly, helpful. The car was clean, reliable and the whole transaction was faultless. I have used this company now 4 times, will continue to use them and can recommend them to anyone searching for car rental on the Gold Coast or in Brisband.
03 Mar 2013
annw1 from Northgate
good clean cars with plenty to chose from. Gret way to get around surfers and see everything. Specials if yoy hire for more than three days. They look after you with vehicles and price. Happt to reccommend
28 Feb 2013
jodiem16
I am very impressed with the professional customer service and easy online step-by-step form. I recommend Surfers Rent A Car to anyone looking for a nice and affordable hire car for their holiday! :)
26 Feb 2013
mikec7 from Gold Coast Mc
I have rented quite a few cars now on the Gold coast and after my experience with Surfers-rent-a-car 3 years ago I have been back every year. The service is great, Daniel was a great help and was more than happy to answer my questions. Everything is included in the price so there is no hidden fees or surcharges which makes the experience a good one! All the cars I have had are clean and reliable. you really get the fell that this is a family business and they care about every car and customer. See you in December Surfers-rent-a-car! Oh don't forget to like them on Facebook for a free GPS (or Sat Nav if you are British!!)
26 Feb 2013
maryl15 from Ringwood East
A trustworthy, family business providing great rates with NO hidden costs, and a terrific service EVERY time! I wouldn't dream of using another hire car company whilst in Brisbane or on the Gold Coast, now I have found Surfers Rent A Car, as it is always just so easy with them and completely hassle free! 5 star all 'round!!
25 Feb 2013
coletter2
I have rented many cars in different places around the world and Surfers Rent A Car is by far the friendliest. Their rates are very affordable and their service has made me feel like family. As a traveller in a foreign country, it has really put me at east to know that Surfers Rent A Car is taking care of me and my car. They are only a phone call away if I need service or a ride from the airport. This supreme family owned business is a gem in an industry that can feel very impersonal.
23 Feb 2013
minnesotamom from Surfers Paradise
Great service! Everyone was so helpful from the initial emails to the personal drop off at the airport. We needed a people mover which wasn't available the whole time so Daniel arranged for us to switch when it was available. The price was all inclusive so no surprises. I would highly recommend Surfers Rent a car to anyone needing a car in the Gold Coast/Brisbane.
21 Feb 2013
Anonymous from Eaglehawk
Prompt airport pick up and drop off. When we arrived we got a better car than what we were expecting, which was great. Car was tidy and ran very well. Great experience with this business.
15 Feb 2013
dominicd1 from Matraville
We visited the Gold Coast and had the whole family including grandparents and baby so I was very conscious of getting it right and these guys did. Not only did they confirm by e-mail, they the cheapest by at least 15%, Daniel had all the paperwork ready for me to simply sign, he picked me up at arrivals, witnessed my drivers licence and I drove away. To my amazement, he was also there to greet me when I returned the car and dropped me off at the airport. Now that is the kind of personalised service you don't get from the big guys. We would recommend Surfers Rent a Car anytime.
13 Feb 2013
alyssah
Friendly Staff, Great Service and Excellent prices. Will definetly be returning and recommending to all. Thanks :)
06 Feb 2013
lizp9 from Surfers Paradise
Stressless, appreciated being picked up - important when you are without a car, a family business and were friendly to deal with and very helpful, cost effective as well, they went the extra klm by dropping me to my auto repair destination. I would definitely use their service again if needed in the future.
05 Feb 2013
prong263 from Bunbury
A great family company,I have used them a few times,and I will keep using them,very friendly people and great reliable cars at a great price.
28 Jan 2013
Toretto25 from Hamilton
My family and I recently travelled to the Gold Coast and booked a hire car through Surfers Rent A Car. The service was great - friendly and efficient and the car was very clean and never missed a beat. The best thing was the price, what I was quoted is what I paid, not a cent more! We will definitely be using Surfers Rent A Car again in the future and I'll be recommending them to anyone heading to the Gold Coast.
Details:
Mermaid Waters, QLD, 4218
Tel: 0755720600
Status:
Verified

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