AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Purrfect Pet Doors

5/5 RATING BASED ON 66 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Purrfect Pet Doors

Customer Reviews for:
Purrfect Pet Doors

04 Aug 2018
suzannel822
Thankyou for a wonderful service. Trent installed our pet door professionally and tidied up afterwards. Looks great and would definitely recommend this company. Suzanne. East Fremantle
10 Nov 2017
elizabethc155
Thank you Shane for your efficient, professional service. You arrived when you said you would, gave us a competitive quote and arranged a time to install. Installation was a done on time and exactly what we expected. Thanks for the terrific service. Happy cats, happy owners.
06 Jun 2017
jasonh501
Excellent customer service, even helped change a saw blade. Gave good advice, we'll priced and very professional in an industry where this is seldom the case. Highly recommended!
03 Apr 2017
catherines565
Doggie door arranged by Kelly and installed within 2 days by Shane. Great and pleasant service. Happy to support a small family business.
22 Mar 2017
judithe515
Yes. Shane was very professional but also very friendly when he came to measure up for the cat door. I was contacted few days later to arrange for the fitting of it and then when it was installed, it was done quickly and easily with Shane cleaning up the area as well.
05 Mar 2017
billd794
The process for Installation of our new pet door was simple, easy and straight forward. PPD. Highly recommended. Thanks so much.
15 Jan 2017
sheried834
Shane communicated and worked professionally and efficiently, installing our pet door into a new piece of glass for our french doors. He left us the old pane of glass, incase , it was needed , for that door, or one of theother ones , in the future. I would recommend Purrfect Pet doors
26 Dec 2016
graemee177
The process for Installation of our new pet door was simple, easy and straight forward. PPD kept us up to date with progress. Highly recommended for your pet needs. Thanks so much.
23 Dec 2016
andrewb586
Purrfect Pet Doors are a great business to deal with. Well organised, and Shane certainly has pride in his work. We're happy, and we would thoroughly recommend them.
15 Dec 2016
nancyg786
As usual Shane was friendly, helpful but professional, he is also a quick efficient worker. I would happily recommend him
12 Dec 2016
amyr864
These guys were really great to deal with - and provide a quality product that we are very happy with. Great service and fast too! Thanks Kelly and Shane for saving us having to get up and down from our comfy chairs to open the door for our indecisive dog! We had an anonymous complaint letter from a 'neighbour' about our dog barking which prompted us to get a dog door so hopefully now that she is able to come inside whenever she wants, we won't get anymore complaints!
04 Oct 2016
roseh575
Shane was so friendly and efficient. This was the second pet door that Purrfect have installed for me, and it looks great and is very functional. Thankyou so much Shane and Kelly!
28 May 2016
irwinh648
Thanks Kelly & Shane Great to deal With Kelly was most help full Shane was good to help us and very clean job they both are old school how it used to be , our dog is in and out of his door Many thanks Kelly ad Shane Irwin & Val
25 May 2016
melaniem986
Professional and fast service, would highly recommend Purrfect Pet Doors. My 2 Golden Retrievers are learning how to use the dog door after some great advice from Shane on how to teach them!
20 May 2016
reezyw
Wonderful, friendly service from Shane. Would highly recommend. Measured and expertly fitted.
21 Aug 2015
garethf260
Great service achieved with a minimum of fuss. The dog door is just what I needed for my two dogs. The final product was very neat and tidy and I wouldn't be able to tell that it hadn't come with the original glazing. I highly recommend this company.
06 Apr 2015
janicer105
We had a dog door put in for our jack russell. It took a couple of days but now he uses it all the time. He still occasionally opens the fly screen and lets the flies in. Thanks for a great job.
12 Mar 2015
helens73 from Wembley Downs
Brilliant, couldn't have been more helpful. The sureflap electronic pet door works perfectly and we now have a very happy cat, and owners.
04 Mar 2015
cathym33 from Mindarie
We had three security doors fitted with doggy doors installed and we are very happy with the doors and the service we received from the lovely Shane and Kelly.
24 Jan 2015
sueh65 from Yanchep
Was extremely pleased at the fast and very reliable service of my cat flap quote and installation Was nice to deal with a company who cared Thanks Shane Sue Yanchep
22 Jan 2015
janeb50
Kelly was fantastic on the phone,Shane was on time to give me a quote. The door was delivered and installed a week early. Shane was quick and clean. I would recommend them to everyone
10 Dec 2014
janineh13 from Wanneroo
Great product prompt service.great company to deal with was given there name by a friend. fitted on a day convenient to me.great to have great local company in my area.
05 Dec 2014
sharonm57 from Shenton Park
I purchased and had installed a dog door in a wooden door. I was very happy with the service given by Shane and Kelly. The product is great and Bruisa is very happy now that he is independent with his toileting again!
13 Nov 2014
from Joondanna
Shane came out and quoted us on a pet door for our poodle, he was very helpful in deciding where we should install the door in the first instance and then the quote was very reasonable, Kelly then rang a few days later and confirmed the installation date, Shane was there on time and very professionally removed the old door and installed the new one in no time. We are very happy with the service and price we received from Shane and Kelly at Purrfect Pet Doors.
13 Oct 2014
annad20 from Madeley
This is the second time that we have used Purrfect Pet Doors. Shane and Kelly are so friendly and helpful and go out of their way to help and get the job done perfectly which is why we have used them twice and will continue to use their services.
29 Sep 2014
cathyh14 from Bayswater
We had an existing cat door removed that the cats had broken. and a new one put in safety glass that works off micro chips in the cats.So they had to measure the glass and get it cut off site and then install it. They did a great job and explained that the previous problem with the other door was that it wasn't safety glass. So we wont have the same problem with the new one.
28 Aug 2014
cathyb13
We have used Purrfect Pet Doors services twice now (once to install a cat door & once to fix a door that was getting hard to open & close) & both times we couldn't be happier with the quality of the work & the service provided. We would recommend this small business to everyone!
15 Aug 2014
lukef2 from Tuart Hill
We had a couple of pet doors installed for our 3 month old puppy today and I am really impressed at the punctuality and workmanship of this job. There were a few delays in getting the required parts from the suppliers, however I was informed every step of the way and the doors were installed as soon as the parts were available. Would not hesitate to reccomend these guys to anyone that needs a pet door; good to see a small business doing quality work at a reasonable price. Well done guys.
05 Jun 2014
cathrynr from Queens Park
My current dog door was too small and weak for my two huskies. After having it break for the third time we decided to finally get a new, custom made pet door. After doing some research Purrfect Pet Doors was the only company that looked to be able to prodce a door that was both large enough and strong enough for my pets. They were easy to contact, prompt and friendly service and great communication. We are extremely happy with our new pet door, and so are our dogs :). Thank you Shane and Kelly.
09 May 2014
suea14 from Banksia Grove
The nicest company I have had the pleasure to deal with in Perth. Very curtious and friendly and will go out of their way for a happy customer. I have had several tradies doing jobs for me lately and I have discovered what "Lip Service" is!! But Purrfect Pet Doors are NOT like this. I highly recommend them to anyone and all my friends and family. Good on you guys for setting the standard. :-)
26 Feb 2014
petel6 from Noranda
I have had 2 pet doors and 3 screen doors installed by Shane. We were quite busy at the time of the screen door installs but Shane and Kelly made sure we were able to find a time that suited us and always communicated clearly. Communications can tend to be the thing that go astray when dealing with bigger businesses so I couldn't recommend this small business enough. When Shane came around to measure up he was very helpful and gave good advice. Pricing was also competitive. We're very happy with everything he has installed for us.
31 Jan 2014
We had the old glass removed from our window and had toughened glass installed with a clear circular cat door inserted. Purrfect Pet doors installed this for us with no worries at all, they were courteous, on time, clean and tidy, and very professional. I would highly recommend them to everyone. The kind gentleman even fixed our broken flyscreen with no extra charge which we are very grateful for. We now have had them put two doors in, so our own cats AND our foster cats have their own doorway into the cat enclosure. The cats, and we thank you Purrfect Pet Doors. Keep up the great service.
04 Jan 2014
paulinel5 from Mount Pleasant
Quick email response. Open, honest friendly service. Have purchased pet door before. This business is as comparable in terms of price, quick service, excellent communication
29 Dec 2013
sharono7 from Tuart Hill
Extremely happy with the service received. Shane arrived when he said he would. Asked questions about our pets to gauge where the door should be installed. Shane also did extra work on our old flyscreen door to ensure our pets would not cut themselves when using the dog door. Would recommend their services and I intend to use them when I replace my mesh flyscreen doors.
04 Dec 2013
simonen9 from Woodlands
Very friendly and helpful service. Installation was quick and product is great! Very happy with the service and love the new cat door :)
18 Nov 2013
bevj2
Friendly professional service. Replied to all emails promptly. Even when we realised that the hole had been incorrectly spec'ed by a person helping out on the day they were more than happy to correct it with a new pane of glass at no extra cost to me. Would highly recommend.
31 Oct 2013
hayleyf5 from Gwelup
Shane and Kelly were both VERY helpful and always friendly (even when I was indecisive about what I wanted and where I wanted it). I got exactly what I wanted and would not hesitate to use them again if the need arises.
21 Oct 2013
joshuaw5
Great service, booked job within 6 days, took less than 30 mins to install large dog door and it looks pro - love your work.
21 Oct 2013
elisec3 from Eglinton
I found the information regarding products very helpful. The staff were able and willing to fit into our busy schedule. All in all very happy with the service and the product that has been installed in our home. (and the cats like it too!) THANK YOU
09 Oct 2013
ozimarco from Lower Chittering
Friendly service. Got a quote over the phone, Shane came over to take measurements, then came back to install about a week later. He was on time and did the job quickly and expertly. Programmed the cats into the SureFlap door and showed us how to use the software.
25 Sep 2013
staceym12 from South Guildford
Someone came out quickly and exactly when they said they would - and the job was done quickly, efficiantly with absolutely no change in price from my quote. So easy, i'm not sure why i waited so long to get one put in.
18 Sep 2013
deannj from Karrinyup
Excellent service and product- I would recommend them to everyone. Booking efficiently managed. Time frame reasonable and on time to install. Wish I had used Purrfect Pet Doors for my fly screens - STILL waiting for Doors Plus to install them and I paid my deposit to them BEFORE I booked Shane to install my pet door - 9 weeks ago! Great team work guys! :)
12 Sep 2013
belindar17 from Coolbinia
We installed a new pet door for our dog. We received fantastic service - prompt, reliable, friendly and efficient. Nothing was too much trouble and our dog is now a very happy chappy!
26 Aug 2013
sharona13 from Leeming
Its the best thing I've ever done. I'm not stressed about other cats entering the house and eating food and distressing my pets. My cats are happier since I think they feel safer. My emails and questions were answered promptly and I liked the fact that they are prepared to work on Saturdays which is perfect for busy working weekers. Would recommend this company to anyone.
25 Aug 2013
kazandshaz from Mount Richon
Shane arrived on time and did an efficient clean and tidy job in no time at all. All you can ask for in a tradesperson. Maisie our dog was most impressed.
14 Aug 2013
vesnae from Butler
Purrfect Pet Doors were quick, reliable and friendly. The installation of the door was fast and easy. I would be happy to recommend them to friends and family. I honestly had no problems or worries with the whole experience.
13 Aug 2013
sandrao3 from The Vines
I have had a cat door installed and Shane has replaced a bathroom window for me in the last 6months. Both jobs were done promptly with both professionalism and courtesy. Shane advised me on the type of door to install and was good enough to put the pane of glass which was removed back into the door which was very scratched from a previous owners dog. I have no hesitation in recommending Shane and Kelly, & I will be using them again when I do my next bathroom reno.
01 Aug 2013
petera19 from Joondalup
Shane was very efficient at arranging a quote, advising us about options for pet doors and communicating expected installation time. Installation was very quick. Great to deal with a professional service provider and would recommend Purrfect Pet Doors to anyone looking at getting a pet door.
09 Jul 2013
rozs
Thank you for your professional service. Its rare these days. I would have no hesitation recommending you to others. Regards, Roz & Pat Smyth
08 Jul 2013
philm14
Hi Thanks very much for installing our new pet door. We are very pleased with the result. Regards Phil Maley
18 Jun 2013
lindas32
Thank you Kelly & Shane for the 2 doggy doors installed to our home in Belmont. I initially wanted the transcat door but Shane suggested the Petway and I'm so happy I listened to him. Petway seems to work better, much quieter and feels much more solid (better quality) as well. Your client liaison was great. Kelly responded to my emails & questions in a timely manner and Shane was generous with his advice and expertise. Thank you so much!
04 Jun 2013
felipef
Hi Shane and Kelly Just like to thankyou both for great service on the phone and at our place in landsdale regarding doggie door. Very happy with your services and will recommend our puppies are loving it Kind regards Felipe and Gemma Farfan
09 May 2013
sandyb7 from Ferndale
We rang Shane and Kelly only a week before we were due to go on holidays,about an electronic cat door. Cannot fault there prompt and efficient service,as the door was installed on the day we left.Very pleased with the cat door.
09 May 2013
priyas4 from Kingsley
We are very pleased with their excellent service. Shane was very helpful ,courteous and did his job perfectly. We will love to recommend this business to our friends.
08 Mar 2013
roshnid from Tapping
Very efficient and friendly and the door was replaced promptly at our convenience. Absolutley perffect. Couldn't flaw the service at all.
03 Mar 2013
jroller from Como
Very easy to deal with, door looks good and works well. Our dog is happy now he knows how to use it. We are also happy with the result.
09 Feb 2013
petlover from Stirling
Shane responded to our initial call promptly (not like other rivals!) and was at our house quickly for a quote. He came in cheaper for the same product as rival companies and returned when he said to fit the door. Tidy, polite and efficient- highly reccomended.
08 Feb 2013
julial5
I have used Purrfect Pet Doors twice now, once for a doggy door and once to have some windows reglazed. I cannot recommend them highly enough, Shaun is a very friendly person who cannot do enough for you, everything is done with a smile and no fuss.
07 Feb 2013
helenh30 from Ferndale
We recently had a Cat Flat installed. Kelly was a pleasure to deal with over the phone and Shane was so very helpful during the whole installation process, even moving a lock on our security door which was not part of the Cat Flap installation. We were very impressed with the service provided during with the whole experience.
11 Dec 2012
seashell from Woodvale
Measured and quoted quickly, installed with no fuss, even with two handy helpers (aged 4 and 2) ready to help if need be! Very punctual and the door looks great. Various payment options and friendly telephone service. I would definintely recommend them.
30 Nov 2012
lorettah1 from St James
We had a see through cat door installed in our window and it looks great. We found Purrfect Pet Doors to be very friendly and professional and he even vacuumed up upon completion. Their service was a winner for me and I highly recommend
30 Nov 2012
vicfoo from Winthrop
We have found Kelly and Shane thru the website and am glad that we get them to install our security and pet door. We are very happy with competitive quote , quality, service provided as well the committment to stick to schedule. We would highly recommend Purrfect Pet Doors to anyone and was really a pleasure to deal with
30 Nov 2012
nicolea19 from Carramar
Kelly and Shane were a pleasure to deal with and went above and beyond. They were even able to fit us in quickly. I would highly recommend them.
29 Nov 2012
Anonymous from Canning Vale
Purrfect Pet doors have been a pleasure to deal with from day one. Always on time and reminder emails etc about appointments.
28 Nov 2012
kristier
Fabulous service and attention to detail. My call was returned immediately and I was booked in within the week. Arrived on time and service completed without any fuss. Would recomend this business for any pet door instalation requirements.
06 Nov 2012
HPMum from Bibra Lake
When we first got our dog we decided to get a doggy door so she could get in and out by herself but we wanted it put in to glass so had to get it done professionally. This company had the cheapest quote and were happy to come all the way to us (we are located a fair way away from where they are). They recommended the size door to get and we are happy with their advice as it's perfect for our dog, it also has the 2 way lock so we can lock her in/out as necessary. They also offered for us to either keep the old glass panel from the door (they replace the whole glass panel) or they could take it away for us. Anyway, great service, easy to deal with
Details:
Wangara, WA, 6065
Tel: 94092411
Status:
Verified

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more