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Barnstone Boarding Kennels & Cattery

5/5 RATING BASED ON 52 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Barnstone Boarding Kennels & Cattery

Customer Reviews for:
Barnstone Boarding Kennels & Cattery

16 Apr 2022
angeliquec1 from East Cannington
Due to an unexpected illness Buddy was taken to Barnstone and his allergies not mentioned at check in THIS time but he had been there before. For over at least a week he was showing signs of sever skin distress and as far as I can tell they did nothing. They SAY they gave him a medicated bath but when I got him home I had to wash him twice to get the residue of the smelly stuff and the water was dirty. The "pupdate" they sent 5days before I picked him up already showed his skin as having sever allergic reactions and when I took him home he couldn't stop scratching in the car. Not till I bathed him, gave him ahis medicine and used cool compresses did the itching subside. They will NEVERT get another pet of mine or anyone I know either.
12 Mar 2022
anneb953
My dog comes home looking fit, healthy and happy. The taxi service is very useful and the staff seems obliging and very helpful.
19 Jan 2019
carlm134
1. Great people who are about our pets. 2. The staff are very friendly. 3. Our dog is always keen to visit.
19 Jan 2019
vickih906
Always fabulous care at Barnstone. We have been using them for around 25 years, and have never had any problems. My pup always gets excited when we arrive and comes home happy and healthy.
12 Sep 2018
78e2b7d4
I had my dog and two cats boarding there, They are extremely friendly. I believe my fur babys enjoyed their stay.
21 Aug 2018
jod264
Our pet got kennel cough during it's stay here for 5 days last month. I sent a feedback to the owner and did not even hear back from them. I was not seeking reimbursement for the vet fees, so to not even acknowledge my email is very unprofessional of them.
05 Aug 2018
peter452
Our labrador loves staying at Barnstone - she cries when we pick her up bring her home - misses all her Barnstone friends!
28 Jul 2018
gaic796
We actually describe Barnstone as our pets holiday resort home. Our dog Rufus and cat Millie as so well looked after. You can always tell because they act with the staff as they act with us at home. The facilities are brilliant and the staff always friendly and professional. We would go nowhere else :)
20 Jul 2018
georgiem464
My family has had all of our 3 dogs go to Barnstone for years and years. We don't have to worry about Harley when we go on holidays because we know he is in safe hands. The staff are friendly and welcoming and the service is phenomenal. I would recommend Barnstone to everyone because we LOVE Barnstone!!!
12 Jul 2018
suer945
Our family have been taking our precious Miniature Schnauzer fur babies (Jasper and now Milo) to Barnstone for about 15 years. Wouldn’t go anywhere else! Our furbabies just love it and Barnstone loves them back! It’s so comforting to know that we can go on holidays and our furbaby is going to have a great holidays too.
04 Jul 2018
juliettem453
Exceptional service and great facilities. My dog loves coming here! It is his home away from home! I never have to worry about my baby! Such beautiful owners too!
29 Jan 2018
reneew868
My family have been using Barnstone for over 5 years, and honestly don't have enough space to write about how wonderful they are! We have a 14 year old Labrador who is cared for just as well as she would be at home (If not better with all the extra cuddles). All staff at Barnstone are extremely attentive and caring - they are the only family I trust with my Labrador. Since finding Barnstone, I no longer go away on holidays worried about my Lab. When we return home she is always energetic and content - which is testiment to how well she has been cared for.
06 Dec 2017
normaw672
I have been boarding at Barnstone for 20 years . Milo now Coco. They both have always been really happy holidaying at this caring kennels. Set in a lovely location with staff and owners.
05 Dec 2017
olivia-m908
Fantastic service, staff are amazing and Facilities are wonderful! Truly a home away from home for our fur babies! Xxx
20 Sep 2017
bernadette-m
We love Barnstone kennels. More importantly our dog Bessie does, in fact we suspect she might love it more than home. She sees as her second home. She is well cared for and always comes home healthy and happy. The dogs have plenty of play time. The staff are friendly and professional. We trust them completely to look after our dear Bessie.
19 Sep 2017
david-kymm
We've used Barnstone for nearly 4 years and our Goldy and Retriever thinks it's their second home! They always come home smiling and smelling really good. The staff have always accommodating and friendly - I thoroughly recommend Barnstone for your pets accommodation needs.
13 Sep 2017
teresak973
Highly recommend this kennel. It is very clean, well organised and run by very caring, helpful staff. Next week will be the 3rd time we board our 20th month old labrador at Barnstone and each time we drive into the car park she can't get up to the front desk quickly enough. We we collect her she is in great condition, freshly bathed and seems bright and happy so no complaints from us.
16 Aug 2017
rebeccac27 from Belrose
I have been boarding my Bull Terrier at Barnstone for many years. Its a family run business and the staff and owners are so lovely and fantastic with the animals. My dog is always so excited to arrive there which is extremely comforting and so happy going home also. I wouldn't hesitate to recommend this kennel!
15 Nov 2014
dianas11 from Collaroy
i Have been boarding all my dogs with Lisa and Marcel for at least 18 years. They are so amazing that the 3 dogs I have at present when i got to pick them up they try to pull you back inside. When i do get them home they sleep for a couple of days as they are so tired from playing all day. I would recommend Barnstone to anyone without hesitation.
25 Jul 2014
belindam31
I cannot recommend Barnstone highly enough. When I was growing up, we used to board our old English sheepdog with Barnstone (when the current owners' parents ran the business!), so I've been a client effectively for almost 40 years & wouldn't dream of leaving my two Burmese baby boys with anyone else. Marcel, Lisa & their staff know my cats, remember them every time & their little quirks. They always come home well fed & happy. On this most recent occasion (this week), Mango needed veterinary care & Lisa was onto it straight away, even arranging a transfer to my local vet & staying in touch with my Mum (who also boards the family cat with Barnstone) on a daily basis with updates. These guys deserve the awesome reviews they get & I'm pleased to add mine to their growing list of glowing endorsements!
09 Jul 2014
We have been using Barnstone for over a year now, after having a terrible experience with another "so-called" reputable boarding kennel. Lisa, Marcel and the family are extremely personable and caring. Our Labrador gets excited in the car when she knows she is going to see Lisa and the family, and she comes home a little unhappy (in a good way) because she misses her home away from home. We used to avoid going away on holidays as we were concerned about the wellbeing of our Lab, however we now enjoy holidays and know that our Lab looks forward to hers also. It's extremely reassuring to know that someone loves and cares for our dog as well as they do in our absence! I would NEVER use any other boarding kennel, nor would I recommend anyone else.
01 Jun 2014
marief5 from Granville
this place was great i was very happy leaving my dog there during holiday have now used it twice
29 Dec 2013
I have used this kennel for the last three years for my labradors. The staff are so friendly and helpful and very caring about my dogs. My older labrador had hotspots while visiting once a while ago (she is a bit prone to them) and they took her along to the vet when they became concerned about them. That sort of care and responsibility is what I have come to expect and love about Barnstone. I will continue to use Barnstone whenever we need to board our dogs.
07 Dec 2013
alannab2 from North Wahroonga
The service is always fantastic, the staff are super friendly and are genuine animal loves. The staff are also really accommodating to my cats specific needs. For example when my cats were kittens, the staff would spend extra time making sure they were kept entertained. When we come to pick them up we always get told what they have been up to, how they adjusted and behaved whilst we were gone. I feel really safe leaving the most important members of our family at Barnstone because they go above and beyond to keep them happy, safe and comfortable.
04 Dec 2013
sueb49 from Forestville
I boarded my beloved dog at Barnstones for three weeks, the service is excellent and they treated Bracksy like part of their family. I would highly recommend them.
27 Nov 2013
From my dogs point of view ,this place is awesome they cuddle canoodle and care for her every whim she gets a play mate to cuddle and Romp with, and a special bath on departure she comes home smelling beautiful not like stale water or stinking like some other places we have been too she just loves the staff and goes off without a backward glance.
23 Nov 2013
Anonymous from Lisarow
We have boarded our dogs cats and not just one generation at Barnstone kennels they have looked after several they are so good with all our pets as fussy as they are they love there cuddles and here they accommodate them willingly the attention to detail and love of there charges is evident from the word go.
23 Nov 2013
addiec from Hornsby
Awesome , service and the care and attention shown was amazing we will be back they all (the staff) showed their love to my pets and the whole experience was a piece of cake .
01 Aug 2013
jamesw26 from Collaroy
Lisa and her family at Barnstone were referred to me by a friend after my beloved Labrador came back from a short stay at another "so called" reputable boarding kennel worse for wear. My wife and I were allowed a behind the scenes look at the facilities at Barnstone and were immediately put at ease. Needless to say my dog is now in great hands at Barnstone and I can not talk highly enough about the way my dog is treated, loved and cared for. She is exercised daily and returned home bathed at no extra expense. My Lab used to get very anxious when she saw the suitcase - now she runs to the car in anticipation for her holiday too. Thank you to Lisa and her team. You've got our business for life!
27 Jul 2013
anishkaw from Northmead
After a bad boarding experience 3years ago, we didnt think we would be comfortable boarding again. After much research and visiting sites we were continually thinking of the kindness and compassion we recieved when 'interviewing' Barnstone. Their grounds are beautifully kept, and they have a real love for all the animals. On arrival Lillian and Murphy went straight to Marcel and happily trotted off the back with him (almost without a look back... very uusual). When we picked them up they were energectic, happy, healthy and freshly bathed, A hard tast in itself :)!. They were comfortale with the two male handlers who bought them out, so much so Lillian went to go back with one. We cannot thank Barnstone enough for the care they showed our furchildren, and the patience, respect and kindness they showed to us. We have already booked again for Christmas.
12 Jul 2013
Have been bringing our cats here for years! The staff are always really friendly and are true animal lovers. I love the way they really care about our animals as if they were their own. For example when my cat was a kitten they spent extra time making sure he was kept entertained and now he's a bit old and sore, they make sure everything is easily accessible for him. I feel I can go on holiday knowing the most important members of the family are not only well looked after, but given specific love and attention.
11 Feb 2013
schaano from North Willoughby
Lisa and her team provide excellent care for our Siberian Husky-Aspen.We utilise their services a number of times a year and on every occasion Aspen is well looked after, loved and exercised. I recommend Barnestone's services regularly and without hesitation.
13 Jan 2013
martinf68 from North Ryde
First time boarding for our 2 young Pomeranian's, 2 y.o. male and 18 month female. We clearly took them to the right place, and I will continue to trust Barnstone with our dogs in the future. They were at Barnstone for just under 3 weeks. When we picked them up, they looked very well (clearly freshly bathed) and were incredibly excited to see us (a positive sign for the kennels). During pick-up, the lady at the desk spent a considerable amount of time explaining to us how our dogs had been treated, particularly our young female - as she was initially quite shy and a little anxious (as we had anticipated). Between discussion with the lady and how our dogs were acting, it was very clear to me that our dogs had had a good time. I had inquired at another Kennel before I found Barnstone. Not only was the other Kennel more expensive than Barnstone (especially if you added in the extras), but the other Kennel only let the dogs out of the caged area for 20 minutes a day ! Our male dog is very active, he would have gone nuts under those conditions. Barnstone let the dogs out for a considerable amount of time, based on the needs of the dog, the weather (heat) etc. I couldn't have asked for a better experience - price, quality of service, the staff etc. I highly recommend Barnstone.
03 Dec 2012
mstaipan from Seaforth
My dogs and cat had always been cared for at home by a house sitter - so when our regular lady was no longer available and no time to find someone new we investigated boarding - we tried a luxury spa up the coast but the dogs came back quite distressed despite the luxury surroundings. After seeing numerous other kennels I chanced upon Barnstone and although not as luxurious as some the premises were extremely clean and the pets appeared contented. I left the dogs and cat for a weekend as a trial and was amazed at how happy and contented the dogs were when they returned. I would probably not even consider leaving the pets anywhere else now as I know they are well cared for and safe.
02 Jun 2012
All my experiences have been fantastic , I am very much involved in the industry and how it works for an animal to board in peak periods there is with most kennels a 7 to 10 or even 14 day minimum for long haired dogs to be kept immaculate and knot free in these times is impossible .All dogs come away smelling like a rose. I am aware of other kennels who allow dogs to go out wet and smelly without cause . Staff at Barnstone really care for there charges . The fact that the local vet boards his pets there when there are 4 other choices should be enough of a recommendation. When you have pets in a situation they are not used too things do occur that are beyond anyones control. I do urge you to give them a go.
08 Dec 2011
fionar9 from Naremburn
I have been sending my dogs to Barnstone for over 16 years and couldn't be happier with the service I/they have received. My dogs have been lovingly looked after and always come home very happy. In their old age, they have had special attention, cuddles and consideration of their various conditions and always been spoiled, so much so that I think my current dog is somewhat unhappy when he returns home. I will be using Barnstone well into the future and cannot recommend them highly enough!
20 Oct 2011
colbyn from Willoughby
OK, so dogs don't speak, but I think my dog has a ball each time he visits! He willingly bolts out of the car on arrival and on pick up is always clean and buoyant. He sleeps quite alot when he gets home (catching up after all his partying maybe?) Staff always a pleasure to deal with.
18 Oct 2011
madelineg from Allambie Heights
Our two dogs love going to Barnstone. They are always very excited and happy when we drop them off. We have been taking them for the last 7 years - since they were puppies. They always come home in a great condition and lovely and clean. We have total peace of mind knowing that they are in great hands while we are away.
18 Oct 2011
debw6 from Mosman
Been taking my dogs and cats to Barnstone for about 30 years. My young retriever has just come back happy, clean and brushed, and is now more confidant with other dogs..a good sign. My neurotic and fussy old cat came home very annoyed with me, but sleek and well and without any weight loss... obviously well cared for. I was grateful that they took the time to learn what I was worried about when I left them.
17 Oct 2011
pamelaa1 from Willoughby
I have been leaving my dog at Barnstone for five years now and will continue to do so. She is always happy, healthy and clean when I collect her. Good job guys!
13 Oct 2011
elizabethr7 from Manly
Great - my dog came back looking good, clean and happy. My cat was very content and fatter and that equates to a very happy pussy cat. It's comforting to have peace of mind when going away on holidays.
12 Oct 2011
andrewg18 from Pymble
I have been taking our families dogs to Barnstone for over 10 years on a regular basis (6 times a year) They come back fit happy and well cared for. They are exercised and looked after with love and affection. Highly recommended, interested staff and owners
11 Oct 2011
Anonymous
was recommended this kennels by two friends - family run and they now know my dog well. She always comes back happy and clean (thanks to complimentary bath)
10 Oct 2011
Anonymous from Balgowlah
Our dog has always come back healthy and seemingly happy. I have no hesitation in recommending Barnstone as a boarding kennel. At least you know your pet is SAFE and cared for properly in your absence.
29 Sep 2011
Anonymous from Lisarow
my pet is in 7th heaven everytime we head for barnstone she likes it so much that we feel we are on the outer
25 Aug 2011
Anonymous from Normanhurst
My Pets both love the staff and the time they spend at Barnstone they come away , with much happlier looks and smelling like roses . The staff go out of their way to give the pets the time of their lifes.
21 Aug 2011
Anonymous from Lisarow
Awesome service my dog just loves going to barnstone fly just barks and whines the whole way from the shops at terrey hills
28 Jul 2011
jeanettew5 from Newport
Our dog (now 13.5 years) has been going here for about six years, and he gets very excited when he knows we are there. He seems to love it, and they love him.
07 Jul 2011
Anonymous from Lisarow
My pet enjoyed its stay at Barnstone Kennels so much she wanted to go back into the kennels instead of coming with us.
07 Apr 2011
anittal from Epping
Puppy got injured yet we were not told until we got there to pick her up. The girl gave her some pain killers & said she'll be fine. We were not totally satisfied & took her to our vet - injury costs us more than $3000 in surgery etc. They refused to accept reimburse us. Wish none one else has to go through what we had been through.
19 Aug 2010
Anonymous from Mona Vale
best kennel around my dogs start crying as we come down the road and wont get in the car to come home they like it so much
06 Apr 2010
bolic from Hornsby
my pets come away very happy.I would highly recommend them my dog aways leaves me without turning back.Awesome to receive happy pets after they stay with staff who think they are wonderful.
Details:
Duffys Forest, NSW, 2084
Tel: 0294501160
Status:
Verified

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