I have known Nikki (and Tayla) for a number of years. I have regular appointments to have my hair cut. Every time I visited, both Nikki and Tayla greeted me with a big smile and made me feel welcome immediately. I can only comment on Nikki but understand that Tayla is also very well regarded by her clientele. Nikki cuts my hair very well indeed at a price which is highly competitive. Perhaps this is because I am a age pensioner :-), but her attention to detail in relation to her clients has been witnessed by me time and again. I have never seen a client of hers leave without a big smile and that tells you something. I believe that Nikki's competitiveness coupled with her skills as a hairdresser, with an eye for detail and a penchant for looking after her customers, has created a hair salon in Upper Ferntree Gully which does this suburb proud having her.