valerieg

#113 in Doncaster East VIC

Reviews by valerieg

This review is for Dr Andrew The House Call Vet, Surrey Hills VIC

06 Jun 2012

Dr Andrew is amazing! It is with a heavy heart I write this testimonial as our dog passed last night. At almost 16 years old we knew the time was coming and that we wanted her to pass in her home. Our local vet only does housecalls at midday and our dog Skye would have likely suffered throughout the night as much as our family would have had we had to go through the overnight anticipation of what we were about to go through with Skye in the pain that seemed obvious. I did a quick google search for 'housecall vets' and Andrew was the first one on the list. His understanding and compassion were evident on the telephone as he advised that he would be at our home in an hour. Allowing enough time for my husband to come home from work. Andrew showed respect, compassion, empathy for our family during this difficult time of tremendous grief. He was gentle and kind to Skye and talked us through everything that he was doing and what would happen as Skye passed. He accommodated and encouraged our need (husband, myself and our 11 & 12 yr old children) to hold, kiss, cuddle and comfort our dog as he helped Skye and our family transition between her life and her death.
Dr Andrew has an undefinable caring for the animals and their owners that is truely incredible.
And, if there was ever a sign that fate plays a role when we are unsure of the decisions we are making last night truely was a fateful event... you see... I went to greet Andrew at the door and as soon as I saw him I knew he presence was a message from 'somewhere'. It turns out he was Skye's very first ever vet from almost 16 years ago. It was only through our movements and Andrews that we ever lost touch in the first place when Skye was 1 or 2. Andrew was so wonderful with Skye as a puppy that she never had any 'issues' with vets in the first place. Thank you so much Andrew for all of your help last night and today and I am grateful that we have found you again. If we are ever fortunate enough to have another dog you will be our special vet forever.

Approximate cost: $unknown