Hi Guys,
I just want to thank your company for some good service.
You must be aware that buying online is a bit of a worry. The buyer cannot know if the company he is buying from really is in bona fide. When I bought an expensive camera from you guys, you came right. The camera was delivered and it was 'all good'.

But where you excelled yourselves was when things went wrong. The camera quit working. I had to send it to your nominated repair agency. The staff was in Sydney, but Chinese. It all looked to me as if things could go pear-shaped.
As it actually happened, Michael at Paramatta Camera Repairs, promptly found the fault (power board), replaced it and returned the camera to me without charge. And without any challenge to the legitimacy of the complaint.

I think - if I were buying a camera again - I would like to know that the company I was buying from online would perform as you did.
If you want to use this reference I would be pleased that you did so. Service like this is not always a given.
Kind regards,
Rob