32 reviews about smile.com.au

21 Nov 2023

Smile.com.au
is an excellent value for money service. I've already saved $$$$ on my first visit to one of the best dentists ever. The discounts off my invoice have already paid for my first year's annual fee.
The app is very easy to use and with plenty of incentives to continue membership. Very glad I joined up!

30 Aug 2023

Great Initiative The dental membership exceeded my expectations in every way. From the moment I signed up, the process was seamless and the benefits were immediately apparent. Regular check-ups, discounted treatments, and exceptional care make this membership an invaluable investment in my oral health.

verified email - 22 Jul 2023

Don’t do it you won’t be smiling when they bill your credit card without authorisation,I then asked for refund & had to chat online as they don’t have a phone number so that’s warning enough,asked for refund & they kept $25 for admin|cancelation fee although they illegally billed me
Stay away

smiles 08 Aug 2023

Thank you for taking the time to leave us your feedback, Craig!

Your smile.com.au dental cover gives you continuous coverage like all health covers. This means you will always receive your smile.com.au benefits especially important in emergencies, including reduced and capped dental fees at every visit to a smile.com.au dentist, no exclusions, and no limits, all from $79 a year.

The continuous coverage was communicated before joining and can also be found in the Terms of Use. smile.com.au also sends out a reminder email 30 days before the automatic renewal is due unless you have unsubscribed from receiving reminders.

As per our Terms of Use, renewing/rejoining members are no longer eligible for a refund under the 100% Satisfaction Guarantee (See section E. 100% Satisfaction Guarantee of our Terms of Use). This means that you weren't eligible for a refund. Nonetheless, our Team provided you a courtesy refund minus a small admin fee for our work to review and arrange a courtesy refund.

smile.com.au has made dental cover and dental care more affordable for the people of Australia. smile.com.au is also the top-rated dental cover in Australia by Facebook & Product Review.

We appreciate you taking the time to share your feedback. We are proudly fully digital and happy to assist you. Please feel free to get in contact with our team through email at [email protected] or live chat on our website from Mon-Fri 9am-6pm

Thank you again for your feedback, and we hope you have a lovely rest of your day.

verified email - 14 Jul 2023

I used chat system with Monica she is the worst I believe it is a robot I Asked to talk to a real person never got give a number do not join they steal your money - They were not helpful at all kept my money after I did not agree to renewing my memebership due to being heavly pregnate and about to go on maturnity leave so I will now not be able to pay my electricity bill and it is the middle of winter and I will have no power

smiles 08 Aug 2023

Thank you for taking the time to leave us your feedback, Aylam!

Your smile.com.au dental cover gives you continuous coverage like all health covers. This means you will always receive your smile.com.au benefits especially important in emergencies, including reduced and capped dental fees at every visit to a smile.com.au dentist, no exclusions, and no limits, all from $79 a year.

The continuous coverage was agreed to upon joining and can also be found in the Terms of Use. The Terms of Use also include information regarding the payment details you provided when you signed-up. Please keep in mind that your payment was simply authorised by your bank and in order to cancel your cover, you simply need to cancel it online or by contacting us.

As per our Terms of Use, renewing/rejoining members are no longer eligible for a refund under the 100% Satisfaction Guarantee (See section E. 100% Satisfaction Guarantee of our Terms of Use). This means that you weren't eligible for a refund. Nonetheless, our Team provided you a courtesy refund minus a small admin fee for our work to review and arrange a courtesy refund.

smile.com.au has made dental cover and dental care more affordable for the people of Australia. smile.com.au is also the top-rated dental cover in Australia by Facebook & Product Review.

We appreciate you taking the time to share your feedback. If we can clarify anything further, please feel free to get in contact with our team at [email protected]. We also do not have robots on our chat at the moment.

Thank you again for your feedback, and we hope you have a lovely rest of your day.

10 May 2023

Good dental cover for a whole family

Worthwhile spending for the whole family. Every member gets discounted dental treatments. Only problem is I know smile to late.

20 Apr 2023

I joined smile at the end of last year as I went in for a general check up and found that I needed a lot of work done sadly but the lady behind the front desk asked me if I had private help which I replied no and she said try Smile you will save so much money so I went home and signed up with them immediately which only 15minutes to do and I have saving heaps of money since.

15 Feb 2023

Smiles is worth the membership. We nearly got our 2-year family fee back in saving from just 1 visit to our dentist.

verified email - 11 Feb 2023

I wouldn't recommend them and highly question the veracity of some of their endorsers on their site.

smiles 13 Feb 2023

Thank you for taking the time to leave us your feedback, Quebecol!

Your smile.com.au dental cover gives you continuous coverage like all health covers. This means you will always receive your smile.com.au benefits especially important in emergencies, including reduced and capped dental fees at every visit to a smile.com.au dentist, no exclusions, and no limits, all from $79 a year.

The continuous coverage was agreed to upon joining and can also be found in the Terms of Use. The Terms of Use also include information regarding the payment details you provided when you signed up. Note that as outlined in the Terms of Use, once you cancel your smile.com.au dental cover, your dental cover will continue until the end of your current billing cycle. This means you can certainly receive smile.com.au cover benefits including no treatment exclusions, no benefit limits, reduced & capped dental fees on the spot at every visit to a smile.com.au dentist until your cover expires.

If a refund is issued, this means you have chosen to close your smile.com.au dental cover and you will no longer receive benefits as the payment has been returned. Also, please note that there is no fee to cancel the automatic renewal and you can cancel your cover anytime through our website or by contacting smile.com.au.

As for your benefits, you can easily view your savings from dental treatments performed by a smile.com.au dentist by scanning your dental invoices on the smile.com.au app.

smile.com.au has made dental cover and dental care more affordable for the people of Australia. smile.com.au is also the top-rated dental cover in Australia by Facebook & Product Review. We appreciate you taking the time to share your feedback.

If we can clarify anything further, please feel free to get in contact with our team at [email protected].

We hope you have a lovely rest of your day.

06 Feb 2023

Great value. Smile.com.au is a great way to save money at the dentist. I don’t have health insurance but this option is perfect.

verified email - 03 Feb 2023

Glad I took the plunge! I was so sceptical at first about this, but then my dentist agreed that yes it’d be a good idea for me and my dental needs, and my dentist just happens to be a preferred dentist for smile conveniently, now I’m so very glad that I decided to do it after all! Well worth it.

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