Had a problem with my partners car . Payed 4700 to fix despite the fact that the price increased everytime we spoke to them. The car was returned to us damaged so they kindly offered to replace the dash if we would wait a month. After a month we never got a call and when we called to enquire whether the dash was ready for collection, we were advised that they now needed proof that they damaged the dash in the firstplace before they would replace it, even though we jad showed them the damage immediately after we had seen it and they had acknowledged it. Upon speaking to a nurse at the local medical centre , turns out her car was damaged there too. What are the chances !

Approximate cost: $4700

After contacting a nearby company last Monday about replacing a headlight on my car where I was told I would have to wait an hour and the cost would be $35, I rang UltraTune to get another quote. I spoke with a man there (and forgive me not recalling his name, as he certainly deserves a mention), who said I could come straight away, that it would take 5-10 minutes, and that the charge would be $20.

Impressed, I drove my car around, where he asked me to park it so he could access it. He attended to it immediately, and completed it within a few minutes! I was very impressed, and began organising payment, to which he waved me away, refusing my offer of payment!

I sincerely hope I do not get this man into trouble for not charging me, as I was genuinely impressed with his speed and service, and of course the free price tag! It may not be everything, but it implanted a truly positive association with UltraTune Knox, and I immediately recounted my experience with my son's fiance, who I met in Knox City afterwards.

Generosity of spirit counts for a lot, particularly when tis lacking in this day and age. I cannot repay that man, but I can say a public thankyou, note that I'll go there again, and share my positive experience. Thankyou kindly!

Approximate cost: $20 (but payment ultimately free!)