Thomastown Recration & Aquatic Centre (TRAC)

3.4
based on 8 reviews

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8 reviews about Thomastown Recration & Aquatic Centre (TRAC)

verified email - 03 Jan 2023

I wanted to join TRAC because of its convenient location, services offered and I was previously a member and was happy with their services.

However, all that changed when I received 2 SMS offers in late August 2022 of "100 days free at TRAC... or reply YES to receive a call."

Unable to go in person, I opted for the convenience of callback and replied YES both times. Sadly there was no callback to either of the SMS's. Very disapointing and poor for a council facility.
Received further 2 offers in October and November 2022 but didn't bother replying because by this stage I was done with TRAC and their lack of professionalism.

verified email - 24 Jun 2022

Very bad customer service. Unprofessional staff. So disappointed!

verified email - 05 Feb 2022

Have been a memorable for several years Notice the place needs some maintenance
Especially the showers that many don’t work Have raised this with counter staff but nothing seems to have happened
Geoff

verified email - 21 Aug 2013

This has improved quite a bit since i was last there and its so much much nicer looking i go there to help with my shoulder and do exercises in the warm water its not too over crowded as it was before since the renovations plenty of parking.

09 Mar 2013

The kids love the pools, Indoor and outdoor and great size pool for the bigger kids/adults. My nephews come here frequently and spend a good long day here. Good canteen, cheap entry. Nice day out

verified email - 07 Mar 2013

Phoned local pools in my area for baby swim classes. The service was fantastic, the facilities are new, prices are reasonable. Am going this afternoon to book in my son

MazB35 07 Mar 2013

Good to know that they offer baby swim classes, as its something I would like to do for my baby in future.

verified email - 03 Jun 2011

Dont expect to stay dry here! The kids absolutely love this place! Both indoor and outdoor water playgrounds for the kids, as well as full size swimming pool for the adults.

I found that for myself to accompany my child to this pool was cheaper than the two of us to go to the normal local indoor swimming pool and this was way more fun!

verified email - 30 Dec 2010

The indoor swimming area is good, with a great play area for kids and a decent sized family pool for adults and young children.

Food is good, not a lot of variety but as expected for a leisure center.

The outdoor swimming area should be completed soon.

Entry price was pretty good too.

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