Issue resolved and very happy with the service ! Thank you Rosa.

Approximate cost: $100

Excellent funny guys got my kids balloons woohoo.

Approximate cost: $110

Hired on Saturday morning a helium tank

I ordered from this store online in February. I never recieved my items and still havent recieved a refund I requested. I have called multiple times, no answer and no responses to my emails. I wish I read all these negative reviews before I ordered from such a unprofessional shop!! Totally disappointed with these theifs.

Approximate cost: $100

Honestly, who ever put my partners 30th ballon bouquet together is careless. Initially I ordered a blue metallic set only to receive a phone call to advise that they needed to use a different colour for one of the balloons. The last that called me assured me and said “ don’t worry, it will look nice”

Well, in the banquet that has base colours of blue and silver they placed a pale GREEN balloon that looks odd and COMPLETELY out of place!

I wasn’t going to mention the lack of follow ups and how they don’t bother answering to enquires NOR their phone but since they were completely sloppy with my arrangement it’s well deserved. For what I paid, shame on you especially when you knew it was a milestone birthday during Covid.

Excellent service, balloons delivered amazing, thank you and appreciate your efforts being open to deliver for kids lockdown birthday

Terrible customer service. I placed my order 2 weeks before the delivery date. I’ve had no response to any of my emails and voicemail messages and I still haven’t received my delivery! Thanks for ruining my sons birthday. Would not recommend this company to anyone.

I would not recommend this business at all!
I placed an order for balloons a week before they were due to arrive. I paid for what was listed including $35 courier. On the morning of the delivery date I received an email saying that I needed to pay another $20 as delivery was out of the area, the company gave me till 10am to pay this if my order was going to proceed. After calling multiple times and no answer I paid the $20. I then received a phone call from the company at 12pm that day saying that they didn't have all the stock I requested. No apologies, just that I had to pick another colour. When I asked when these would be delivered I was told by 5pm. 5pm came and went and no balloons. No phone call or even returned phone call or email saying the balloons would be late, even after I called multiple times. My balloons arrived at 6pm in a standard van. What this company has done is extortion. The customer service and quality of the product is pitiful. Hopefully others don't experience the same thing.

Approximate cost: $150

Terrible store badly organised and poor customer service. They didn’t have some basic items like balloon clips and the required number of regulators for the 3 gas canisters I ordered weeks in advance. They also shorted my order by 50 balloons. So I had to go to another store to get all the stuff they messed up. I asked for a refund on the balloons and still waiting. Don’t go here you will regret it.

I ordered helium on their website. It never turned up. When I phoned they promised to call me back, and didnt. I called again, and they hung up on me. I phoned a third time and they gave me confused, mumbled explanations and finally promised a refund which hasn’t come more than a day later. I don’t understand the favourable reviews.