3 reviews about Service Today

Anonymous
verified email - 24 Apr 2017

Not to be trusted. We engaged Service Today to fix a noisy down pipe, they did the work which appears to the eye to be fine however the problem was made worse, a lot more noise than our original complaint and charged $500 for the work. Asked them to come back to fix it, they came back, looked at it and gave a us a quote for a $5000 job to do a 'proper' repair. My expectation was the first work was a proper repair.

They refused to acknowledge their work had not solved the original problem, follow up customer service wass terrible, they did not return calls and when you do speak with them they did not escalate beyond their rude and combative customer service staff.

Engage this firm at your own risk however I wouldn't use them at all ever again, a very disappointing and costly experience.

Approximate cost: $500

verified email - 23 Aug 2016

Be very wary of this company. I had some plumbing issues and the first thing they do is quote outrageously high prices to replace whatever it is. They then suggest other work that they say must be done to prevent further damage. They told me I needed a new pressure limiting valve and I foolishly agreed to pay what turned out to be more than three times what this should have cost. Their actual work - if you can get them to do any - is suspect. Took three separate plumbers to fix a leaking shower. Investigating a roof leak resulted in a cracked tile, water damage and an insurance claim. Never use these guys without getting other quotes.

verified email - 15 Mar 2015

Blocked sewer pipe, did the job BUT very, very expensive be warned!! once they are there to do the job you are sort of obligated but they certainly take the s@#t out of you?

Approximate cost: $475.00

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