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Area: Gold Coast
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Baby & Maternity Products > Gold Coast > Nerang > Pram City

Pram City

5/5 based on 21 reviews
Quality:
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46/50 Spencer Rd
Nerang, QLD 4211
Cnr Lawrence Drv
Ph: 07 5527 3...

Contacts: Julia, John, Natalie & Luke

Customer Reviews for Pram City (21 reviews)

 

#5 in Reedy Creek QLD
1 Reviews
60% Trust
0 Compliments
600 Points
 (5/5)   17th October 2012 1:58 pm

When I shopped around for a pram, Pram City Nerang had the best price on the Gold Coast. The staff were all friendly, knowledgeable and helpful and also offered to install the baby seat free of charge. Will definitely recommend them to any soon-to-be mums.

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#11 in Pacific Pines QLD
1 Reviews
60% Trust
0 Compliments
400 Points
 (5/5)   4th October 2012 7:47 am

My husband and I went to Pram City to look for a pram for twins and the young man who served us was so nice, friendly and could answer any question we asked about any of the prams. We were very impressed and after a discussion with our daughter on the mobile bought the pram. We will go back there again for any baby goods because Pram City is fairly priced, and a warm friendly local family business.

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#7 in Coomera QLD
1 Reviews
60% Trust
0 Compliments
600 Points
 (5/5)   21st September 2012 12:47 pm

I've now used Pram City a number of times, every time with great service and great products. I first found Pram City online when researching cots, and found they were the cheapest for my Grotime Changeover cot. I placed the order online, and received a phone call shortly after to tell me there was a long wait time on the cot. i'd already been aware of this, however Pram City offered me a full refund if the delay was going to be a problem. It wasn't, and as it turned out, the cot arrived a lot quicker than advised anyway. Pram City was also the first place we physically went to look at prams after some initial online research. The staff were super helpful without being pushy. In fact they showed us a few different options, then suggested we go away and do some more research before making a purchase - wise advice! We've since been back a number of times for linen, a baby carrier, bath and other bits and pieces. Every time we've received the best price (checked against other stores) and wonderful, personal and friendly service. Online or in store, these guys are the best!!

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#7 in Campbelltown NSW
15 Reviews
80% Trust
8 Compliments
1,155 Points
 (5/5)   29th August 2012 9:39 am

Good customer service, a lot of choice,nice design,good quality. They best thing is the price,always on good price

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#6 in Burleigh Heads QLD
1 Reviews
60% Trust
0 Compliments
600 Points
 (5/5)   30th July 2012 5:09 pm

great, will do what they can to help you and make it easier for you.

I go there especially, if they don't have something in they will get it for you and beat any price.

Shopping there is a lovey experience where you don't feel like you are getting ripped off or taken advantage of because you are having a baby

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By Business Owner 31st July 2012 11:51 am

Thank you very much Trish, looking forard to helping you in the shop in the future, thankyou for taking the time to write the review from all the team at Pram City.

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#5 in Windsor QLD
1 Reviews
60% Trust
0 Compliments
600 Points
 (5/5)   29th July 2012 6:04 pm

We bought a baby capsule to fit our stroller. Great service, very friendly over the phone contact and in store. Knowledgeable about their products, take their time to explain and demonstrate. Great deals on some products where other larger ones do not offer below rrp. Normally I would not bother to review, but I was just overall pleased and positively surprised by this kind family business after having had a few bad experiences with some of the other larger baby stores in SE QLD.

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By Business Owner 31st July 2012 11:47 am

Thank you guys for your review, it's a fantastic help when you support the smaller family businesses in this way. Hope we get to see you again in the near future. All the best from the team at Pram City.

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#11 in Condell Park NSW
1 Reviews
10% Trust
0 Compliments
400 Points
 (4/5)   8th June 2012 5:56 pm

We bought a Baby Capsule on line and for our surprise, received a call from Pram City the next day (weekend) confirming the colour and received it in Sydney few days latter. Excellent service! I highly recommend them to everyone.

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By Business Owner 24th June 2012 4:54 pm

A real pleasure, thank you very much for your order and also for your very kind comments. Best wishes. John, Julia,Natalie & Luke, Pram City

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#- in Worongary QLD
1 Reviews
10% Trust
0 Compliments
0 Points
 (5/5)   8th April 2012 10:39 am

Our shopping around for our first baby, stopped when we reached Pram City and now we won't even bother going any place else, even if it was to save a few dollars because another place was selling it slightly cheaper, because you just can't put a price on warm, friendly, extremely helpful and honest customer service. We've not had this experience anywhere else we've shopped before, and with their excellent customer service and honest help, we'd keep shopping at Pram City and supporting the local independent retailer.

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By Business Owner 9th April 2012 10:06 am

Wow, what an awesome review, thank you very much for your comments and of course for shopping with us. Looking forward to catching up in the future. Best wished, Julia, John natalie & Luke. Pram City

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#13 in Varsity Lakes QLD
1 Reviews
60% Trust
1 Compliments
205 Points
 (5/5)   29th December 2011 12:30 pm

We came across Pram City after a recommendation from a friend when we were looking to buy for our son's nursery. The service, price and range of products is outstanding at Pram City and easily the best on the Gold Coast. I am pretty fussy with brands for my bub but the team at Pram City are happy to track things down if they don't have them and always deliver when they say they will. I don't buy anywhere else now as Pram City have been great to us...

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By Business Owner 24th June 2012 4:56 pm

Many thanks Skye, always a pleasure to see you in our shop, hope to see you soon. Best wishes, John, Julia, Natalie & Luke Pram City.

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#9 in Benowa QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (5/5)   30th September 2011 9:00 pm

I have found them very caring honest kind people.The whole family are amazing.

I highly recommend them to every one of you.

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Value


Approx Cost:
1960

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By Business Owner 1st October 2011 9:40 am

Thankyou so much for your very kind comments, its customers like you that keep the family business gong, Cheers xx

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#- in Coombabah QLD
1 Reviews
10% Trust
0 Compliments
0 Points
 (5/5)   7th September 2011 5:43 pm

We have been blown away with the amazing service provided by John, Julia, Natalie and Luke at Pram City. These guys truly understand what it means to give great customer service and deliver it in bucket loads. Thank you for all the help you have given us....we really appreciate it. Great service, great pricing and an all round great shopping experience....well done guys! Tee-Jay :)

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By Business Owner 1st October 2011 9:44 am

TJ thankyou so much you have always supported us and we want you to know how grateful we are, Cheers xx

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#- in Helensvale QLD
1 Reviews
10% Trust
0 Compliments
0 Points
 (5/5)   4th August 2011 9:18 pm

The John and Julia are extremely friendly, and very helpful. The service is very personal. The prices are cheaper then on line and other baby shops. The overall service is fantastic and I always recommend them

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By Business Owner 16th August 2011 4:28 pm

Thankyou very much for your support, hope to help you out with your baby needs again very soon, Best Wishes. Julia, John,Natalie & Luke.

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#26 in Pacific Pines QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (4/5)   2nd August 2011 3:15 pm

I have been purchasing items on-line to save money. When a website directed me to Pram City I discovered that their prices were cheaper than the discounted on-line prices. They not only offer the best prices I can find, but they ensure you know how to use the items and will even help you install things. I have now created a registry for my upcoming baby shower and they were very helpful in making suggestions and ensuring I had covered every area. As a first time mum to be, their advice was invaluable.

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By Business Owner 16th August 2011 4:24 pm

Great to have you as a customer, and hope to see you again , real soon. Many thanks , Julia, John, Natalie & Luke.

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#27 in Pacific Pines QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (5/5)   23rd July 2011 8:34 am

as i am always buying baby items (and having many baby shops near by ) the one and only i go to is PRAM CITY the warm welcome ,the smiling happy faces , the always happy and helpful staff make my shopping trips a wonderful time and i am always looking for any reason to return and shop again . Thanks to JOHN,JULIA,LUKE AND NATALIE who make me always feel welcome ! Patsy

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By Business Owner 24th July 2011 3:36 pm

Thank you Patsy, always great to see you, and we always feel honoured to support the wonderfull work. that you foster mothers do Best Wishes, Julia, John, Natalie & Luke.

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#23 in Coomera QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (5/5)   17th July 2011 2:34 pm

What a fantastic shopping experience. We are getting ready for the birth of our first child and have found John and Julia so incredibly helpful and knowledgeable. We have gone into Pram City just to browse and have learnt so much about different products by chatting to them both. The service is fantastic and their prices so affordable compared to other shops. We shopped around for prams and found that Pram City was by far the cheapest, it was a great saving for us. Pram City came highly recommended to us and we can only but pass the recommendation on because of the fantastic service that we have received. Thank you John and Julia, you make us feel like a million dollars every time we come in! That's the reason why we keep coming back!

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By Business Owner 18th July 2011 10:52 am

Thank you soooooo much for your wonderfull comments guys, looking forward to seeing you again soon. Best wishes Julia, John, Natalie & Luke. xx

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1 Reviews
10% Trust
0 Compliments
0 Points
 (5/5)   15th July 2011 11:28 am

John and Julia at Pram City were so helpful - I was definitely bamboozled by all the different paraphernalia required for my first baby, but their guidance and advice helped me choose the best options for my circumstances. Their prices are competitive and the range is expansive! Everything I need in one place at affordable prices, I really couldn't ask for more.

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Service
Value


Approx Cost:
$1200+

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By Business Owner 24th July 2011 4:10 pm

Really pleased to be of help guys, hoping to see you again very soon, all the best, John, Julia, Natalie & Luke

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#11 in Parkwood QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (5/5)   14th July 2011 5:32 pm

I have just had my first child and I have bought everything and I mean everything from pram city. They are very helpful and I always feel welcome there. I have found all of their products to be perfect for what I was looking for and at a great price. I will never go anywhere else for baby stuff.

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By Business Owner 24th July 2011 4:14 pm

We really appreciate your support and are looking forward to being of assistance next time you have need of our services. Best wishes to you. Julia, John, Natalie & Luke.

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#35 in Pacific Pines QLD
1 Reviews
60% Trust
0 Compliments
200 Points
 (4/5)   12th July 2011 8:42 pm

My experience at Pram City is always positive. I leave a satisfied customer every time.

It is a family owned and run business which gives it that personal touch. Julia & family are always super friendly and willing to help with any questions. I find the family to be very well educated on the range of products/brands available and offer valuable information/advice without bias.

All products are of high quality and are guaranteed a reasonable discount off the retail which is a great bonus. They also offer a very flexible layby service which I found very useful.

As a first time mum to be I found Pram City to be the most pleasant store to visit out of all the baby stores available in the area and most certainly highly recommend them! :)

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By Business Owner 25th July 2011 6:53 pm

Thankyou very much for your wonderfull comments, looking forward to seeing you again soon. Best Wishes Julia, John, Natalie, & Luke.

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#- in Ormeau QLD
1 Reviews
10% Trust
0 Compliments
0 Points
 (5/5)   10th July 2011 6:39 pm

As we are expecting our first child, we did a lot of research & shopped around at all the well known franchised baby stores & we kept coming back to Pram City. John & Julia know their products, provide excellent service & always put us first, rather than so many other stores that just try sell "another product". Their pricing is very competitive & they stock everything we needed. We would have no hesitation in recommending Pram City to our friends or anyone else. Kurt & Bec Nilsen

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By Business Owner 24th July 2011 4:19 pm

Hi Guys, thanks soooo much for your lovely comments, and for your support, hope we see you again soon All the best John Julia, Natalie & Luke.

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#33 in Upper Coomera QLD
11 Reviews
80% Trust
2 Compliments
340 Points
 (4/5)   24th February 2011 5:21 pm

We recently purchased all of our nursery furniture from this store and are really happy with both the furniture and what we paid for it. The store is smaller than the bigger chain stores but the staff are very friendly and helpful. They offered some good advice and have obviously been in the business for a long while.

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By Business Owner 24th July 2011 4:17 pm

Thankyou for your comments guys, and your support. Hope to see you again soon. Best Wishes, Julia, John, Natalie & Luke.

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