306,833 customer reviews
Area: Melbourne
small logo Word-of-mouth reviews on Australian businesses
Home Services > Melbourne > Rosanna > Pets Pantry Online Pet Supplies & Home Delivery

Pets Pantry Online Pet Supplies & Home Delivery

"Online Pet Store & Home Delivery Service"
7 Hartley Crt
Rosanna, VIC 3084
Tel:
Mob:
www.petspantry.com.au
info@petspantry.com.au
Contacts: Michael O'Hara

Pets Pantry is Australia's Premier On-line Pet Store specialising in High Quality Pet Food, Veterinary Treatments & Pet Accessories for Dogs and Cats at competitive prices.

 

Order On-line 24/7 or Call us on 1300 30 40 34 to place an order.

We stock ONLY the highest quality meat based Super Premium Pet Food brands including Advance, Pro Plan, Royal Canin, Hills Science Diet, Black Hawk, Eagle Pack, Holistic Select, Eukanuba, Iams, Nutrience, Nutro, Canidae & Felidae.

We also stock Prescription Diets.

 

We carry the most effective Flea, Intestinal & Heartworm treatments available, including Advocate, Revolution, Sentinel, Advantage, Frontline, Proheart, Heartgard and Drontal; all at competitive prices.

In addition we stock a large range of High Quality Pet Accessories including Feeding Bowls, Dietary Supplements, Shampoos & Conditioners, Grooming Equipment, Collars & Leads, Kennels & Bedding, Pet Carriers, Crates & Pens, Dental Health Care Toys, Cat Litter, Cat Litter Trays & Cat Scratching Posts.

 

We charge a FLAT $5.00 Delivery Fee in the Melbourne Metropolitan area regardless of the size or weight of your order. For our Vic Country & Interstate customers we offer a FAST & competitively priced courier service to your door with tracking.

 

For further information or to place an order click on this link to our website www.petspantry.com.au


Opening Hours:  M: phone/online 24/7  T: phone/online 24/7  W: phone/online 24/7  T: phone/online 24/7  F: phone/online 24/7  S: phone/online 24/7  S: phone/online 24/7  PHol: phone/online 24/7
Payment Methods:  VISA, Mastercard, Paypal (2% surcharge), Amex (2% surcharge), Cash, Cheque (by arrangement), Direct
 
 

Customer Reviews for Pets Pantry Online Pet Supplies & Home Delivery (12 reviews)

 
14 Reviews
100% Trust
8 Compliments
740 Points
 (5/5)   7th October 2011 12:41 am - Our Favourite Review

I used to live in the Inner-West suburbs of Melbourne and had my cat's food delivered. Now I moved to Tarneit (Outer-West suburbs) and Michael has no problem delivering to this area. He is always helpful, friendly, and willing to go out of his way for me and my cats. He stocks only the best cat food that you can otherwise buy only at a Vet. I gladly recommend him to all my friends.

==========================================

19-Apr-11

I just wanted to add that Michael goes out of his way to order cat food that he doesn't usually stock, and that his prices are WELL BELOW the price I would otherwise pay at any Vet.

Thank you for your continued great service, Michael.




Quality
Service
Value



Comments

By REDMARTINI - 100% Trust 11th April 2013 6:12 pm

Sounds like awesome customer service, I'm going to check them out!

Flag as suspect or inappropriate

By caz_mul - 100% Trust 9th May 2013 3:49 pm

I'll have to try them!

Flag as suspect or inappropriate
 
63 Reviews
100% Trust
24 Compliments
6,275 Points
 (4/5)   14th May 2013 11:39 pm

I found this business through Wommo, I was looking for good pets food, good brends and they got it all, I also buy Sentinel for dogs fleas and it is much cheaper then at the Vet, very fast delivery and very approachable company. I am happy customer and will do my order there again.

Quality
Service
Value


 
1 Reviews
10% Trust
1 Compliments
405 Points
 (5/5)   14th January 2013 3:26 pm

I have been using these guys for over 5 years and they are brilliant!! I buy Sentinal spectrum from them and they are one of the cheapest around. I have 2 dogs, so buy 2 lots at the same time to save on postage. They always have arrived with in 3-4 days, and if you are not happy with putting your details over the internet, you can fax or even send a cheque by post. I have had excellent service and the best price and have recommended them to loads of my friends who have all had positive experiences from them.

Quality
Service
Value


 
Anonymous Member
7 Reviews
80% Trust
0 Compliments
1100 Points
 (5/5)   24th September 2012 11:55 am

this is a awesome site which inables you to buy things and have them arive on your dooor step when i recived items the packaging was perfect shape like they had delivered it them selves

Quality
Service
Value


Approx Cost:
depending on the item
 
Anonymous Member
140 Reviews
100% Trust
27 Compliments
6010 Points
 (5/5)   23rd June 2012 2:16 pm

this is a very easy way to organise the pets food. they are very friendly and deliver to your door

Quality
Service
Value


 
19 Reviews
70% Trust
5 Compliments
260 Points
 (4/5)   29th August 2011 2:57 pm

Quick and easy to order on line and again received our products within 4 days of placing the order ..will buy from again

Quality
Service
Value


 
734 Reviews
100% Trust
137 Compliments
65,320 Points
 (4/5)   23rd July 2011 1:08 pm

I went to Pet's Pantry while in Melbourne as I had heard that they stock Eagle Pack premium dog kibble and my local store was out of stock. Pet's Pantry had plenty of Eagle Pack in stock and had good service. Their range of premium foods available is extensive and their prices are competitive. The service was friendly and they also have a lot of other pet accessories and natural pet treats for sale.

Quality
Service
Value


Approx Cost:
60
 
23 Reviews
70% Trust
2 Compliments
240 Points
 (4/5)   10th October 2010 6:09 pm

Pets Pantry Home Delivery are very reliable - although they are always very busy they always have time to slot you in. They do a very good job at anything and everything and can always count on them to making your pet beautiful!

Quality
Service
Value



Comments

By em11 - 100% Trust 1st July 2012 9:36 am

I want to go there.

Flag as suspect or inappropriate
 
204 Reviews
100% Trust
6 Compliments
240 Points
 (4/5)   28th August 2009 5:45 pm

a very convenient way of ordering pet foods. delivery in the stipulated time and are of accepted quality. if they expand their varieties in dealing it will be a great advantage for them. service can be used without any fear

Quality
Service
Value


 
52 Reviews
100% Trust
8 Compliments
2,165 Points
 (3/5)   3rd May 2009 10:15 pm

I ordered pet food off these guys for about 6 months. Unfortunately I decided I wanted to switch to a brand they didn't have. Good business but range is limited. Also with the expansion of pet shops on the net they are expensive unless you use their loyalty program which isn't stated clearly. Also, they once delivered the food next door and argued with my husband that we had said that address (why would we?!)

Quality
Service
Value


The Good:
fast delivery
The Bad:
limited range

Comments

By Business Owner 10th October 2010 10:49 pm

We unashamedly ONLY carry the highest quality range of pet foods available for Dogs & Cats in Australia. All our brands are put through vigorous checks to ensure that they surpass our quality & ethical standard. With over 25 years experience in Animal Nutrition you can be confident that we will supply you with only the very best. With 10 brands in Dog & Cat food we would argue that this provides our customers with sufficient choice.

Flag as suspect or inappropriate

By ReecesCheckYaPieces - 100% Trust 27th February 2011 3:04 pm

After reading this review (and the company's proceeding comments), I thank you for your candid 'rating'. The fact remains that if a business fails to carry a preferred item (and refuses to stock it) it is to their disadvantage. In addition to this, I think it a disrespectful business practice to infer that ‘ten’ options from which to choose, should be sufficient for any customer. Clearly, if you (as a customer) are not happy with the choice on offer, (or in this case, your pet is not happy), you have the right to say so and to shop elsewhere, without ridicule. As for the company (allegedly) delivering your order to the wrong address, how dare they treat you disrespectfully for ‘their’ incompetence? Irrespective of this, your ‘rating’ is concise and well balanced. I thank you for this and will take your comments on board.

Flag as suspect or inappropriate

By Business Owner 7th August 2012 6:34 pm

While it is an obvious disadvantage for us to be picky about the products we stock it's really a question about ethics. We will NOT stock brands that in our expert opinion will shorten your pets life or lead to future health problems. We would rather lose a sale to a competitor's inferior offering than sell a product we know from an analysis of its ingredients and our experience is totally inadequate. If a customer is not prepared to accept our advice then of course they have the right to shop elsewhere. We respect that choice.

Flag as suspect or inappropriate
 
This business has 12 reviews. Click below to show the next page.

1   2   Next

What is WOMO?

It's the best way to find out what businesses are really like before you use them.

All reviews are from real customers (we have several ways of checking) so you can find out which businesses care about customers and provide good service.