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O'Keeffe - Interstate Removalists & Storage

3.8
based on 8 reviews

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8 reviews about O'Keeffe - Interstate Removalists & Storage

Anonymous
verified email - 22 Sep 2014

O'keeffe's moved my furniture interstate, and like the post below 85% of items were damaged. He also did not deliver a further 15 items until a month later, after I found out that he had not paid the company he had engaged to backload my property. I will be taking him to court. He doesn't even have a registered business address, the one listed here is fake!! Absolute disgrace, I look forward to seeing him in court.

claudias2 13 Oct 2014

We have been onto NSW Office of Fair Trading who attempted to contact him but with no luck. We have been advised to put in a claim to the NSW Civil & Administration Tribunal. Finding his address is proving challenging! Did you by chance move from Perth to Sydney the last week of July 2014? I think they tried to put your delayed items onto our container but there wasn't enough space and so theystored those items in our garage overnight before picking them up!! What a cowboy.

nathanb12 14 Oct 2014

I as well went through OFt, which as you said could not locate him. I have a date set with the tribunal in Lismore NSW set for 22nd October. It appears that he is no longer trading as his phone has been unanswered for over a month, and he is not answering any emails sent to either his personal email or "enquires" via his website. Yes we moved in late July from Perth to Northern NSW, they were suppose to bring a high volume container but on the day rocked up with a normal container, hence when the first issues began. Happy for you to give me a call: Nathan 0427 165 616

verified email - 10 Sep 2014

We moved from Perth to Sydney and O'Keeffe removals managed to damage just about every piece of furniture we own. For example, our stainless steel fridge has numerous dents on the front door plus damage to the handle, a leather sofa has a large scrape to one side, outdoor wicker patio furniture has holes, dining room chair leather is punctured, white gloss TV cabinet has damage to one side, bedside tables are damaged, barbecues dented, numerous picture frames smashed. The list goes on. On delivery the owner of the company admitted liability and offered to send around "a handyman". He left and we never heard again from him. We documented the damage and supplied it within 7 business days to him according to the contract. That was 10 days ago and we have still had no communication from him despite additional attempts to contact him. I would certainly not recommend this company. Despite the damage, the lack of communication after delivery regarding the damage is very poor.

nathanb12 22 Sep 2014

I am taking Stewart to court as he damaged 85% of my property and then didn't deliver 20 items until after a month later. I suggest you do the same.

Anonymous
verified email - 28 Jul 2014

We moved from Sydney to WA ,Stewart kept me informed with every detail.He is very professional and very experienced.A removal service with customer service and kind and caring for my belonging as well as my family's wellbeing. I would not hestitate to recommend O'Keffee removals.I would definitely use this company again.Excellent team.

20 Jul 2014

Moved from Perth to Sydney 3 months ago and very happy I choose OKeeffe Removals. Stewart knows how to run a successful transition & his customer service really set him apart from other companies. Although we choose the rainiest day of the year to move, them team managed to keep our belonging dry & all items were OK 3 months later when we moved into our Perth residence. (Stewart arranged a great storage deal for us.) I would recommend these guys for your next move. Good price & the know how to get the job done.

Approximate cost: $90

verified email - 13 Jun 2014

Stewart was so professional, caring, kept in contact and was very fast. Moving is often stressful and emotional. I had five moves in three years and had experienced damage to my possessions and the rental property I moved into. It was such a relief to have Stewart move me so effortlessly and without any hiccups and at a competitive price.

Approximate cost: $135

verified email - 07 Mar 2014

I have previously had bad experiences with removalists. Stewart from O'Keeffe Removals and Storage was fantastic. He and his team were polite, efficient and hard working. I would recommend them without any hesitation.

verified email - 07 Mar 2014

Next time I move a shipping container I will wrap and pad items more thoroughly. Movement during shipping caused corners of furniture to scratch and gouge neighbouring items. Our container was exceptionally full though and the boys did a good job of fitting everything in. Couldn't fault the service - excellent communication and a friendly team all the way.

verified email - 28 Feb 2014

In October last year my son moved to Melbourne from Sydney. We stumbled across Stewart by chance. I highly recommend them. Not only were they on time, well priced, very careful with my son's possessions but they are really nice guys. You can tell that they really care. Honest and dependable, which is hard to find these days. They will be the first and only company I will call in the future.

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