Move On Removals

4.8
based on 255 reviews

255 reviews about Move On Removals

verified email - 21 Mar 2024

Movers and packers

I’m very pleased with Move on removal. The staff’s are very friendly and helpful.

I will consider move on removals for my future shifting and packing

verified email - 03 Jul 2023

MOVE ON FROM MOVE ON!

The one star is for the two young removalists who did an amazing job under difficult circumstances. I wish I could give just them 5. On the day of our move it was quickly established by the lead removalist that the truck was not big enough for our job. This began a back and forth dialogue between myself and the lead removalist about what was most important to move on that day. We discussed this at length, probably all up one hour throughout the day. Nearing the conclusion of the move that day I spoke to someone in management on the phone. She was incredibly rude to me and refused to take responsibility as our inventory was correct. Theres was not. They had just not provided a large enough vehicle. This manager then spoke at length to the lead removalist, at which point they offered to send someone (1 man) back the next day free of charge the to assist us to move the extra items out of our previous home. I then asked the manager if she was taking responsiblity for the mistake? She denied they were at fault! I received a small discount on the move day price and the manager refused any other compensation. I then had to make three additional 150 approx round trips to move the rest of my belongings. We used this company a few years ago and they were amazing, wrapped everything and there was so much care and professionalism. I feel this company may have be taken over and now the standards are poor. The moved also resulted in a damaged (expensive and almost new) dining table, cracked plant pot and dents to our fridge amongst other more minor dents etc.
We are moving on from move on removals, never again! Stay away !

Approximate cost: $3000

15 Sep 2022

I've recently had 2 removal jobs as well as storage. On both occasions have found the guys polite, easy to deal with & careful with my belongings.
Angelica & Gerri were both lovely & made the arrangements easy & stress free.
I would without a doubt recommend Move on & have no hesitation in using them again.
Thanks so much

19 May 2022

No hassle, on time great price service, more than happy to recommend MoveOn based on our experience today, Julian, Junior and Gerri in the office were great and despite the poor weather they protected our goods and didn't miss a beat

19 May 2022

Just had Riva and his colleague move me in to my new apartment. They are fantastic. Honest. Reliable and caring. Punctual and super well trained. Wouldn't trust any inherent removalist in Melbourne. Look no further for a stress free move! Thanks guys!

03 May 2022

After two moves with Move on Removals, I would highly recommend them. They are very professional, on time and communicate well. The team are friendly and will find a solution to even the most tricky items to move.

verified email - 30 Apr 2022

Arranged on very short notice, about 18 hrs, after other company cancelled. But they were on time, very polite and courteous. Had a laugh with them and it made the move a lot less stressful. Thank you very much guys.

verified email - 29 Apr 2022

Very professional movers, no task was too hard. Arrived on time and began to ask questions so they could prioritise what went on the truck first.
When we got to our destination they were able to stack the furniture neatly and safely so that my daughter could get her car into the garage still.
Will confidently use them and recommend this moving company .

verified email - 29 Apr 2022

Excellent experience with Move On Removals Melbourne from the time of getting a quote until delivery. They were highly responsive to all my questions. On the day things ran very smoothly. They were on time, worked steadily all morning and had the house packed and unloaded in very good time. Their rates were very competitive. Very happy.

verified email - 28 Apr 2022

Very happy with the men that came to move. They were punctual, polite and clean. There was no fuss or drama they were efficient and listened to instructions. The booking process was also helpful and informative.

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