6 reviews about Maximillia E-Boutique

verified email - 16 Aug 2021

I purchased an evening dress on preorder in February 2019, the expected shipping date advertised on the website was "February-April". I didn't receive the dress until mid-JULY. Customer service was appalling. After I finally received an email (in June) that the dress was ready, it took another 2 weeks for the dress to be sent. I no longer needed the dress by the time it arrived (which was 12 weeks later than advertised). They don't accept returns on preorders - even if they can't honor the delivery time frames advertised on their website (by months!). They also never had the courtesy to contact me about the significant delay, I had to chase it up with them. When I phoned to update my shipping address (after my email was ignored for a week), the woman was rude and disinterested. It is honestly the worst experience I have ever had buying something online. I can't believe they're in business. I will never buy anything from them again, the risk is too high.

Approximate cost: $1600

verified email - 10 Nov 2019

It always good to know that the dress you bought was good enough for Maximillia herself - she literally wore the dress and it was sent to me! She sends out used dresses! i guess the store is a good front for a "revolving wardrobe".
Original brand tag was missing and there was dirt all around the collar of the WHITE dress.

Approximate cost: $400

verified email - 28 Nov 2018

Terrible website. I purchased a dress to wear to a wedding and need it in 5 days. 7 days after my purchase I requested to cancel the order as it did not arrive in the promised 1-3 days. I then received a shipping notice. I then had to organise a return and ship back at my expense. That was 2 weeks ago and I have not been refunded and no one will answer my calls or emails. This website is a complete scam

Approximate cost: $500

verified email - 19 Aug 2017

I've ordered off this website three times and it's always perfect. They have an express option for $12 and it always comes within 2 days and you get messages on Facebook with your order details and when it is about to be delivered. They often do 50% off sale section which always includes like Zulu & Zephr, one teaspoon..

Approximate cost: $350

verified email - 22 Aug 2016

I purchase a garment now 10 days ago online and still have not received. No one will answer the phone. Stay away from this website.

Approximate cost: $180.

verified email - 09 Sep 2012

Some fabulous designers available at this site, including sme fabulous New Zealand designers like Karen Walker and twenty seven names. A real bonus with this site is they allow online layby so you can pay things off over time.

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