6 reviews about Massage On Main

verified email - 24 Mar 2013

Business now under new management and would say that I suffer nerve pain. Treatment is of a high standard and very professional. Staff are fabulous and very friendly and professional. Would high recommend to everyone They certainly have had good results with me.

Approximate cost: $75

verified email - 14 Feb 2013

I made a booking for a massage several weeks in advance. When I arrived at Massage on Main, the door was locked, despite a sign in the window indicating that the salon was open. After 30 mins of knocking on the door and calling the phone number, I could see a lady walking around inside. She looked at me and smiled but did not come to the door. After further knocking on the door, she finally came out and asked what we wanted. Somehow they had lost the details of my booking but had neglected to contact me in regards to this. I expressed my disappointment as this was a valentines day gift for my partner, and I had driven 45 from Brisbane to get her. Despite ruining my valentines day and being at fault for losing my appointment, the staff at Massage on Main took no responsibility for having lost my appointment, nor did they attempt to make amends for having done so.

This was truly the worst service I have ever experienced. I would never recommend anyone to go to Massage on Main. If their massages are anything like their terrible service, I should be glad my partner didn't have one. How a business can survive when it is run like this is beyond me.

View all 4 comments
Nismic 14 Feb 2013

That's horrible! Thanks for the heads up

ellyos 04 Apr 2013

Hi Vicky, thank you for your response. I sent an email with the details of my complaint to the email address listed on your previous website on 19 February and have still not received a response.

Although I appreciate your offer to provide compensation now, this is over a month after the incident occurred. On top of that, I contacted Massage on Main in regards to this and never got a response. I will send another email to this new email address.

peter88 04 Apr 2013

It sounds to me like the (new) business owner should be looking for new staff. After this experience I doubt that I would be going near the place. What a shame.

verified email - 24 Sep 2011

I'm a semi-regular at Massage on Main and had a truly fantastic massage today. I walked in stressed out and with a whopping headache that made me want to cry, and I left with a strange floaty feeling, less of a headache (have none now, a few hours later) and more shoulder / neck movement! I've seen two massage therapists, and while they were very different in terms of technique, both were very professional and gave a very good massage! I'm very picky but give Massage on Main two thumbs up!

Approximate cost: $70 per 1 hr

verified email - 16 Aug 2010

The massage was lovely however the room was a bit cold, and lacked that nice aromatherapy scent that other massage places have. Still came out feeling great.

Approximate cost: $50

verified email - 05 Aug 2010

Hawaiian Hot Rocks Massage! Perfect winter treat. It sounds odd, but it is really great and relaxing. The whole ambiance is so soothing and de-stressing.

01 Apr 2010

I have used massage on main many times, and seen a few different therapists. All the therapists were quite good, except for one - Amanda who is amazing. She has really helped me while I've been pregnant. Also quite decently priced and a nice, clean clinic. Just don't mention which therapist you are after if you get the message bank - if someone else listens to the message, you may not get a call back!

Approximate cost: $60

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