307,467 customer reviews
Area: Melbourne
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Utility Suppliers > Melbourne > Epping > Long Life Lighting

Long Life Lighting




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Customer Reviews for Long Life Lighting (12 reviews)

 
6 Reviews
90% Trust
0 Compliments
200 Points
 (1/5)   18th May 2011 10:55 am

Site doesn't work. It should be removed from here. WOMOW should have a way of checking these things to remove defunct businesses.

Quality
Service
Value


 
 

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Anonymous Member
20 Reviews
80% Trust
0 Compliments
200 Points
 (4/5)   2nd June 2010 12:44 pm

this place is not bad friendly and good service good products and conveinent in the area plenty of stock good prices overall but sould improve there marketing and try out some special for the general public

Quality
Service
Value


 
29 Reviews
90% Trust
0 Compliments
200 Points
 (4/5)   14th May 2010 1:55 pm

A really Innovative business that will hopefully soon become an Australian household name. They offer alternative lighting options that are Safe for our Environment and for us too. They are Earth Friendly. Light bulbs, some fittings, LED lights etc. Some of the products cost a little but have a very LONG lifespan so in the end, they are good value also. AAA +++

They also offer the Government program that comes out and gives u a FREE Home Energy assessment on their website.

Quality
Service
Value


 
1 Reviews
60% Trust
0 Compliments
200 Points
 (4/5)   20th January 2009 9:18 am

I have not bought any products from Long Life Lighting so rating quality and value are not so relevant but the customer service interaction I have had with the company has been amazing. Very personal and very willing to please - good old fashioned customer service.

Quality
Service
Value


The Good:
The customer service is fantastic
The Bad:
n/a
 
18 Reviews
80% Trust
1 Compliments
500 Points
 (4/5)   28th December 2008 11:57 am

Online order of products.

I also ordered the 15W equivalents, Matt R is wrong you can't expect multiple low light globes to be bright, would 100W of chrismas globes on the front of your car be as bright as a spotlight?

I don't think so.

Quality
Service
Value


The Good:
Order processed very promptly
The Bad:
Globes a bit fiddly to lock in to fitting, but locked with extra effort
 
1 Reviews
10% Trust
0 Compliments
0 Points
 (3/5)   2nd December 2008 2:01 pm

Purchased Ba15d Candelabra LED stated to be equivalent to a 15w globe so got enough to replace all 6 sockets in my candelabra which should = 90w in total since currently i was only using 2 40w globes but they were much duller than the to 40w globes. they were happy to refund cant complain...

Quality
Service
Value


The Good:
Only $5
The Bad:
Very dull, will wait till they get ones = to 50w
 
9 Reviews
75% Trust
0 Compliments
200 Points
 (4/5)   22nd July 2008 11:26 pm

I purchased a long life LED light bulb at a trade show in Melbourne a few years ago but the bulb blew sooner than I had hoped so I contacted the company by email. They replied promptly and offered to replace it at no charge if I returned the faulty one, even though it would have been out of the warranty period. The replacement arrived in no time.

Quality
Service
Value


The Good:
Easy to contact by email, quick to reply and replaced a faulty product out of warranty
 
1 Reviews
60% Trust
0 Compliments
200 Points
 (4/5)   16th June 2008 11:13 am

I have purchased a number of items from Long Life Lighting. These include down light Incasescent LED replacements. In general all the products have lived up to and exceeded expentations. One suggestion would be to also include some of the higher end CREE etc LEDs as a greater varity of products.

Quality
Service
Value


The Good:
Excellent customer service - I had one LED down light fail. Long Life exchanged the globe with no questions asked
The Bad:
The Web site does not allow you to back order items.
 
1 Reviews
80% Trust
0 Compliments
200 Points
 (3/5)   13th June 2008 8:53 am

I ordered 1 LED warm white bulb and it arrived in a few days and worked well and still is. Later on I ordered 6 cool white LED bulbs and these all worked ok for a few weeks then 4 of them had varying degrees of failure, the 2 others are still working ok. I had to send 3 emails before I got any reply but they did offer to replace all 6 cool white bulbs when new stock came in and if they still didn't work properly to give me my money back. I am happy with this response as long as they replace the 6 bulbs as promised. I am happy with these bulbs as long as they work ok. Maybe they should do more testing with different transformers to make sure they work ok.

Quality
Service
Value


The Good:
Good products if they work as promised
The Bad:
Slow response to emails
 
1 Reviews
60% Trust
0 Compliments
200 Points
 (4/5)   12th June 2008 8:11 pm

Bought a number of lights, including some heavily discounted units. Unfortunately the cheap bulbs died fairly quickly, but then again they *were* very cheap so no big loss! The more expensive bulbs are still going strong, so overall a thumb's up.

Quality
Service
Value


The Good:
Great range of LED lights, including ones that I've never seen for sale anywhere else. Goods arrived quickly and were very well packed.
 
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