LanternShop.com.au
4 reviews about LanternShop.com.au
I had a problem with a product, normally retail owners don't care or take their time to get back to you and try and fob you off but not the lanternshop, their service was fantastic and they were very supportive in fixing my problem within only a couple of days
Approximate cost: $65
Unbelievable service, the staff couldn't do enough to help without any pressure into buying. Their advice on what products to use for my event was spot on. Delivery was perfect, been able to chat live with someone was a bonus in the planning. Thank you lanternshop.com.au you saved the day.
Approximate cost: $30
After viewing their web site we visited their store at Capalaba. The service is fantastic - they went to great trouble to locate exactly the right lanterns to suit my daughter's needs and to match the exact colours and styles that she wanted. The owners were friendly and very helpful. Highly recommend them.
While these guys are mainly an online store (and were recommended to me when I was asking about oriental style wedding decorations), my experience was at their showroom in Capalaba.
Unfortunately it's only open Saturdays, but it's well worth a look if you're in the area. They were very helpful with decoration advice, and the woman on duty really went out of her way to help with colour coordination and decoration advice.
Approximate cost: $10
Update: I have since gotten some great follow-up suggestions via the chat window on the website. The representative I spoke to was very generous with his/her time, considering there was no pressure to actually make a purchase. Consider this a re-iteration of my initial five-star service rating!
Email LanternShop.com.au
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