This is possibly the worst company i have ever dealt with. I order blinds from them in August 2012 and according to the website they would take 10-14 days. I got them 4 weeks later. They were the wrong colour and wrong design.
I had to send them back, at my cost, within 7 days according to their refund/exchange policy.
They said to me the new blinds would take another 14 days. I needed these for a house I was selling.
OCT 16th i still had no blinds and the only contact was via mobile phone, which they never answer. I emailed them through the website a dozen times with no reply. I applied to Consumer Affairs and they called the company for me who said I would get a refund within the week .. Needless to say I did not, so I then had to go to VCAT and pay $38.80. In the meantime I had to get new blinds elsewhere and I waited till Jan 2013 to get refunded. This is the dodgiest place I have ever dealt with. I would not recommend them to anyone. Stay Away from them.
Approximate cost: $550.00
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