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No significant issues but we are talking about an online bank where interactions are a little limited. I get me statement in the mail. They answer the phone when I have a query - Good solid service as expected but certainly no WOW factor.
If you have a look at their everyday transaction account its the best available in the market. With no fee's , 3 days to fix your account if you accidentally overdraw your account, they pay you 50c when you withdraw $200+ from a supermarket etc + 5% off all paywave transactions till june 2013! if you can find me a better deal, please let me know. but frankly I havent found a better transaction account in australiaFlag as suspect or inappropriate
However, it is a bit hard when you want the bank to issue a cheque because they don't have a branch. You have to call and they will send you the cheque. And when you want to deposit large sum amount of money, the only option is to go to the Post Office and the security is not as good as banks.
But other than that, great service (friendly customer representative)
They always keep you updated with what's going on in the banking world
We are very happy, wish there was a actual ING bank.
5% off all their Pay Wave transactions untill 30 June 2013!
That means every time you spend up to $99.99 and use the Pay Wave facility Ing Direct will refund you 5% of the total transaction straight back into your orange everyday account.
This is one of my favorite accounts and this offer is purely a bonus!
I have previously done a review on the Orange everyday account which you can view here. I have also provided a spreadsheet of other fee free bank accounts and what they offer so you can see the differences.
Some features of this account.
No monthly account keeping fee
No min opening or ongoing balace
No transactional fees*
No charges for withdrawing money via eftpos
50cents everytime you withdraw $200 or more using eftpos
Withdraw $200 or more at any ATM and they will refund the ATM operators fee.
if you accidentally overdraw your account you have 3 days to deposit more money into your account without any penalties* (once per month only)
FAVOURITE EVERYDAY TRANSACTION ACCOUNT!
good customer service via phone if you need it
No fees, no ATM fees (assuming you withdraw at least $200).
The only downside is their lack of branches, which can be a problem on the rare ocassion you have a cheque to bank.
I have never had a problem with them for any reason. If only they did credit cards as well...
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