Nappies & Nappy Services > Melbourne Metro > Eltham > Hello Charlie

Hello Charlie

"For all your natural, eco and organic baby products!"

5/5 based on 130 reviews

Quality:

Service:

Value:

"We make customer
service a priority."

17 Brisbane St

Eltham, VIC 3095

Corner Brisbane and Silver Streets
Ph: 1300 725 ...
www.hellocharlie.com.au

For all your Natural, Eco and Organic Baby Products

Hello, Charlie! has all the great green, eco and organic baby products in one store! If you're looking for eco baby products, or children's products that are biodegradable, reusable, BPA free, PVC free, phthalate free, eco friendly, natural or with a lower carbon footprint, you're in the right place.

We also stock organic baby skin care and natural baby products.

Looking for Eco Disposable Nappies or Organic Baby Skincare?

Not sure which eco disposables to use? We've got Bambo Nature nappies, Bambo nappies, Moltex nappies and Seventh Generation nappies. Why not try a sample pack?

Hello, Charlie! has the best-selling organic baby skincare ranges: Weleda, Gaia Natural Baby, Nature's Child, Ecostore and Burt's Bees to name a few.

We have lots of wonderful wooden toys, recycled plastic toys and of course, all our toys are BPA free!

We have a great range of baby carriers, too, including the best selling Baby Bjorn baby carriers and ERGObaby carriers.

Looking for something? Got a question or a comment? Drop us a line at info@hellocharlie.com.au, call us on 1300 725 876 or even post a question on our Facebook wall. We're here to help!

Opening Hours: M: 9.30am to 2.30pm T: 9.30am to 2.30pm W: 9.30am to 2.30pm T: 9.30am to 2.30pm F: 9.30am to 2.30pm S: S: PHol:
Payment Methods: Credit Card, PayPal, Direct Deposit, Eftpos

Customer Reviews for Hello Charlie (130 reviews)

Elmojo
#79 in Richmond VIC

2 Reviews
60% Trust
1 Compliments
305 Points

(5/5) 11th April 2013 7:09 am - Our Favourite Review

Hello Charlie is an absolutely brilliant business. They are friendly, helpful, generous and always go above and beyond with their service. Their range of products is fantastic and the information on their website is invaluable. Highly, highly recommend.

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By Business Owner 11th April 2013 9:30 am

Wow! Thank you so much - we really value your kind words. We will keep doing our very best for you!

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By robertn6 - 100% Trust 16th April 2013 5:49 am

I have never heard of this company before this. Great now I know for the kids or for gifts.

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By cwendyb - 100% Trust 16th May 2013 3:47 pm

Sounds like a really good place to get a gift for anyone expecting a baby

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By lisarussell81 - 100% Trust 11th June 2013 10:35 am

Never heard of them before, but I'll give them a try

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Anonymous Member
1 Reviews
60% Trust
0 Compliments
600 Points

(5/5) 12th June 2013 1:57 pm

Comparable prices. Great selection of products. Excellent customer service. Fast deliveries. Fantastic product information. Best shop for baby products!

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By Business Owner 12th June 2013 2:24 pm

Thank you so much for your positive comments. We love that you enjoy our products. We do too! Enjoy your goodies!

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baybigurl
#1 in Doreen VIC

113 Reviews
100% Trust
25 Compliments
10,550 Points

(4/5) 7th June 2013 2:25 pm

This place is great! To have a local shop to get inovative baby gear is sooo good! And the lady who runs it is very helpful. They stock all the latest goodies, organic wears, creams and lotions, toys and books....it's the one stop shop. best of all you can browse online too! AND they have online assistance!! Thumbs up! A little on the pricy side though...but for the convenience it's great!

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By Business Owner 7th June 2013 2:49 pm

Thank you so much for your lovely review! We are glad you enjoy trawling through both the store and our website. Hope to see you again soon!

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stien5
#178 in Melbourne VIC

1 Reviews
60% Trust
0 Compliments
600 Points

(4/5) 3rd June 2013 10:04 pm

They have great natural products and deliver really fast. They have a lot of information about their products on their website. I also love that they use online chat, so I get an answer on my question immediately.

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By Business Owner 4th June 2013 11:28 am

Thanks so much for your positive comments. We like to make sure we offer loads of information so that parents can make informed choices. Live Chat is definitely a great way to have questions answered FAST. Thanks again!

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Anonymous Member
1 Reviews
60% Trust
0 Compliments
600 Points

(5/5) 31st May 2013 11:22 am

Prompt and reliable service and delivery. They have a good range of products. I buy nappies and wipes in bulk, wooden toys and bath products.

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By Business Owner 7th June 2013 2:51 pm

Thanks so much for your positive comments. Buying nappies and wipes in bulk is definitely the way to go!

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2_cute_kids
#2 in Doreen VIC

39 Reviews
100% Trust
18 Compliments
5,450 Points

(4/5) 29th May 2013 9:19 pm

A great little shop that offers online shopping too! You can get little bits and pieces that are unique and cool! I bought my merino gogo bag from there along with natural toothpaste; a cool set of bowls and more. A bit expensive but that's what these stores are like! Worth an online look!

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By Business Owner 30th May 2013 9:17 am

Thanks so much for your lovely comments, Giselle. So glad you love the shop and founds some treasures.

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SM123
#6 in Tarragindi QLD

2 Reviews
80% Trust
0 Compliments
640 Points

(5/5) 18th May 2013 8:03 pm

Great experience with Hello Charlie. I have ordered numerous times with Hello Charlie and receive smooth, fast service every time. One time an item was damaged in the post so I called Vanessa and she rectified the situation within the hour! Very impressed! Wouldn't go anywhere else!

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Service

Value

Approx Cost:

250

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Comments

By Business Owner 20th May 2013 12:07 pm

Thank you so much! We really like to back up our lovely products with excellent customer service.

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caseyb3
#1 in Fern Bay NSW

1 Reviews
10% Trust
1 Compliments
405 Points

(5/5) 14th May 2013 8:50 pm

Placed an order for reusable pullups (superundies) hard to find in Aus, and accidentally put the wrong size! Hello Charlie we're kind enough to return my after hours call first thing and although I needed to wait for stock to arrive I was happy to receive a call they were in much earlier than anticipated, and had my goods interstate in 2 days! Great customer service, would highly recommend this store. Can't really fault the price, it is in close comparison to the overseas pricing and Still better than disposables.

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Comments

By Business Owner 15th May 2013 10:03 am

Thank you so much for such a kind review. We are glad that you are happy with the customer service and price.

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julieemurray
#23 in Sunbury VIC

1 Reviews
60% Trust
0 Compliments
600 Points

(4/5) 1st May 2013 1:22 pm

Received my order very quickly. Nappies are well priced, I usually order the Bambo Nature ones in bulk and it works out very reasonable. Love the cheat sheets especially the one on baby wipes and sunscreen.

Quality

Service

Value

Approx Cost:

210

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Comments

By Business Owner 2nd May 2013 10:22 am

Thanks so much for the review - we love love love the Bambo Nature nappies too. More importantly we are glad you are happy!

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Skyblue
#1 in Glenhaven NSW

4 Reviews
70% Trust
3 Compliments
915 Points

(5/5) 30th April 2013 6:59 pm

Hello Charlie are super helpful, have the most amazing product review sheets, stock hard to find eco-products and post promptly.

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By Business Owner 1st May 2013 10:21 am

Thank you so much for your kind words. We love the cheat sheets too and hope to produce some more later in the year!!

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Anonymous Member
1 Reviews
60% Trust
1 Compliments
605 Points

(4/5) 21st April 2013 3:01 pm

We have ordered from Hello Charlie several times and there has never been a problem. Their range, prices, free shipping and discount offers are great. Their range of quality products is very good. On one occasion we needed to return a piece of clothing that didn't fit our daughter. No problem - they organised a replacement with no hassle. We will continue to order from them.

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Comments

By Business Owner 22nd April 2013 2:40 pm

We really appreciate you taking the time out to let us know your thoughts.

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kritsen
#20 in Geelong VIC

1 Reviews
80% Trust
0 Compliments
600 Points

(4/5) 16th April 2013 10:37 am

They have a really great range of organic baby items, and don't charge a fortune for shipping which is fantastic. My order arrived very quickly, and I'm totally delighted with it. Will be shopping at Hello Charlie again!

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Approx Cost:

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Comments

By Business Owner 22nd April 2013 10:14 am

Thank you so much for your lovely review. We love hearing that you are happy!

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gosh
#8 in Balcatta WA

1 Reviews
60% Trust
0 Compliments
500 Points

(4/5) 16th April 2013 2:30 am

Love the products, great website for ecofriendly toys and products for babies and toddlers. I don't have to search far and wide for baby needs, and they deliver quickly

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By Business Owner 16th April 2013 9:29 am

Thanks so much for your positive comments. We always do our best and strive to keep our customers happy!

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shirleyh11

1 Reviews
10% Trust
1 Compliments
455 Points

(5/5) 10th April 2013 1:34 pm

Lovely staff to deal with, great service, great communication & fantastic earth friendly products ! Thankyou for such a great shopping experience ! Shirley

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By Business Owner 10th April 2013 2:06 pm

Thank you so much Shirley for your lovely comments. We hope you enjoy your goodies!

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Anonymous Member
1 Reviews
10% Trust
0 Compliments
400 Points

(5/5) 18th February 2013 4:33 pm

I was really pleased with my shopping experience with Hello Charlie - the item I bought was fantastic (only wish they stocked more...) at an amazing sale price and it arrived within a couple of days. Very efficient, friendly with a good range of items.

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By Business Owner 27th March 2013 12:51 pm

Thanks so much for your kind feedback. We really do appreciate it!

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DrMelP
#2 in Blackwood SA

11 Reviews
80% Trust
4 Compliments
1,630 Points

(5/5) 8th February 2013 12:22 pm

Hello Charlie have great customer service, fast delivery and a fantastic product range. I order my baby wipes and nappy liners from them regularly and every experience has been great so far :) The website is really easy to use and makes comparing products easy.

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By Business Owner 12th February 2013 3:05 pm

Thanks so much for your lovely comments! It's much appreciated. We're so glad you're happy : )

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SimoneS
#72 in Cheltenham VIC

3 Reviews
60% Trust
2 Compliments
310 Points

(5/5) 21st December 2012 8:10 pm

First time I have used Hello Charlie. I rang up the distributor for Bambo nappies after my eco store stopped stocking them. The saleswoman was very helpful and gave me many options, discussed prices with me and then told me about Hello Charlie. She also told me they were having a sale but were closing down for Christmas that day so advised me to place an order quickly if I wanted them delivered before Christmas. I went online and discovered other ranges of Bambo nappies I didn't know about. I noticed the website had a pop up box to get instant online help. I have never used something like that before and was sceptical about how quickly I would get a reply. To my pleasant surprise I got an instant reply that completely answered all my queries and was friendly. I was very happy. Best of all my nappies were delivered the very next day. The price of nappies was even cheaper than my local eco shop (which up until then had been the cheapest I had ever seen them) and delivery was free. Best of all it's another easy purchase I can make without going out (I'm a mother of four). Couldn't be happier or more satisfied. Thank you!

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Value

Approx Cost:

$217

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JadeRaquel
#1 in Coimadai VIC

1 Reviews
80% Trust
2 Compliments
610 Points

(5/5) 12th December 2012 2:35 pm

Hello Charlie is a fantastic business. Products are superb, and usually arrive the day after I place my order! Love the cheat sheets too, they were really informative, and helped me decide which products to use. Customer service is great, whether online, over the phone or in person at their showroom. They even chased up an order for me when the post office made a mistake! I already recommend Hello Charlie to all my friends with babies :) Keep up the great work guys, and looking forward to more cheat sheets coming out!!

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eew
#2 in Florey ACT

77 Reviews
100% Trust
14 Compliments
8,385 Points

(5/5) 14th November 2012 1:18 pm

Bought a hipseat from them. After researching online, I found them to be the cheapest!

Super fast delivery at great prices with a reasonable variety. Good customer service too. Will definate buy from them again

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Anonymous Member
1 Reviews
60% Trust
0 Compliments
600 Points

(5/5) 9th November 2012 2:01 pm

Hello Charlie offers a fantastic, safe and environmentally friendly range of products for babies and children, from toys to nappy balm. Vanessa is super efficient and provides excellent and friendly service. Not to mention her really useful cheat sheets looking at the ingredients in various baby products - a really great reference. It's a pleasure to order from you - great and easy to use website too. Thanks, will be back again and again.

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This business has 130 reviews. Click below to show the next page.

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Hello Charlie

"For all your natural, eco and organic baby products!"

For all your Natural, Eco and Organic Baby Products

Looking for Eco Disposable Nappies or Organic Baby Skincare?

Customer Reviews for Hello Charlie (130 reviews)

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This business has 130 reviews. Click below to show the next page.

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