Hello Charlie

4.8
based on 166 reviews

  • 4/30 The Concord, Bundoora VIC 3083
    At the end of the driveway
  • Visit our website
  • Opening Hours (Friday: Click & Collect 9.00am to 4.00pm)
  • Payment methods
    Visa, Mastercard, AMEX, PayPal, AfterPay

166 reviews about Hello Charlie

20 Nov 2015

good place good place good place good place good place good place good place good place good place

04 Nov 2015

Love this place, they make it so easy, iv ordered so many times and iv never had an issue, thank you

Hello Charlie 05 Nov 2015

Hi Mary,
Thanks so much for the lovely review. We really appreciate it! :)
Thanks,
Team Hello Charlie

wingsb
#14 in Alexandra Hills QLD
80 reviews · 7600 points
verified email - 20 Sep 2015

because I don't live in Victoria I called up this place and they did my shipping and everything so happy

verified email - 04 Aug 2015

At last a company who genuinely cares... the service is always outstanding and i feel well taken care of

verified email - 30 Jul 2014

I love the fact that I know everything I buy from this store is safe for my baby - and that it's a one stop shop. Love it!

Hello Charlie 31 Jul 2014

Thank you for taking the time out to write a review and thank you for your confidence in us. We love that we can offer eco-friendly, great products and be convenient at the same time.

Anonymous
verified email - 01 Mar 2014

They have always been really helpful and reliable. They have some lovely products on their site. Many 'Eco" products too.

Approximate cost: $200

Hello Charlie 03 Mar 2014

Many thanks for taking the time out to review Hello Charlie. Its nice to hear that you have had positive experiences when shopping with us. We always strive for excellent customer service.

If you would like to email [email protected] I'd like to offer you a discount code to say thank you for reviewing us.

babenreviewer 16 Dec 2014

eco products are such a great idea!

verified email - 21 Feb 2014

I love the concept of this online store as I like to use the most natural, safest products for my family. The cheat sheets are fantastic because all the hard work of label reading and interpreting 10-syllable ingredients has already been done. Not only did I receive my order very quickly but when I had a problem with one of the products Christine responded in a timely manner, resolved the issue, and offered a store credit even though the problem was no fault of hers. It's not too often you find a business these days with good old fashioned customer service values and it's definitely appreciated.

Hello Charlie 24 Feb 2014

Thank for your lovely comments Fay. We really appreciate it :)

verified email - 03 Feb 2014

I have used Hello Charlie a few times now and always been happy. In the rare instances there are problems with the order they have also been exceptionally good at rectifying the problem. Will happily use again.

Approximate cost: $300.00

Hello Charlie 03 Feb 2014

We pride ourselves on offering great customer service and its wonderful to receive feedback like this. It is very much appreciated. Thank you!

02 Feb 2014

Have been purchasing with Hello Charlie 5+ years and been very happy with their range, service and new products they offer.
Lately delivery times have gotten even faster which has been greatly appreciated.

Hello Charlie 03 Feb 2014

Thank you for the lovely feedback. It's great to know when we are getting things right. We appreciate your comments :)

Anonymous
30 Jan 2014

I have been buying nappies, wipes and various other products from Hello Charlie for over 4 years and have ALWAYS found them to be 100% reliable - super fast deliveries, great products, please to deal with.

Approximate cost: $3,000

Hello Charlie 31 Jan 2014

How nice of you to let us know! We really do appreciate it :)
So glad we're able to help out!

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