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Discount Stores & Outlets > Sydney Metro > Sydney > Groupon.com.au

Groupon.com.au, Sydney




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Groupon Australia Pty Ltd
Sydney, NSW 2000
Ph: 02 8277 6...


Customer Reviews for Groupon.com.au (9 reviews)

 
191 Reviews
100% Trust
92 Compliments
9,265 Points
 (4/5)
  15th May 2013 6:43 pm

Groupon is a fantastic site that contains a huge range of shopping, food, health and travel deals. I have genially had positive experiences. The trick is to thoroughly read all fingerprint and search up the place before buying. You may find the images they use on groupon appear nothing like the actual shop, so be aware. Other than that, the prices are very good. I would recommend this site to everyone.

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68 Reviews
100% Trust
24 Compliments
7,025 Points
 (5/5)
  12th May 2013 7:58 pm

This is one of the most reputable and fair daily deal sites around. I have managed to get a refund "no questions asked" a number of time because either I asked for a refund within 7 days of their "change of minde" policy or the supplier couldn't fit me in at an appropriate time. This is how it should be. Don't use Scoopon they are terrible and will never give you back your money even though they have a refund policy on their website.

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Comments

By panda91 - 100% Trust 15th May 2013 6:39 pm

I'm a bit on the fence. Sometimes there are really fantastic deals, sometimes the places don't end up as good as you think. But either way, prices are fantastic.

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757 Reviews
100% Trust
400 Compliments
96,625 Points
 (3/5)
  25th July 2012 11:01 am

Its a good website for getting discounted items or services for beauty etc

I have purchased a voucher previously and then discovered the merchant closed down and so I could not receive what i paid for

After many email requests over a few weeks, I did receive a refund from Groupon

The telephone support is very slack, I was on hold for 20 minutes and still no answer from a customer service representative.

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388 Reviews
100% Trust
173 Compliments
36,325 Points
 (5/5)
  14th July 2012 9:33 pm

I have now purchased 6 different vouchers for many places. This is a great website for taking out your family or a group of friends. You save a huge amount- I have been paying half price for quite a few meals recently! I've had no troubles at all in obtaining vouchers and all the experiences I've had have been positive.

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16 Reviews
100% Trust
5 Compliments
2,640 Points
 (2/5)
  10th July 2012 5:44 pm

It took 3 months of back and forth communications and they kept telling me its coming in the mail be patient. Now the other day they send me an email saying we will give you a groupon voucher for how much you paid for the item. I sent them an email requesting my money back and what a surprise NO ANSWER... I have been polite and patient so far. Since then I have called and finally received my money back it took a bit of convincing

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Approx Cost:
60
 
22 Reviews
100% Trust
7 Compliments
2,070 Points
 (2/5)
  1st July 2012 5:29 am

With the last voucher I purchased from this company, I did not get the treatment I thought I was paying for.

I have since spent the past 7 weeks (so far) trying to get someone from Groupon to contact me in regards to getting a refund but all I get each time is an automated response saying someone will contact me in 72 hours.

Some of the deals they advertise are not that much cheaper than what the companies are already offering, so do your due diligence before purchasing. (I'd even go so far as to ask the Retailer what deal they would give you if you purchased direct.)

Also, ensure that whatever voucher you are getting, that you are happy to potentially say goodbye to the money if you are not happy with the outcome, as Groupon have no customer service beyond taking your money.

I will not be purchasing any more vouchers from this company.

UPDATE - I persisted with trying to contact Groupon but gave up after about 3 months. No-one ever contacted me, and I never received anything more than the automated email response from them.

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Comments

By yvonnef4 - 100% Trust 1st July 2012 7:36 am

Not only with this company but lots of ebay sellers and especially hotels who when you ring them direct, give you much larger discounts than any web site

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By TooStronk - 100% Trust 16th July 2012 2:20 am

Whoa Thanks for sharing your experience. I'd hate to receive nothing but 'automated responses' That's the worst of all. I've yet to have bad experience with groupon though.

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By rodb4 - 100% Trust 4th January 2013 2:39 pm

Less "Groupon" and more like "GroupCon". Thanks for sharing your experience. Has certainly put me off.

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140 Reviews
100% Trust
27 Compliments
6,010 Points
 (5/5)
  25th June 2012 9:36 pm

Groupon is an amazing website to save some cash. Easy to use, affordable, and in the interest of the customers.

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388 Reviews
100% Trust
76 Compliments
23,555 Points
 (5/5)
  24th June 2012 11:06 pm

Groupon is just absolutely excellent. I have saved a couple dollars on so many occasions, I must be saving hundreds in total. Its s easy to use, and so worth while.

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Comments

By lesleen - 100% Trust 25th June 2012 9:31 pm

I LOVE GROUPON

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388 Reviews
100% Trust
173 Compliments
36,325 Points
 (5/5)
  4th June 2012 8:22 pm

I've booked a few restaurants via Groupon and all of my experiences so far have been amazing! I've saved over half price for all the restaurants and the food ranged from hotel buffets to authentic Japanese cuisine. The service is quite prompt however the voucher is a bit delayed.

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