Groupon.com.au, Sydney

Groupon is a fantastic site that contains a huge range of shopping, food, health and travel deals. I have genially had positive experiences. The trick is to thoroughly read all fingerprint and search up the place before buying. You may find the images they use on groupon appear nothing like the actual shop, so be aware. Other than that, the prices are very good. I would recommend this site to everyone.

This is one of the most reputable and fair daily deal sites around. I have managed to get a refund "no questions asked" a number of time because either I asked for a refund within 7 days of their "change of minde" policy or the supplier couldn't fit me in at an appropriate time. This is how it should be. Don't use Scoopon they are terrible and will never give you back your money even though they have a refund policy on their website.

Its a good website for getting discounted items or services for beauty etc

I have purchased a voucher previously and then discovered the merchant closed down and so I could not receive what i paid for

After many email requests over a few weeks, I did receive a refund from Groupon

The telephone support is very slack, I was on hold for 20 minutes and still no answer from a customer service representative.

I have now purchased 6 different vouchers for many places. This is a great website for taking out your family or a group of friends. You save a huge amount- I have been paying half price for quite a few meals recently! I've had no troubles at all in obtaining vouchers and all the experiences I've had have been positive.

It took 3 months of back and forth communications and they kept telling me its coming in the mail be patient. Now the other day they send me an email saying we will give you a groupon voucher for how much you paid for the item. I sent them an email requesting my money back and what a surprise NO ANSWER... I have been polite and patient so far. Since then I have called and finally received my money back it took a bit of convincing

With the last voucher I purchased from this company, I did not get the treatment I thought I was paying for.

I have since spent the past 7 weeks (so far) trying to get someone from Groupon to contact me in regards to getting a refund but all I get each time is an automated response saying someone will contact me in 72 hours.

Some of the deals they advertise are not that much cheaper than what the companies are already offering, so do your due diligence before purchasing. (I'd even go so far as to ask the Retailer what deal they would give you if you purchased direct.)

Also, ensure that whatever voucher you are getting, that you are happy to potentially say goodbye to the money if you are not happy with the outcome, as Groupon have no customer service beyond taking your money.

I will not be purchasing any more vouchers from this company.

UPDATE - I persisted with trying to contact Groupon but gave up after about 3 months. No-one ever contacted me, and I never received anything more than the automated email response from them.

Groupon is an amazing website to save some cash. Easy to use, affordable, and in the interest of the customers.

Groupon is just absolutely excellent. I have saved a couple dollars on so many occasions, I must be saving hundreds in total. Its s easy to use, and so worth while.

I've booked a few restaurants via Groupon and all of my experiences so far have been amazing! I've saved over half price for all the restaurants and the food ranged from hotel buffets to authentic Japanese cuisine. The service is quite prompt however the voucher is a bit delayed.