Grey Army Home Services, Mobile Service

The tiler that The Grey Army sent to me did a reasonable job. What I did'nt like and what was'nt explained to me was the hours he was going to work. He was working around his kids school run. He was arriving after 9am and leaving before 3pm. This made me a little anxious as I had other trades lined up. I was worried if he'd get the job done in time. He did, but took a day longer than was necessary.

The metal trim around my window edges which is quite visible is also shonky. The tiling and placement is very good though. A pleasant enough person, but poor communication. I have told the Grey Army and said they would talk to him. They said they do let some of their tradies work in with school schedules. This should be made clear.

I thought the Grey Army had a great reputation, so I felt comfortable booking the man they sent me to slash my yard (see Spot On Mowing & Gardening, Blackburn North). They charged $390, but they only did a small amount of the work. Grey Army is washing their hands, saying it isn't their responsibility. I'm deeply disappointed and out of pocket for a lot of money. If the Grey Army sends you somebody, get everything in writing from the subcontractor and take before and after photos, the same as if you contacted the workers direct. Being sent by the Grey Army obviously means nothing!

Having used other Grey Army services with excellent outcomes I decided to try the home maintenance section. To say I have been disappointed is an understatement and can only hope that it was an issue with the particular tradesman who I prefer not to name. To cut a long story short the job was never commenced after waiting for 5 months (weather related) we finally agreed on a mutual time to commence works, he arrived unprepared and the only tool he brought along with him was an attitude! He walked out on the job after I queried his approach to the $480 job (clean and oil two decks of which I was supplying the oil!). Thank you Mr P for leaving me high and dry two weeks out from an interstate relocation.

We purchased a new oven and decided to go through the Grey Army in Bendigo as we had heard great things about their services. The electrician came out to our house and began working on drilling a hole through our external brickwork to install the required 'isolated safety switch' for the oven and then proceeded to connect the oven. When he had finished he informed us that his initial hole that was drilled in the wall was in the wrong spot so he had to drill another hole - leaving us with a 3cm wide hole that we had to fill. Also, when the electrician gave us the invoice he told us that he wasn't going to leave until he received the payment of just under $900 and that he would only accept cash. I don't have that much cash lying around at home and didn't feel comfortable paying him cash anyway after his attitude. As I didn't have anyone around the house at the time I ended up calling my father who spoke to the electrician and made an arrangement to pay by cheque in the coming week. I had heard great things about the Grey Army but this experience really put me off using their services.

If you are particularly lazy and want others to do the jobs around the house, call this service. They are reliable and good value.

Sent an email to grey army, for a number of different jobs needed to be done around the house. next day was getting calls from very polite and knowledgeable people to arrange quotes. Booked every one of them on the spot! They keep in contact with you, work around your hours and they have the best prices! Will use these guys again. Everything was sorted with just one email - love it!

Definitely an option for you if you're after a cheaper way to get work done around the house. They are normally semi-retired men that have been in the trade a very long time.

I left an online request for a roof job on the Grey's Army website, within the day I received a call back from the tradesperson. He arrived right at the time he said he would. I had bought the roof tiles on his advise as he said this would be cheaper for me. He was very efficient, pleasant and experienced. He had to cut quite a few tiles. He did ask for an extension cord to use his tile cutter. My husband offered to clean up, so I can't say if he would have done a good job doing that. We had obtained another quote of more than double from another co.

Had lots of work done, by a large number of tradesmen. There is a variety of skill levels in these people. but most are very capable, some extremely good painters and carpenters, and a few handymen that were competent, one who was poor, but we have used several, and will use them again, have a large number of ongoing jobs, and have found some invaluable workers.

I had a blind put up in a bedroom. Just needed to be screwed in basically. It eventually got up, but the man needed quite a bit of help from me, and used all my tools. He was a bit patronizing to me and called me "girl". As a mother of 2 small children, I really wanted someone to come and do it all. It was a task I could have done myself, but wanted it done quickly and without using up all my rare spare moments.