Fresh Zest Carpet and Upholstery Cleaning

4.8
based on 26 reviews

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26 reviews about Fresh Zest Carpet and Upholstery Cleaning

verified email - 24 Feb 2020

I booked the service with Luke for last Friday and he arrived as agreed. After parking his car in my driveway and walking around my house to have a look he gave me the impression that he was ready to start.

About 10 minutes later, while my front door is wide open as well as my garage, we realised his car wasn’t there. That was strange. But i thought maybe he’s gone to the hardware shop to get some extra chemicals, and thought it was a bit strange he hadn’t said anything. To cut a very long story short, he simply disappeared. Never answered my calls, my texts or my emails.

This morning I used my daughter’s phone to ring the company (as I didn't get very far with my mobile) and spoke to a lady on the phone that told me he simply can’t service me because he doesn’t move furniture. I am absolutely appalled by this. There was absolutely no communication by him. He simply disappeared. He never returned my calls (six of them) and didn't answer my texts and email. I am absolutely appalled.

02 Mar 2017

I use this business for my business - an aged care home. So more than just excellent cleaning is required, safety standards, courtesy to the residents and an elite level of cleaning. I have found Fresh Zest to go beyond customer service levels of any other provider in this area. I could not recommend them more highly - just amazing! Thanks guys for looking after my carpet needs!

19 Sep 2016

Love these guys - so professional and my carpets have never been cleaner. Excellent prices and advice. So impressed

Thank u so much Alison

verified email - 09 Jun 2015

Mark provided friendly and professional service. Turned up at a moments notice and did a great job on all carpets in house. Would recommend this company.

03 Jun 2015

Fresh zest came and cleaned my tiles in my kitchen , dining, bathroom and hallway. The tiles came up new and the grout lines look amazing now! Would highly recommend to anymore !

22 May 2015

White carpets in apartment steam cleaned. Professional, reasonably priced, turned up on time, and did a really wonderful job, my carpets are looking spotless!! Thank you!

verified email - 16 Apr 2015

We were lucky enough to have Luke from Fresh Zest to come to clean our upholstery/ couches. We booked based on the great reviews he had on WOMO and we're really happy we did!

He is a really friendly, well presented, polite and PUNCTUAL person - the type of person you'd be happy to send over to your grandma's place. As for the job - TERRIFIC! Got a huge amount of dirt out that we didn't expect and uses a state of the art machine that is very efficient & enviro friendly! He took the time to consider the level of cleaning required and did an extremely thorough job - he didn't seem rushed or desperate to get off to next job. He was also very price competitive, especially considering the quality of his machine and the time he took on the job.

I'll be recommending Luke & Zest to all my family and friends and hope everyone who reads this can have the confidence to book him for their next job! Can't recommend him highly enough!

verified email - 20 Dec 2014

I had 3 rooms steam cleaned and was very impressed with the service and quality of the job. The result was far better than any other carpet cleaning I had before. Luke was polite and meticulous in the way he worked. He was accommodating to special requests and got stains out that had been previously left by other cleaners. I would recommend Luke to anyone 100%.

Approximate cost: $100.00

03 Dec 2014

Had my 3 bedroom unit deep cleaned by Luke and was more than happy with the results. Some stains I thought would've been impossible to clean have all but disappeared and my carpet has never looked better.

verified email - 16 Sep 2014

All carpets in the house. It was done thoroughly and very effectively. The place looks like new and smells great. Plus Luke is a nice guy.

Thanks Steve, all the best selling your home

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