Fragile Removals & Storage

4.8
based on 283 reviews

Customer Approved
“We make customer
service a priority”

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283 reviews about Fragile Removals & Storage

verified email - 26 Feb 2013

The service I received was awesome. That service was hourly rate one so I had been worried about whether 2 men work as quickly as I want them to do. But there was nothing to worry about. Even though my removal was the third time of the day for them, they worked very hard with sensible cares such as never drawing furniture on the floor and always watch out at every corner not to chip walls.
Not only their work on the day was good but also customer service dealt with by sales persons was good. They gave me a booking confirmation via email. Most of booking process was done through email.

Approximate cost: $135

verified email - 12 Apr 2024

I have used Fragile Removals twice now, once to move my piano from Perth to regional Victoria (which went smoothly) and most recently to move all our belongings from Victoria back to Perth. Overall we are happy with our experience - could not speak more highly of the 2 removalists we dealt with in Sale, Vic, they were very professional and careful. The two in Perth required more training as they had obviously not moved a piano before and caused some minor damage to the doorway. We were also missing one box. However, customer service was excellent in rectifying both of these issues promptly. Thank you Fragile Removals!

verified email - 08 Apr 2024

Terrific service! They were very fast and efficient.

verified email - 08 Apr 2024

Fragile was excellent. Called a working day ahead to confirm booking. The guys dealing with my move were wonderful. Efficient and very friendly. Great communication about where things went at my new place with nothing missing or broken. They made the whole move pleasant and as stress free as moving could possibly be. They are trustworthy and wonderful to work with.

verified email - 12 Mar 2024

Quick and very professional. Recommend to other people.

verified email - 22 Jan 2024

It’s rare that you want to write an amazing review for a removal company however I have nothing but positive experiences to share. From the moment I contacted the company everyone I have dealt with has been friendly, honest and hard working. Jherome was so helpful in making sure I quoted everything correctly , Brandon was amazing ensuring everything went smoothly once it left Perth, the uplift crew were so courteous friendly and polite and went above and beyond making sure everything was wrapped well and finally Mark and his crew on the Tweed Heads end were so patient given the difficult access and I never felt like we were a burden. Can’t recommend this company enough for short or long haul Moves.

verified email - 12 Jan 2024

Friendly team particularly at our unload into our apartment in Perth. Quality service and no issues. I would use them again and recommend to others

verified email - 05 Jan 2024

Fragile are fantastic! Great communication, very accommodating and punctual on the day made for a very smooth move!
We have 2 kids and a tonne of stuff.
Very impressed and thankful at the care taken with the delicate and awkward items - the Barbie dream house made it unscathed while fully assembled!!
Thanks to the boys, will definitely book again should we ever need to move.

verified email - 03 Jan 2024

I recently moved from Western Australia to Victoria.
Fragile Removals' service was very professional and friendly.
I would recommend them for your next move... without hesitation.
Well done guys

verified email - 02 Jan 2024

Fragile removals were great from liaising with Peter in NSW to Rushdi when arriving in WA and everyone in between
Communication was always prompt and concise, the guys who did the uplift in NSW were awesome.
Great pricing as well, highly recommend this company.
Thank you so much for making this move so easy for us

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