This company provides that kind of service and care that suits their name.
My dad was farewelled with dignity and care. Jasmine did exceptional work not only during funeral but also by showing patience when my family was dealing with crucial insurance procedure to get paperwork done as my dad was on a visitor visa here.Jasmine cared about our mental status and never chased us for payment till all the formalities were done which took a long time. Big THANKS to Jasmine and this company who truly puts families first.

Jasmine provided immediate assistance and took care of all the requirements; contacting the hospital and coroner, arrangement of death certificate, communications with other parties and delivery of the ashes. Thankyou Jasmine for making things easy.

Approximate cost: $2100

Friendly staff who look after your Loved one in a time of need.
hightly recommended.

Firstly the reviews on this page refer to previous owners of this business.
The current owner Jasmine in no way reflects the high standards that the business was built upon.
Her attitude is dismissive, language and communication inappropriate, understanding was non-existent and to cap it all when we asked her to be timely in responding to messages and to keep her word with communication she told us to find another funeral director. She already had my mothers body!!!!
I would only recommend that people stay far away from this business.

Thanks Families First Funerals – Carol you have the patience of a saint, and your team were so professional and understanding.

While it was a pleasure, don’t be upset when I say I hope I will not need to call you for a very long time.

Ted

Approximate cost: $2795

I would like to thank Family First for their efficient, caring and compassionate services to our dear Aunt who sadly passed away suddenly. My father, who was set to task to organize this funeral contacted this company, with their fast response, all services were organized quickly and efficiently. Nothing was a problem and if anything the representative was going above and beyond our expectations to ensure all went well on the day. The funeral went very smoothly and thank you to the wonderful staff in attendance. We would highly recommend this company for their responsiveness and most of all their caring attitude to all in attendance.

Approximate cost: $4000

Carol and the team at Families First Funerals couldn't have been more helpful or understanding. Thanks guys and hopefully I won't need your services again for a very long time.

Approximate cost: $5700

Families First Funeral Services conducted a service for my good mate Bob S. The service at Linley Estate in Kilsyth was very fitting and the wake at the Pig and Whistle was truly reflective of the man he was.
Overall I would recommend this business, the ladies were polite, professional and the service went off without a hitch.
George.

Families First Funerals recently conducted a service for my friend Edna - I was very impressed and while I hope I don't need to use a Funeral Director anytime soon, if I do I would choose them first and foremost

I cannot thank Carol and her team enough for the care and understanding they displayed. Carol was so patient and flexible, particularly with the changes we made on the order of service, flowers and music. Also she didn't charge any extra for all the additional work and compared to the first company I called we literally saved thousands. Thanks again Carol

Approximate cost: $5900