Ezibuy was once a terrific company.. A New Zealand phone operator would help you with everthing and anything..
Now Ezibuy has been bought up by Mosaic Brands, which also own Katties and the like.
So customer service has become nul and void like every other multinational company has.. The great invisible...
As polite as the woman was on the phone, Ezibuy has obviously sacked all it's New Zealand phone operators who'd have been earning a livable wage, and gone off shore to the Philippines or the like for cheap labour.. How typical..
So, I rang to add a couple of things to my order, but ohhh, noooo, we can no longer help a customer out to that level anymore.
So I asked to cancel the order so I could start again and add the extra items myself.. Well, ohhh, nooo, we can't manage that either..
What a load of old rubbish.. My only option was to order the extra items and pay for the postage again.. Well, not on your life..
I shan't be shopping at any of the shops Mosaic Brands now owns and operates.. I have been a loyal Ezibuy shopper for well over a decade but will be no longer..
Basically, they can get nicked...
Great quality and great service, definitely coming back.
Their catalogue is sent out to you and they are also online. A convenient online shopping system with great bargains. There is a variety of clothes to choose from too.
I have just picked up a couple of items that I ordered from this online/catalogue business from the click and collect area of Big W. This is a great service as it saves you paying postage. The items are of good quality and they fit!!. I like the styling from this business and have bought a number of things over many years and have been a happy customer.
Incredibly easy way to shop and the cost compared to shopping in a stores is is about the same unless there are sales on the day. Only shame is what its doing to our retailers
Have bought several items from here before and always very happy with the quality and pricing is very good. Styles are usually for adults rather then teens.
Brilliant have had no isssues, have ordered many times no troubles. Prices are affordable and the site is trustworthy. Will continue to order from there
I have bought many items of Ezibuy and always get compliments. Good prices and easy to order. The quality of the garments is good. I have only ever had one thing shrink.
I love the catalogues they send.
Love receiving the catalogue in the mail. Very affordable fashion that is in trend. Great for work clothes. Quick delivery and easy to return things if not happy.
Approximate cost: $50
I was Really happy with my experience with this company. I purchased a purple / blue women's shirt from them and it fit perfect! Really fast shipping also.
“Judith, is so lovely and so talented. She was able to create my vision and make”…
“I have been to Lisa’s LaCies twice now. I love the personal touch of the ladies”…
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