Dental Health Care Associates

4.7
based on 18 reviews

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18 reviews about Dental Health Care Associates

04 Sep 2014

I am probably the patient from hell. When I was growing up, my father was one of San Francisco's leading dentists, so in looking for a dentist in Melbourne my expectations were high: beautiful work, zero pain and plenty of information. After a few disappointing early experiences with some very high-profile dentists here, my husband and I have now been patients of Alistair Steel's for about eight years, and I'm so grateful we found him. Thanks to him and his hygienists, my teeth and gums have never been in better shape. (And I had had some periodontal disease while living overseas some years ago -- now, thankfully, a thing of the past.)

When I had a problem with a wisdom tooth, I was impressed by the way Dr. Steel explained the options and costs clearly, to help me make an informed decision...without any pressure.

The atmosphere is pleasant, friendly and professional. And -- since I plan to keep my teeth for the rest of my life -- I consider it good value for money.

Anonymous
27 Aug 2014

A fantastic dental practice. I have been a patient for more than 10 years, using their dental, cosmetic and hygiene programs. Highly recommended to anyone that needs a great Dental practice that is easily accessible in the Melbourne CBD.

verified email - 22 Aug 2014

I have been a patient of Dr. Perks since 2012. I can't recommend her enough. She is caring, gentle, knowledgeable and very thorough. Her recommendations come from a place empathy, as she truly cares about both treating and preventing dental problems. I trust her and will definitely be going back. Tracey the hygienist is wonderful and very thorough too! I'd highly recommend this team!

verified email - 07 Aug 2014

I've been a patient of Dr Geeta Perks at Dental Health Care Associates for the last two and half years and can't recommend her enough. As a child I was extremely nervous about visiting dentists which resulted in the health of my teeth and gums deteriorating. However, since visiting Dr Perks along with my hygienist Neill Cullen my dental health has improved dramatically. Their extremely sympathetic and understanding approach has enabled me to overcome the apprehensions about visiting the dentist and I now routinely arrange check-up and hygienist treatments, with both Geeta and Neill. The proactive approach taken by Geeta in my dental health ensure potential problems with my teeth or gums are identified early so I can get the appropriate treatment.

Geeta and Neill are both very friendly and take every care to ensure they provide the highest level of care possible with minimal discomfort. Highly recommended!

verified email - 05 Aug 2014

The dentists here don't do cleans and I felt extremely disappointed by the visit.
I booked the dentist and specifically stated that I wanted a clean, but they neglected to tell me that the dentist won't do cleans until I was in the chair, and I was still charged $110 anyway! The dentist spent a large part of the 20 min appointment just quoting me all sorts of figures for their whitening ($1000), night guards, and their hygienist who charges $230 for cleaning under a separate appointment. I had never come across a dentist that doesn't do cleans as part of a standard checkup, let alone without informing the patient beforehand!
After calling them about it, they finally offered a barely discounted price for the hygienist of $190... I wasn't happy and ended up getting the clean done for free elsewhere in the city.
Not going back - there are plenty of fantastic dentists elsewhere in Melbourne.

Approximate cost: $Pricey

Dental Health Care Associates at all times endeavour to ensure patient expectations are met and regret if there was a misunderstanding with the type of appointment required, in this case.

In line with our focus on preventative oral health care, our hygienists do conduct the scale and cleaning on a regular, continuing care plan, which is favorable in preserving oral dentition.

verified email - 30 Jul 2014

I've been a patient here for more than 20 years and it's now the family practice for my husband and kids. I was one of those kids who had bad experiences and grew up afraid of the dentist - but not here. Alistair and Neill and their team take great care of me, with NO PAIN and I'm confident they're the team to help me keep my teeth for life! If you're looking for a dental practice you can trust to keep your teeth and gums in top condition and advise you on what needs to be done, without over servicing, this is the place to go.

Anonymous
verified email - 30 Apr 2014

I love my dentists. (Not a phrase you hear often! But these guys give excellent service.) I've been impressed since day one when they paid real attention to my dental history and planned long consultations to give me resting breaks on account of a long term jaw problem. I've got absolutely no hesitation in recommending them. It's not cheap, but you are *not* being ripped off for what you get.

verified email - 11 Apr 2014

Excellent dental hygienist, Tracy, thoroughly professional job and I am be happy to come back.
Dr Steel is a great dentist, very gentle.

29 Mar 2014

Going to the Dentist is something I now look forward to - never thought I'd say that! The staff and their quality of service is great. I am honestly considering increasing the frequency of my 6mthly check ups so I go a few times a year. I would recommend them to anyone.

verified email - 18 Mar 2014

I was thrilled to find this dental practice being new to Melbourne and in urgent need of dental care. Dr Perks practices to the highest professional standards and is friendly kind and caring. Exceptional patient care is delivered well above and beyond what is expected and I highly recommend this practice, in particular Dr Perks.

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