Dave Cassells Electronics, Ballarat

I rang up Dave to inquire about fixing a mobile phone. He was very polite & had given me a cost price quote to repair, after telling me that he only fixed my brand/type of phone once before and he didn't really want do due to the time it took.

I dropped into the shop anyway to see what he could tell me about the repair, costs, time and other details, to which he offered to fix my phone as a one off (well twice off in this case). Before leaving he explained the parts and costs in a way that was very helpful and I was able to understand the issue that he might have, if any. It was great to have that little extra time for someone to explain what they would be doing, rather than just handing over my item and the worker not showing that they would care for your item.