Data Retriever

4.9
based on 70 reviews

  • Yarrambat, VIC 3091
    Data Recovery
  • Visit our website
  • Opening Hours (Tuesday: 10-5)
  • Payment methods
    Direct bank transfer, credit card, PayPal, cheque, cash on pickup (by arrangement), bitcoin

70 reviews about Data Retriever

verified email - 20 Sep 2017

What an absolute pleasure it was to deal with Craig from Data Retriever. Craig made the whole process of retrieving my data, installing a new drive and updating the operating system a breeze. His explanations along the way and clear cost breakdowns were very much appreciated.

As someone who has been working with computers for nearly 30 years, to find someone who is knowledgeable about computers, trustworthy and personable AND lives in the northern suburbs is a huge relief!!

Thanks Craig.

Data Retriever 21 Sep 2017

Thank you! Very nice of you to leave such feedback, it's appreciated. Best regards, -Craig.

24 May 2017

Craig went over and beyond to retrieve my file. His constant detailed communication throughout the process was so appreciated, and his empathy and gentle approach was much needed in such a highly stressful situation.
He even gave me immediate attention and assistance over the phone 4 days later with another unrelated issue. He is dedicated, professional and a wiz.
Can't recommend him highly enough.

Data Retriever 24 May 2017

I'm so glad we got there in the end, too! Thanks for your thoughts here, Rebecca. -Craig

21 May 2017

I lost my essay a couple of weeks ago and although the document couldn't be retrieved as I switched the laptop off Craig tried Everything he Could to help. Fantastic service!!!

Data Retriever 21 May 2017

You're very kind to leave a review after I wasn't able to help - thank you, Priscilla. I hope you don't ever go such a stressful event like that again! -Craig.

28 Mar 2017

Excellent service!!
Craig provided a prompt response and kept me updated along the way.
I was very relieved that Craig was able to recover all of my data where others said they were unable to.

Data Retriever 28 Mar 2017

Thanks for your kind words, Simon. It was a pleasure to help you. -Craig.

verified email - 03 Mar 2017

Craig was fantastic! Prompt, professional and very helpful. Solved the problem in a short time. I highly recommend the business and Craig.

Data Retriever 03 Mar 2017

My pleasure, Melissa! Thanks for your kind words here. Best regards, Craig

24 Jan 2017

Craig was awesome to work with! After my hard drive decided to crash, & I hadn't ever backed it up, Craig helped me retrieve 6 years worth of personal & business data. His emails were professional, thorough & honest. He would update me regularly on the progress of my hard drive, & even took the time to explain what he was doing! I was highly impressed, & would recommend him to anyone who finds themselves in a similar situation as I did.
Thanks again mate,
Giorgio.

Data Retriever 24 Jan 2017

It was my pleasure to help, Giorgio. My thanks for your review here, too! -Craig

20 Jan 2017

Even though Craig was unable to retrieve any data from our dead hard drive i would still highly recommend him as he not only opened his lab on his xmas break he kept me fully informed during the process of attempts to get the information from the hard drive, I believe he did everything possible to achieve a successful outcome for us, his customer service was excellent and he honoured his commitment of no data no fee
i would definitely use Craig's services again should the need arise.

Terry
T&B Discount Windows
Kilsyth Vic

Data Retriever 20 Jan 2017

Thanks for your thoughts here, Terry. Very much appreciated indeed. Craig

05 Sep 2016

I can not speak more highly of the customer service Craig has supplied on both occasions i have had house his services. Extremely thorough and passionate in keeping you update to date with the progress of your job. If i ever lose data again, or my friends, i'll be sure to use him and pass his details on to those who need it! Thanks so much Craig!

Data Retriever 06 Sep 2016

My pleasure to help you and thanks for your feedback here, Chris. -Craig

verified email - 13 Apr 2016

After a number of other friends and professionals had tried to recover my data I was referred to Craig. He was very efficient about his process, fees and delivery, and kept me informed of how things were progressing. If you need recovery – use data retriever!

Data Retriever 13 Apr 2016

Happy to help, thanks Julia! -Craig

09 Apr 2016

After quite a few calls to similar companies, I was concerned at the fact that they all said the same thing - price could be anywhere between $800 - 1200 or $2400 and could take up to a month or more to recover without guarantees.

One company hounded me with many phone calls trying to make an onsite visit. They said that my failed hard drive was more than likely a network issue (Scammers!)

I then came across Data Retriever. It was the ONLY company that offered some sort of fixed pricing and I decided to give them a go after reading the reviews on WOM.

All data was recovered and I had a replacement hard drive mailed back after just 4 days! Craig kept me in the loop every step of the way via email. The final price was as per the website pricing.

Thanks Craig, you offer a first class service at a fair and reasonable price. If you need data recovery, you need to look no further than Data Retriever

Data Retriever 09 Apr 2016

What a thorough review, thanks very much, Stuart! -Craig

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