Cleantoshine Cleaning Services

4.4
based on 54 reviews

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54 reviews about Cleantoshine Cleaning Services

28 Oct 2022

I used cleantoshine cleaning services for an end of lease exist clean including carpet steam cleaning. (Moving package 1). They did an excellence job and accommodated me when I asked them to change the booking to an earlier date. I have no complaints with the service at all. I would definitely use them again if needed.

verified email - 04 Oct 2019

Fantastic service provided by cleantoshine team..my agent is also happy with apartment tenancy cleaning..we have used this service again n always they are spot on

Approximate cost: $300

27 Sep 2019

Clear pricing in line with market rates. Cleaners were in SMS contact and on time. Diro and his mate did a thorough job on an end-of-lease clean, nothing was missed and the carpets were shockingly like new. No problem with getting back all of our bond.

verified email - 27 Sep 2019

I cannot recommend this business, they arrived to clean and then decided to charge an extra amount because the bathroom was "too dirty". That's why I hired them to clean it.

verified email - 13 Apr 2019

More vandalisim than cleaning. $450 invoice to repair after they had cleaned my apartment and still waiting for a reply and re-embursement. Intimidated my partner, to not check after the cleaning and for good reason as they had destroyed 2 walls, left rubbish in the bedroom, failed to clean the fridge/freezer.

Anonymous
07 Aug 2018

Great value for money compared to other options out there. We went with Moving Pack 3. Cleaners turned up at 8am on the dot on a Saturday and took about 4 hours to thoroughly clean the apartment.

Letting agent advised that the landlord was extremely happy with the how the apartment was left when we vacated. We received 100% of our Bond back.

I have no hesitation in recommending this company and have already passed on their details to some work colleagues that are moving in the not too distant future.

Approximate cost: $290

thank you verymuch for your feedback

05 May 2018

My 3 bedroom house
100% guaranteed my bond back. I most certainly got it back! They did a magnificent cleaning job. Quality for a good price. Very happy with the outc...

Approximate cost: $350

verified email - 24 Apr 2018

Terrible service on steam cleaning my car. I told CTS there was a bad smell caused by rotted meat in my car and they assured me they could steam clean it. A guy turned up 1 hour late after several phone calls and the guy refused to clean it, saying it would 'make him sick'. They should not have accepted the job - I clearly explained what was wrong. Never use them!

Approximate cost: $110

verified email - 04 Apr 2018

100% guaranteed my bond back. I most certainly got it back! They did a magnificent cleaning job. Quality for a good price. Very happy with the outcome would use again!

thank you for the feedback

verified email - 14 Mar 2018

Do NOT hire these guys!!!
- The cleaners showed up late as they were unable to find my address.
-Their first question “How do you pay?“
-I had to clean after them in multiple areas of the apartment, could have cleaned it myself straight away...
THE LOWLIGHT - they managed to damage the wall in two areas and then pretended the holes had already been there after I confronted them.
-The cleaners also broke a mosquito net.
- I received no response when I emailed their office to asked for reimbursement as my agent took money from our bond. When I spoke to someone in the phone, they denied everything again. After multiple calls they offered $20 which I am still waiting for. What a joke...

Shocking customer service all over.

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