My dad had met Phillip and Bronwyn to make arrangements for his funeral - important decisions had already been made by my dad - in reflection this helped my family and I greatly.
In addition, nothing was too much trouble.

I am so pleased that something in my time of need directed me to you. I had not heard of Candlepines previously, but was grateful that I was able to be helped by you in our time of great sadness.
As soon as my husband and I met you both, we instantly felt a comfort, and were happy in the knowledge that you were the people who would be taking care of our most beloved son - at a time when he would be most in need of caring hands.
We would highly recommend you as being the people most able and dedicated to carrying out this most personal service.
Patricia and John Foley

We have used Candlepines twice now. Both times Bronwyn and Phillip have been very friendly, approachable, and professional.
They were accommodating when we wanted to do the funeral service ourselves and made the day, with their help and with the help of their daughter, run very smoothly.
One of my friends was so impressed, she said she wants to use Candlepines for her own funeral. When later, I told this to Bronwyn and Phillip.. Phillip quipped 'No hurry.'
They have assisted us after the funeral as well, and have been kind in their suggestions of assistance in coping with grief.

Many thanks,

Marijka

A wonderful celebration of Mums life, a beautiful goodbye for now and we'll meet again.
Warm, dignified, a touch of humour, lots of sensitivity - Would recommend you highly.

Very understanding and caring. We have used your services twice and would recommend you to anyone.
It was a very emotional time and you were excellent.

Are understanding and caring. I couldn't have chose a better undertaker.
Very affordable. Thank you.

Appreciated Candlepines being available so quickly, at the time we needed them.
Liked the fact they're a family business.
Liked their level of concern and care for our family.

Your services were very prompt and totally professional in every way. It helped knowing our situation was in good hands, taking part of our stressful ordeal away, having total confidence in you.
It was a funeral that was affordable without loss of quality or professionalism.

I have to give my sister in law full credit for arrangements regarding Dad's recent funeral. She was right onto it while my brother and I were at Dad's bedside the whole time. Your service at the chapel was moving and professional in every way. I would not hesitate in recommending Candlepines to others.
Hopefully we won't be needing you any time soon, but be assured when we do you will certainly be our first contact.
Thankfully,
Barbara Madrusan.

Right from the very beginning Candlepines were very understanding and caring, I couldn't have asked for any better. They were always there if I needed to ask a question.