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32 reviews about Burwood Panelworks

verified email - 20 Feb 2019

I was stressed out when my classic MG was damaged through no fault of my own in a car park. I'd heard through members of my car club about the quality work that Burwood Panelworks had done to some members cars, so I contacted them for a quote. Adrian took total care of me and my car, handling my insurance and repairing my MG to a standard of finish that I cannot fault, in a timely manner. Like my car club friends, I would have no hesitation in recommending Burwood Panelworks for outstanding service and workmanship.

05 May 2017

I required a new bumper bar for my focus, and new I couldn't go through the insurance (for many reasons), so I went to see the guys at Burwood Panelworks, after reading many positive reviews on this page. I was not disappointed. Paul was so easy to talk to and very helpful in trying to find the best deal on new parts. He even came to pick up my car from my house while I was interstate.
What a gentleman! Thank you Paul for your fantastic customer service - and my car looks as good as new. Highly recommend :)

Approximate cost: $2000

25 Oct 2016

Adrian gave me expert advice and was very obliging. He made me feel comfortable and offered excellent customer service. Thanks Adrian, above and beyond the call of duty!

Approximate cost: $0

verified email - 13 Oct 2016

My car got hit while parked. And I was helpless as to what to do. Since my car was on third party, I was told I could not get the claim from my insurance provider. I found Paul's details when i was googling. After reading all the good comments about him, i gave a call to him. I cant speak highly enough of him, he was very helpful, and he put me on the right direction, and explained me what i need to do. Im so very happy and grateful to Paul for helping me out and I will definitely recommend him for an ny panelwork jobs. Thank you so much , Paul

13 Oct 2016

Nothing is to much trouble for these guys and they do a perfect job every time! So few businesses have the passion to exact such fabulous results in what they do :)

Anonymous
verified email - 30 Sep 2016

This is the second time I have gone with Burwood Panelworks the last time was 6 years ago. This time with a self-inflicted damage to the driver side door. Same great friendly service from Paul and he even tried to look for a second-hand door to try to keep the price below excess. Even though he could not find it, I appreciated his willingness to help. The work was done with insurance - fuss-free and great results. Thanks again Paul. CWN from Mount Waverley

verified email - 13 Dec 2015

Had only had my new car for a week before it was damaged in a car park, these guys helped me through the claim process and got my car back to me in a couple of days. You can't tell it's been repaired, the job is fantastic and the free loan car was a real bonus

Approximate cost: $1500

verified email - 26 Nov 2015

I recently had my 6 month old car repaired by Burwood Panelworks. I can't believe how good the car looks now. I was heartbroken to have damaged it, but now it looks as good as new, if not better. Every care was taken to keep the car clean and you would never know it had ever been in an accident. The metallic paint looks great and the colour spot-on. In addition to having received an excellent job, I was also talked through the insurance and repair process and felt at ease the entire time. I really appreciated the clean, reliable loan car too. I would recommend this small business in a heartbeat. Top marks to Burwood Panelworks!

verified email - 17 Sep 2015

I had a small car accident and took my car to Paul for a quote. It was cheaper to have the repair done through insurance, which Paul was fine with. He was great in explaining not only the repairs that needed to be done to my car, but how to go about doing so through insurance and how to still use him as a repairer. He was polite, explained things well in person and in email and I felt he was being perfectly honest and upfront the whole time. He also had my car ready at the time promised even though something unexpected came up, and was happy for me to drop it off/pick it up at my convenience. Additionally, the free loan car was great. A sturdy Lancer that was clean and easy to drive. Fantastic friendly service that I was very happy with. Can highly recommend these guys.

20 May 2015

I found burwood Panelworks on womo and decided to give it a try. I wanted to fix some cracking paint on my bumper before I trade in my car. Paul gave me a quote to replace a new bumper and explained to me if i get it fix without replacing the bumper same thing will happen again. Paul is very kind and helpful and give me some information about another business do bumper repair. As I was trading in my car so I decided not to replace the bumper. Even though he didn't get my business this time but I will definitely go back next time if i need something fix. It's really hard to find someone who is being honest and so helpful these days. Thank you paul

Approximate cost: $0

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