What a disappointment... I tried booking a Mystery Tour for our honeymoon to the blue mountains, I tried booking months in advance as not to be disappointed... Well according to the website the availability on the Mystery tour is Daily at 1.00 pm, daylight saving time 2.00 pm or when required. Apparently not... I tried booking the mystery tour for Monday the second day of out honeymoon, wanting to do the scenic tour first before we seen everything there was to see I was informed that the Mystery tour was only available on Friday or Saturday...

I than tried to arrange a booking for Friday or Saturday for just the Ghost Tour as we thought being in the area for the whole week we would have seen the scenic side of the tour... I received no response for more the two weeks... I had sent emails and called and left messages on the message service.. No response... I even sent text messages...

When I sent yet another message through the contact us on the website and asked that I not be ignored as I would like to pay my deposit and secure my booking I was FINALLY called back... only to be told the reason I had not been contacted was there was no other bookings at that time and they needed at least 4 people (we had 2) for that tour...

At this stage I have to wonder why you can take a mystery tour which is half scenic and half ghost tour with just 2 people but you can't take a ghost tour with just 2 people... Nevermind that...

I was told they would call me closer to the date and arrange the tour booking for the ghost tour if there were other bookings.. I than asked if there were no other bookings could we than book a mystery tour for either the Friday or the Saturday since I really wanted to do the ghost tour and figured if there were no other bookings this was going to be the only way I got to do it... I was told this would be fine and they would be in touch closer to the date to arrange booking etc...

I was NEVER contacted!!

I was not at all impressed by the lack of service. When it states on the website that these tours are available as required one would think that means you are able to book a tour to your request apparently as required and daily translates to Friday and Saturday if we can be bothered to reply to you.

Service is terrible, judging on that one would have to assume that the quality and value would be equally as bad... Since from what I have seen from the website most of the tour is assessable for free under your own guidance and steam.

Would avoid these tours just to avoid the disappointment.

Approximate cost: $from $125