Don’t bother, won’t exchange even if you buy the insuranceBought a blind from these people. Bought the extra insurance. Blind doesn’t fit in the spot I want it to go. Won’t refund or return, only offered 30% if I buy again.
This is a purely online business, this must happy all the time.

It is ridiculous there is no mechanism in place to sort this out.

I spent over $500 on this blind and now have to throw it out.

Don’t use these guys, they are terrible. Website is awful and confusing. Not user friendly with information hidden so you can’t see everything you need at once.

Approximate cost: $534

We have used blinds on-line a few times now and every time the service and product have been excellent. I love the way you can have free samples sent to your home so you can try before you buy. I would be very hesitant to order any blinds online without knowing what I was going to get. We ordered blockout roller blinds a few months ago and just 2 weeks ago (mid January) we ordered a sheer Roman blind and it has arrived already! I asked Destiny in customer service if there was any chance of getting it delivered asap as we have our house on the market and she must have pulled out all the stops! It looks amazing , I love the fabric and the colour. Their prices are really reasonable too and the product is great quality. Keep up the good work!

Very responsive and answered my queries.
Extremely happy with my roman blind.

Just installed 6 vertical blinds in less than 1 hour, product is great quality and as described. Service was second to none and even with one hiccup due to my mistake was easily solved. Blinds arrived in 9 days and couldn’t be happier. Thank you blinds online you have made our house look new again.

Approximate cost: $1200

Great business offering custom made blinds without evening need to leave home or make an appointment. They send out material samples for free to make sure you have the colour right. Made quickly and a good price

So I decided to try blinds online to replace my current bedroom blind. I went onto the website picked something I liked then the site requests the width and drop of the blind required. I carefully measured my current blind and entered the information. They then took my money and eventually sent me a blind 30mm shorter than the width of what I ordered and measured. I then called them and they asked for a photo of the blind next to a measuring tape which I sent then I get a reply saying too bad. They apparently have some other mystical way of measuring blinds that isn't spelled out on their site and now I'm stuck with a $400 blind that doesn't fit and they don't return emails
Or calls. Do not use this company! I've done many new builds and renovations and I'll never use these guys again.

Approximate cost: $500

For our new apartment we ordered some blinds for our living room and bedroom. As I have never installed blinds before, I was quite anxious installing them myself, however, budget was sticking its head around the corner. We ordered some samples and were happy with the quality and colours. So we placed our order.

So, after calling them about 3-4 times with various questions, I am confident to say they are professional, efficient and very informative as well as willing to help. When I was measuring, I wasn't sure which part of the window to measure so I took some photos and they were happy to help. When our blinds arrived, I wasn't sure what screws to use so they suggested which types to get. When our blinds didn't fit we were devastated! But they were empathetic and immediately told us how to fix it!

Amazing service and great value. Would definitely recommend you to them!

We ordered a blind for our unusual sized bedroom window-couldn't believe how simple the website was to use-ordering was a breeze and when our product arrived it fitted perfectly-and looked amazing. SO impressed with the quality and ease of service, delivery was quick Highly recommend blindsonline-the only place we will buy window dressings from in future!

Approximate cost: $155

We went out to the showroom to look at the product and were happy so we placed an order. Being a bit of a princess, and incapable of measuring anything, I opted to get Blinds Online to come to my home to measure, which was lucky because I had got it wrong, and then a representative came to fit the blinds as I can't use power tools either. There were extra costs for these services, but they were well worth it and the cost was still much less than outfits like Spotlight.

We ordered the actual blinds online. The process was simple and well designed and their staff were very happy to help, even checking my order for me to ensure I entered the measurements correctly. The sample packs were really useful too.

We are so happy with the blinds. They have made an amazing difference to our large kitchen area in terms of how much the room heats up on hot days and improved the overall look of the windows. I can't believe the difference it has made to the whole house. The standard of service we received from all the staff was exemplary. Nothing was too much trouble, everyone was very personable, willing to give advice when asked and generally helpful and kept us fully informed of the progress of our order. Everything arrived on schedule with no hitches. The installer was also pleasant and helpful and astoundingly quick at installation. I would highly recommend.

Approximate cost: $800

We used the online search to find just the right combination to build the blinds that suited our kitchen and study. It was really easy and intuitive.

Once the order was finalised, we were given a two week delivery timeframe. Well, they under promised and over delivered - the blinds arrived within 8 days. It took me an hour to put it all together and the blinds are up and looking great!

We really appreciate the fast, easy service and hassle free delivery (you can't begin to know how good it is that a vendor finally complies with a delivery whilst not home note!!). They look fantastic and are the perfect shade, colour and shape. They look perfect. Won't go anywhere else for blinds again!