Blank Clothing

4.4
based on 20 reviews

20 reviews about Blank Clothing

verified email - 11 Dec 2023

Terrible sizings and terrible customer service

I ordered 4 shirts. All medium. When they arrived, I tried them on and they were huge. I would estimate XL, though they were marked M-Medium.
I contacted customer service who at first didnt believe me, then instructed me to take photos and measurements of the items. I did this and they replied that the measurements were within the allowed amounts.
I purchased these shirts as BlankClothing market themselves as great fitting shirts, but they are worse than $5 shirts at discount stores.
The sizings are wildly off.
Customer service then told me that I could get store credit. No, according to their own T&C's I am entitled to a full refund. After much negotiation, I ended up getting a refund, but I had to pay for the postage. I then asked for a refund which took 2 more weeks after the tracked parcel arrived back at Blank Clothing.
So, after a total of 6 weeks I am $12.99 to the worse and have nothing to show other than poor customer service, delayed emails, delayed refunds etc etc
Terrible fitting clothes, and terrible customer service.
Zero Stars

verified email - 31 Oct 2023

Bought two shirts online, didn't fit so returned them. Requested a refund. They gave me a store credit. I have an email trail of around 10 emails asking them to refund my money instead of a store credit. And when they finally did refund my money, it wasn't the whole amount, around $10 less (not including postage). So not only is their service terrible, that makes them dishonest as well. Buyer beware!

Approximate cost: $100

19 Apr 2023

The service is excellent. Quick response to your inquiry. Keep you updated with your order. The shirts sizing are very comfy. I am so pleased and will order from them again.

verified email - 12 Oct 2016

There are really good service that has really good prices. I will definitely be coming back here again. Thank you!

verified email - 27 Jul 2016

Thank you for sending my order so quickly. A fantastic range at great prices. I will definitely recommend you guys.

verified email - 08 Jul 2016

Thank you for sending the 100% pure linen tea towels so promptly. I'm very pleased with them. They are of beautiful quality.

verified email - 29 Feb 2016

Recently bought a few bibs for my drooling baby due to teething. I got the milk cotton Jersey bibs. They are soft and lightweight perfect bibs. Love the designs and quality. Great price and speedy delivery. Thanks Blank Clothing

Approximate cost: $49.8

verified email - 09 Aug 2015

So many really cute clothes here which are perfect for casual outings and weekend wear. Good prices

verified email - 23 Jun 2015

Amazing value for such quality and warm beanies. We are returning customer at blank clothing. We bought these to hand out to homeless locals. So comfy and a good fit. Both my husband and I tried these on and didn't look too bad on either of us.

Approximate cost: $180

emmyl
#2 in Glen Waverley VIC
145 reviews · 9910 points
verified email - 30 Apr 2015

Went there and it was really good, I needed a costume for a school play and all I needed a small piece of clothing to fit in with it and I found it here

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